--- description: ¿Qué piensan los usuarios de Elina? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Elina gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elina - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Elina](/software/98868/elina) # Elina Canonical: https://www.capterra.com.pa/software/98868/elina Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/98868/elina?page=2) > Elina PMS es el software en la nube de administración de propiedades de marketing y es especialista en hoteles boutique y apartamentos con servicios. > > Veredicto: 57 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Elina? Proveedores de apartamentos y alquileres vacacionales en crecimiento que buscan mejorar sus operaciones a través de la automatización, ahorrar tiempo, aumentar la rentabilidad y mejorar sus interacciones con los clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 57 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Vestibule Marketing - **Ubicación**: London, RU - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: GBP 15.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Bahamas, Barbados, Belice, Bermudas, Bélgica, Dinamarca, Estados Unidos, Finlandia, Guernesey, Irlanda, Isla de Man, Islandia, Islas Caimán, Jersey, Luxemburgo, Mónaco, Noruega, Países Bajos, Portugal y 4 más ## Funciones - Automatización de marketing - CRM - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de calendarios - Gestión de canales - Gestión de contactos - Gestión de documentos - Gestión de empleados - Gestión de ingresos - Gestión de la comunicación - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de reservas - Gestión de tareas domésticas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Pagos en línea - Procesamiento de pagos - Punto de venta (POS) - Seguimiento de alquileres - Seguimiento de arrendatarios - Third-Party Integrations ## Integraciones (en total: 30) - Adyen - Beyond - Breezeway - Duve - Google Ads - Google Analytics 360 - Google Maps - Hotjar - Loopon - Opayo - OutPerform RMS - PayPal - PriceLab - PriceLabs - Pyramid … y 15 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software) - [Software de alquiler vacacional](https://www.capterra.com.pa/directory/30616/vacation-rental/software) - [Programas de gestión de alquileres](https://www.capterra.com.pa/directory/30929/rental-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.com.pa/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.capterra.com.pa/software/159377/guesty) — 4.4/5 (465 reviews) 3. [eZee Absolute](https://www.capterra.com.pa/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Lodgify](https://www.capterra.com.pa/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [Hostfully](https://www.capterra.com.pa/software/187827/property-management-platform) — 4.2/5 (235 reviews) ## Opiniones ### "Product is everything I needed and more. Great support team. I'm a really happy customer." — 5.0/5 > **Fiona** | *13 de julio de 2018* > > **Puntos a favor**: My self-catering complex has 12 cottages available for holidays \& for short-term rentals, so was needing a system to cope with stays between 2 days - 3+mths. After much research, I selected Elina and couldn't be more pleased. Elina, together with a new website, has increased my booking and we are now operating at over 95% occupancy April - October and 90% occupancy annually. The best features for me are - - Automatic collection of (2-stage) payments. I now rarely have to get involved with this process. - Ability to specify arrival/depart days, min/max length of stay (my standard set-up), \& then open up a cottage for e.g. a much shorter-stay, or a \`non-standard arrival day, to fill any gaps. - Integration with Staah, so a 2 way integration with many appropriate OTAs - Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification). - Very flexible \& easy to use promotions tool. - \`Guest Lounge is also a great feature and should be a real USP, as many providers don't offer this. Has contributed to making compliance with GDPR easy, as guests can view their personal data held. - Continually upgrading \& revitalising system, which is very reassuring. - Customer service I know it has been said in previous reviews, the support has been fantastic. Good (although could be better) user guides and how-to videos also. > > **Puntos en contra**: - Would be good to have a mobile-responsive system, so that working off-site on an iPad, or iPhone is easier. - The back-end property management system is looking a little dated and therefore doesn't reflect/promote the quality of the excellent functionality - Lots of clicking between screens when making a reservation manually - Marketing tool is not as swish as it could be. As I understand it, there are plans to improve all/most of the above though, which would be great. ----- ### "Feature rich PMS and Booking Engine" — 5.0/5 > **Usuario verificado** | *16 de junio de 2020* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine. The redesign of the booking engine last year produced a very powerful sales process for guests making bookings online. A strong relationship with STAAH makes the integration for channel management quick and easy. > > **Puntos en contra**: The accounting and invoicing modules need updating, something that the team at Elina have been working on in the last year. The customer support team are lovely, very very helpful and know their product inside out. To maintain the level of support as they do means that response times can suffer sometimes in busy periods. They do however always deliver a resolution\! > > Like all migrations, Moving to Elina was painful to begin with. However, once we got to know the system its fast, quick and intuitive, and has been getting even more so with the user interface improvements that have been rolled out over the last 12 months ----- ### "The product is ok, but is complicated to use and with rigid limitations. Customer service, forget it" — 3.0/5 > **Usuario verificado** | *25 de junio de 2018* | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs. They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad. They make constant improvements and they keep everything in order. being an old time customer, however, over the years I have witnessed many slow downs and server issues that took time to resolve. When they embark in a major improvement, that can also affect your productivity, because things do not go always well at the first take If all the functionalities that they offer worked as promised, this suite would be a great tool, however it is more likely that they will not go beyond a certain level of efficiency, because they are too many, too difficult to work together at a deep level, and subject to continuous change from market innovations It would be betterif your expectations are limited, if you have a small property with simple routines to manage, a simple calendar, rates that don't change too high or low, promotions that don't promote too much, etc. They also have a small website development agency that is managed with taste, and that i have appreciated even more than the booking engine itself. > > **Puntos en contra**: The software has its pros and cons as I have already said, you can get the pros without taking the cons onboard. What I find was really bad is customer service. I don't complain too often, but the last time I did - and I believe it was for a right reason - they eventually deleted the ticket itself and dropped it I am learning the hard way, that software developers really don't have any knowledge of customer care; they just sit on their chair all day with their nose on the keyboard and in the end you have to accept what they give you. First thing, ,if for any reason you don't like what you get, it is entirely your problem. They don't seem to care, Well, in spite of 8 years I am happy to have found the strenght to move to a different provider. it took me a big effort, but I am very happy to have done it ----- ### "Peace of mind" — 5.0/5 > **Atif** | *25 de abril de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Payment automation \& booking management flexibility. > > **Puntos en contra**: Pax occupancy-based pricing is complicated. ----- ### "Great choice" — 5.0/5 > **Karol** | *14 de junio de 2020* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: A fantastic software. We use it for a company that operates both in the apartment and the hotel world and across multiple geographies with varying tax rules. Elina is smashing it - once it's set up properly, it's a breeze. From day-to-day operations to reports and 3rd party integrations (payment gateways, RMS, custom housekeeping app). Take your time to plan out full set up with them inc. marketing and auto communications - it will save you hours and hours of work every week so it's worth understanding it fully and planning out for it. Overall, outstanding software and partnership. > > **Puntos en contra**: Nothing, really. There were some points on design and usability but they addressed it with one of their recent new releases. > > The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/98868/elina?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/98868/elina) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados