4 / 5 10 reseñas

¿Quién utiliza este software?

Retailers in Fashion, Books/Music, Health/Nutrition and General Merchandising.

Valoración media

10 reseñas
  • 4 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4 / 5
    Atención al cliente
  • 2.5 / 5
  • 2.5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $895/una vez
  • Pricing Details
    Secondary workstation or second license is $495
  • Versión gratuita
  • Implementación
    Instalado: Mac
    Código abierto
  • Formación
    En persona
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Microhouse Systems
  • Fundada en 1991

Información sobre este software

Point Of Sale (POS) system for retailers in Fashion, Books/Music, Health/Nutrition and General Merchandising. This POS retail management system control inventory, manage client relationships, financial reporting & automates sales/marketing functions.

Seamlessly integrates your eCommerce & physical store(s).

Program is reliable, secure and supported by trained RMS Experts.

Pricing starts at $75 per month complete software - installation, set-up, training, support and maintenance

  • Allocation
  • Barcode Scanning
  • Barcoding
  • Barcoding / RFID
  • Commission Management
  • Cost Tracking
  • Custom Pricing Models
  • Customer Account Profiles
  • Customer Database
  • Discount Management
  • Forecasting
  • Gift Card Management
  • Inventory Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Overview
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program Support
  • Mail Order / Catalog
  • Marketing Management
  • Merchandise Planning
  • Multi-Location
  • Order Entry
  • Order Management
  • Ordering Automation
  • Pricing Management
  • Procurement Management
  • Product Categorization
  • Purchase Order Management
  • Purchasing
  • Reorder Management
  • Restaurant POS
  • Retail Analytics
  • Retail Management
  • Returns Management
  • Returns Tracking
  • SKU / UPC Codes
  • Sales Tracking
  • Scheduling
  • Search / Filter
  • Serial Number Tracking
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Touch Screen
  • Traceability
  • Transfer Management
  • Warehouse Management
  • eCommerce

Últimas reseñas disponibles sobre MultiFlexRMS

Traducción realizada automáticamente. Mostrar la reseña original

Lied to by sales people about functionalities, treated horribly by support staff when issues arose.

En general
2 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
2 / 5
Relación calidad-precio

Comentarios: It does provide the basic inventory management functions we expected.

Puntos a favor: It wasn't super expensive and performs its basic functions effectively once the extremely tedious setup process is complete.

Puntos en contra: It doesn't integrate with QuickBooks online, it doesn't integrate with e-Commerce, it doesn't adapt easily to my purposes... all of these things I was told in the sales process that it would do. Training is essentially non-existent and there is no documentation to refer to later. All we had was a one hour session where our trainer took control of our system remotely and used his function keys to speed through setup steps (we couldn't even tell what he was doing because he didn't articulate it and didn't use the mouse) and wouldn't allow us to ask questions. They charge a bunch of money each year to install any updates and continue to give you access to their support, but none of that was explained or described by our sales person and was not in our contract. When I found a glitch in the system that was causing us peoblems at POS, the support manager was extremely rude and condescending to me, going so far as to ask how old I was because he felt I might lack the "experience" (his words) required to be able to find and resolve such an issue. I only wish we had the money to buy a real POS system with real support staff. The last time I tried to post a negative review I was bullied into having it removed by RMS management - that won't happen again.

Traducción realizada automáticamente. Mostrar la reseña original

Hard to use, need to train staff at least 1 hour, slow and not for small retailers

En general
1 / 5
Facilidad de uso
1 / 5
Características y funcionalidad
2 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Puntos a favor: Cloud base, Matrix for clothing, at a glace the reporting seemed good but when you acutely use it was a big learning curve.

Puntos en contra: It was slow for items to pull up inventory to ring up a customer.
Doing special orders for items that are not in the system was clumsy . If you do not have a part number for the item you have to find a work around.
The credit card processing using the EMV was lousy. If customer inserts card before they press ok the system would not work and you need to tell customer to pull card out and sales person would have to restart the sales screen.
A whole host of other issues.
Hopefully when they upgrade to a newer system it would be better but this one is by far hard to use. My staff was complaining all the time and we lost two large sales.