--- description: ¿Qué piensan los usuarios de OnBase? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OnBase gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnBase - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión documental](/directory/30063/document-management/software) > [OnBase](/software/62208/onbase) # OnBase Canonical: https://www.capterra.com.pa/software/62208/onbase Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/62208/onbase?page=2) > Solución de ECM que combina la gestión integrada de documentos, la administración de procesos empresariales y la gestión de registros. > > Veredicto: 79 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa OnBase? OnBase tiene soluciones específicas del sector para la educación superior, los seguros, los servicios financieros, el gobierno, la salud y los sectores comerciales, pero ofrece soluciones para organizaciones de cada sector. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 79 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hyland Software - **Constitución**: 2000 ## Contexto comercial - **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, croata, danés, español, finés, francés, griego, hebreo, húngaro, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, rumano, ruso, serbio, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Benín y 185 más ## Funciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Automatización de procesos empresariales - Autorizaciones basadas en roles - Biblioteca de contenidos - Búsqueda de texto completo - Búsqueda/filtro - Captura de documentos - Captura de firma a través de dispositivos móviles - Clasificación de documentos - Comentarios/notas - Comparación de versiones - Configuración de flujos de trabajo - Control de versiones - Controles o permisos de acceso - Conversión de archivos - Copia de seguridad y recuperación - Creación de informes y estadísticas - Desarrollo de aplicaciones web/móviles - Diseño y modelado del proceso - Edición de texto - Editor gráfico del flujo de trabajo - Firma de varias partes - Firma electrónica - Formatos de edición múltiple - Gestión de contenidos - Gestión de documentos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de implementación - Gestión de integraciones - Gestión de modelos - Herramientas de colaboración - Modelado visual - Modelos - Modelos personalizables - Opciones de publicación de contenidos - Procesamiento de lotes - Programación de sincronización - Recordatorios - Registro de auditoría - Restauración de versión previa - Seguimiento de estado - Seguridad de datos - Sin código - Sincronización bidireccional - Sincronización de datos - Sincronización remota - Third-Party Integrations - Uso compartido de archivos … y 12 características más ## Integraciones (en total: 9) - Deltek WorkBook - Docusign - JD Edwards EnterpriseOne - Microsoft Dynamics 365 Business Central tegossuite - Microsoft SharePoint - Oracle E-Business Suite - Oracle PeopleSoft - Workday Financial Management - Workday HCM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión documental](https://www.capterra.com.pa/directory/30063/document-management/software) ## Categorías relacionadas - [Software de gestión documental](https://www.capterra.com.pa/directory/30063/document-management/software) - [Software de gestión de contenidos CMS](https://www.capterra.com.pa/directory/10007/content-management/software) - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.com.pa/directory/30091/workflow-management/software) - [Herramientas ECM](https://www.capterra.com.pa/directory/31079/enterprise-content-management/software) - [Software de gestión de contenidos móviles](https://www.capterra.com.pa/directory/31262/mobile-content-management-system-software/software) ## Alternativas 1. [Google Drive](https://www.capterra.com.pa/software/161425/drive) — 4.8/5 (28430 reviews) 2. [Google Workspace](https://www.capterra.com.pa/software/168389/google-workspace) — 4.7/5 (17484 reviews) 3. [OneDrive](https://www.capterra.com.pa/software/161304/onedrive) — 4.5/5 (12627 reviews) 4. [Microsoft Word](https://www.capterra.com.pa/software/1010319/microsoft-word) — 4.7/5 (2783 reviews) 5. [Dropbox Business](https://www.capterra.com.pa/software/143068/dropbox-business) — 4.5/5 (21683 reviews) ## Opiniones ### "OnBase has gone downhill" — 1.0/5 > **Randy** | *25 de julio de 2018* > > **Puntos a favor**: all in one document and workflow management software, but the pros end there. OnBase 13 was great, OnBase 17 not so much > > **Puntos en contra**: we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13. ----- ### "Best ECM software on the market with great workflow capability" — 5.0/5 > **Usuario verificado** | *13 de diciembre de 2017* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well. > > **Puntos en contra**: Though the scanning features are very good and getting better the forms recognition still isn't as good as most dedicated scanning applications. Also the cost of OnBase tends to be higher than many others but I do find that you get what you pay for. > > Drastically improved workflow processes and document management/retention. ----- ### "Onbase is extremely versatile, but it takes time to learn the software and what it is capable of." — 4.0/5 > **Usuario verificado** | *1 de febrero de 2018* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job. > > **Puntos en contra**: There is a steep learning curve to Onbase. The software licensing is not always cheap or ideal, and sometimes you can hit a brick wall due to unforeseen issues. Someone with a deep understanding of the software is an invaluable asset to any implementation. > > I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year. ----- ### "OnBase" — 5.0/5 > **Usuario verificado** | *17 de septiembre de 2018* | Diseño | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I enjoy OnBase for its straightforward easy to use setup. I am able to import my customer's purchase orders and bill of materials in OnBase in seconds. This then gives me the ability to pull them up at any given time by the purchase order or sales order. When talking to my clients, I am able to refer back to their documents quickly by using OnBase. > > **Puntos en contra**: My biggest issue with OnBase is when importing PDF files, you are not able to drag and drop more than one file at a time. Sometime I am needing to import several related documents at the same time but have to take the time to import each file one by one. Having the option to import an entire folder or more that file at a time would be a huge time saver. ----- ### "Our organization utilizes OnBase for our invoicing, approvals, and T/E, which serves us very well." — 5.0/5 > **Usuario verificado** | *19 de julio de 2018* | Educación superior | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: OnBase is a great software to utilize when wanting a virtual database that can easily be accessed and used by users of all experience levels. The software does an excellent job in communicating with other programs, which allows our organization to have the peace of mind our financial system is correct. > > **Puntos en contra**: The only con I have at this time is a few options, such as the print option, are not as easily accessible as previous options. It would be great to have the CNTRL-P option to print again. > > OnBase allows our organization to swiftly process invoices, approvals, T/E reimbursements, and house all backup data for transactions. The software is very user friendly and would be an asset to any organization looking to upgrade their Accounts Payable department. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/62208/onbase?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/62208/onbase) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados