¿Quién utiliza este software?

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Valoración media

92 reseñas
  • 3.5 / 5
    En general
  • 3.5 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 4 / 5
  • 3.5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
  • Versión gratuita
  • Implementación
    Instalado: Mac
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables

Datos del proveedor

  • Amicus
  • http://www.amicusattorney.com/
  • Fundada en 1993

Información sobre este software

Amicus Attorney, the worlds leading practice management solution, integrates all your firm information into a single automated system so you can improve your efficiency & profitability.

Available as a desktop, cloud or combined desktop/cloud solution, Amicus software solutions give you client/matter management, legal calendaring & tasks, contacts & business development, document management, document automation, time & expense tracking, conflict checking and more!

  • Access Controls
  • Archiving & Retention
  • Billing & Invoicing
  • Billing Management
  • Calendar Management
  • Case & Client History
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration
  • Communication Tracking
  • Completion Tracking
  • Conflict Management
  • Contact Management
  • Contract Management
  • Corporations
  • Court Management
  • Discovery Management
  • Docket Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Tagging
  • Email Management
  • Expense Tracking
  • Financial Management
  • Full Text Search
  • Government
  • HR Management
  • Law Firms
  • Library Management
  • Multi-Office
  • Records Management
  • Reminders
  • Rules-Based Scheduling
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Time Tracking
  • Trust Accounting
  • Version Control

Últimas reseñas disponibles sobre Amicus Attorney

Traducción realizada automáticamente. Mostrar la reseña original

Much more clunky than we had hoped. Large learning curve. Making do for now.

En general
2 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
2 / 5
Asistencia al cliente
2 / 5
Relación calidad-precio

Puntos a favor: TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good. BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

Puntos en contra: CONS:
The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management interface would work for us, but upon trial found out it would not work with our setup. So we're still dealing with Microsoft Explorer for managing documents, which is problematic. Overall our approval level with Amicus is likely only around 50%. There are so many features that we liked in the concept that has been difficult to get attorneys to do because the interface is not user-friendly.
TIME & MATTER MANAGEMENT: Data for our conflict database did not translate well from our previous system so conflicts checks take too long. Adding emails or files to the matter is very clunky. Ticklers are quirky and hard to work in Outlook. Tickler Reports are too limited events with no date range, or date range but no file selection. Running tickers for only one matter is impossible. Need more filters.
BILLING: Reports downloaded to Excel are impossible to use due to all the merged fields and lack of use of tables. We have to download Reports to CSV and spend time figuring out what the column headers actually are. I use the selection tools to view onscreen matters or time entries by

Traducción realizada automáticamente. Mostrar la reseña original

I have been using Amicus Attorney since 1996. I love/hate it.

En general
5 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Puntos a favor: Amicus integrates your calendar, contacts, email, phone calls and matters and reminds you to create docket entries for all appointments, emails, calls, documents, etc. The beauty and economic benefit of the software is that it helps you to capture your time and to keep you organized. Over the years, Amicus has added things like Amicus mobile (which allows you to access features from your mobile device or any web browser) and a client portal (which allows you to permit clients to access certain information).
I have always considered the most important element of the software to be the communications module. If you turn on email integration and make notes of all of your calls using the software, you can quickly review what has been happening in a case by turning to the communications module. You won't forget to docket your time for all those communications.

Puntos en contra: While many other features have been added, the developers have not made material improvements to the communications module since email integration was added in about 2001. Obvious improvements have been needed since then. For instance, you cannot access scanned or faxed letters from the communications module. These can be added and viewed in the documents module and in a chronology module (added in about 2015), but neither option is not ideal. Flipping through communications should be as easy as flipping the pages of a paper file, but it's not. It is the organizational equivalent of having one file folder with your emails and phone calls, and another file folder with your faxes and letters. You have to flip from one folder to the other to view each. Also, you should be able to filter communications. For instance, you should be able to display only client communications, or only counsel communications, but you can't (even though there is a field for role on file for each contact attached to a file). The chronology module will put everything including all communications and documents (including letters and faxes) in chronological order, but you can't filter the chronology to show only communications (it will also show every document, docket, calendar appointment, etc.).
I have looked at alternative practice management software several times over the years and haven't seen one that I am adequately attracted to want to make what would be a painful change.