--- description: ¿Qué piensan los usuarios de Waystar? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Waystar gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de reclamaciones](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.com.pa/software/45512/zirmed Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/45512/zirmed?page=2) > Waystar proporciona tecnología de última generación, basada en la nube, que simplifica y unifica el ciclo de ingresos de la atención médica. > > Veredicto: 207 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Waystar? Waystar, la combinación de Zirmed y Navicure, ofrece la experiencia de cliente mejor calificada a más de 450 000 proveedores, hospitales, sistemas de salud, organizaciones de servicios ambulatorios y socios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 207 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Waystar - **Ubicación**: Louisville, EE. UU. - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Asesoramiento de remesas - Conforme con HIPAA - Creación de diagramas - Entrada de códigos y cargos - Evaluación de riesgos - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de clientes - Gestión de clínicas - Gestión de formularios - Gestión de ingresos - Gestión de reclamaciones - Historia clínica electrónica/informatizada - Historial de facturas - Integración EHR/EMR - Procesamiento de pagos - Programación de citas - Reclamaciones electrónicas - Seguimiento de la conformidad - Seguimiento de reclamaciones - Therapy Notes - Third-Party Integrations - Verificación de elegibilidad para el seguro ## Integraciones (en total: 14) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - ResiDex - Sunwave - TELCOR RCM - eClinicalWorks ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de reclamaciones](https://www.capterra.com.pa/directory/30029/claims-processing/software) ## Categorías relacionadas - [Software de gestión de reclamaciones](https://www.capterra.com.pa/directory/30029/claims-processing/software) - [Software para consulta médica](https://www.capterra.com.pa/directory/20029/medical-practice-management/software) - [Programas de facturación médica](https://www.capterra.com.pa/directory/30026/medical-billing/software) - [Software de gestión hospitalaria](https://www.capterra.com.pa/directory/30096/hospital-management/software) - [Software de RCM (Revenue Cycle Management)](https://www.capterra.com.pa/directory/32275/revenue-cycle-management/software) ## Alternativas 1. [Tebra](https://www.capterra.com.pa/software/129169/tebra) — 3.9/5 (1362 reviews) 2. [athenaOne](https://www.capterra.com.pa/software/98735/athenaone) — 3.8/5 (909 reviews) 3. [ModMed](https://www.capterra.com.pa/software/124590/ema) — 4.4/5 (364 reviews) 4. [NextGen Office](https://www.capterra.com.pa/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) 5. [Jane](https://www.capterra.com.pa/software/178984/jane-app) — 4.8/5 (499 reviews) ## Opiniones ### "Zirmed provides excellent revenue cycle management, it is easy to use and responsive" — 5.0/5 > **Thierry** | *25 de abril de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: For my company, this product offers revenue cycle management and auto insurance verification. Contracting with Zirmed has allowed the organization to speed up their verification process and provide visits to patients faster. > > **Puntos en contra**: As with every service, the software is not infallible. Quite unfortunately so, since it is an accurate product. Where it fails is with insurances that are not verified or for those that do not reach the clearing house, the insurance processor has to revert to a manual process to verify eligibility. ----- ### "AB's WAYSTAR REVIEW" — 4.0/5 > **Usuario verificado** | *26 de mayo de 2022* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The function I like the most how easy and user friendly it is to submit a claim, verify the information is correct and it has been accepted, reviewed and submitted to the payer. > > **Puntos en contra**: With my experience using Waystar, I really can not think of any aspect that I do not like or that needs to be better. ----- ### "Horrible Customer Service and Software" — 1.0/5 > **Irina** | *29 de enero de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: They lied about their product, and didn’t deliver > > **Puntos en contra**: Platform is not user friendly. They don’t deliver on their promise > > After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that what was discussed doesn’t really work in their software. The contract would need to be terminated and they would refund everything. Some times went by and they placed our company in collection. Customer service in non-existent with them as well. ----- ### "Great Product" — 4.0/5 > **Elana** | *12 de diciembre de 2018* | Práctica médica | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like the ease of use. Offers several different functions for the providers office that allows us to streamline processes. > > **Puntos en contra**: Every time I log in to the system, I have to agree to terms of use. There should be an option to agree to this in the beginning and not have to do every time. > > Waystar has helped to bundle processes into one solution. Ins verification, Claims, and patient statements are all in one system. ----- ### "Clearinghouse used for Hospice & HomeHealth billing for 6 years" — 4.0/5 > **Ashley** | *17 de enero de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I've used Waystar just about 6 years (since it was Zirmed). Navigation of the software is pretty cut \& dry. I was billing only hospice Medicare when I was introduced to this product, but started home health billing as well as private insurance payers as well. I prefer the original format of the rejected claims page, but understand the need for more search parameters. Maybe that makes me "old school". When our office was setting up new information in the software, support was always available and very helpful. I'm not sure how often this happens, but I even had the direct cell phone line of the gentleman helping get us up and running. He never complained once about our calls. > > **Puntos en contra**: The update to the rejected claims dashboard a couple of years ago. I've gotten used to it but still think the original functionality was better. I used the "show me the original format" button until the day they required all users to update. > > I don't have as much daily use of the software as I used to; but I would recommend it. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/45512/zirmed?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/45512/zirmed) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados