---
description: ¿Qué piensan los usuarios de myAvatar? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de myAvatar gracias a Capterra Panamá.
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title: myAvatar - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [myAvatar](/software/209716/myavatar)

# myAvatar

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> myAvatar, de Netsmart, es una solución de historia clínica electrónica diseñada para organizaciones de salud mental y tratamiento de adicciones.
> 
> Veredicto: 37 usuarios lo han valorado con **2.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **2.3/5** | 37 Opiniones |
| Facilidad de uso | 2.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 2.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 2.2/5 | Basado en las opiniones generales |
| Funciones | 2.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 30% | (3/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Netsmart Technologies
- **Ubicación**: Overland Park, EE. UU.
- **Constitución**: 1968

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Asistencia de codificación
- Creación de diagramas
- Creación de informes y estadísticas
- Diagnósticos iniciales
- Facturación médica
- Gestión de expedientes de pacientes
- Historia clínica electrónica/informatizada
- Medication Management
- Pagos electrónicos
- Planificación del tratamiento
- Programación de citas
- Recetas electrónicas
- Sistemas de apoyo en la toma de decisiones

## Integraciones (en total: 1)

- CardConnect

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica

## Categoría

- [Software de historia clínica electrónica](https://www.capterra.com.pa/directory/20028/electronic-medical-records/software)

## Categorías relacionadas

- [Software de historia clínica electrónica](https://www.capterra.com.pa/directory/20028/electronic-medical-records/software)
- [Software de salud mental](https://www.capterra.com.pa/directory/30217/mental-health/software)
- [Software de historia clínica electrónica de psiquiatría](https://www.capterra.com.pa/directory/32510/mental-health-ehr-software/software)
- [Software de historia clínica electrónica para centros de desintoxicación](https://www.capterra.com.pa/directory/32708/substance-abuse-emr/software)
- [Software para notas de terapia](https://www.capterra.com.pa/directory/32668/therapy-notes/software)

## Alternativas

1. [EHR YOUR WAY](https://www.capterra.com.pa/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
2. [SimplePractice](https://www.capterra.com.pa/software/130710/simplepractice) — 4.6/5 (2822 reviews)
3. [Valant EHR Suite](https://www.capterra.com.pa/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews)
4. [TheraNest](https://www.capterra.com.pa/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews)
5. [BestNotes](https://www.capterra.com.pa/software/73807/bestnotes) — 4.5/5 (198 reviews)

## Opiniones

### "Robust Software" — 4.0/5

> **Brett** | *15 de febrero de 2018* | Cuidado de la salud mental | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The feature sets are nice. They provide both outpatient and inpatient features. They offer the ability to customize exiating forms or create your own.
> 
> **Puntos en contra**: The solution is java based and can be slow. Could require a lot of maintenance by IT staff if not in a Citrix type emvironment.
> 
> Robust feature set makes it very flexible solution

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### "myCrapatar" — 1.0/5

> **Faith** | *22 de mayo de 2022* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: There is very little to like. I have used other systems and all are better. I cannot even say it is reliable.
> 
> **Puntos en contra**: Not reliable, crashes and runs slow with page load lags, patient information is fragmented, script ordering has a poor display and the history is organized by month, day, then year - it is IMPOSSIBLE to view prescription history in chronological order (needs to be year, month, day)- patient safety risk in my opinion. Labs do not display correct dates - displays the date reviewed not date resulted (leads to patient safety risk). There is not a simple way to do anything in this system. You must approve each note you submit and then click away many pop-ups for menial things like “note filed” (just why?\!). If I was to work somewhere else, I would not go to work for a company that had this software. It is driving me to want to find a company that uses something else.

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### "Avatar for Mental Health EHR" — 2.0/5

> **Brittany** | *11 de julio de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: Ability to make templates, drop down bar at top to see other encounters, customizable home screen, autosaves notes into draft
> 
> **Puntos en contra**: Does not automatically carry over information such as past medical history from one note to another within an episode (admission), does not automatically import lab results into note, not connected with a lot of other medical facilities to see outside visits/notes

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### "Barely better than paper" — 1.0/5

> **Nathan** | *17 de noviembre de 2021* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Avatar was the upgrade from our previous software SATIS, about 15 years ago. That felt like an upgrade compared to the MS-DOS like UI of SATIS.
> 
> **Puntos en contra**: Slow and clunky. Frequent outages would paralyze our ability to work. Running simple reports with few pages can take 30 minutes, and that may be on a fast day. &#10;&#10;We were just recently "upgraded" to the NX version, and wow...never have I seen an upgrade be such a downgrade. It's as if they surveyed users to find out what functions were most beneficial to an efficient workflow, then made a conscious effort to take them out...literally. There is no evident benefit to the upgrade other than a visual refresh. Efficiency was clearly not a focus as it now takes more time and work to complete tasks that could be done from the home screen. The scheduling calendar looks like it open 3-4 different pages before then looking like Netflix on shoddy wifi on a Friday night. Some information that used to be visible in one click has been made impossible to access without running a massively time consuming report for a few lines of info. Someone coming from paper charting might decide paper isn't too bad. The best part of NX is that it made me realize that the previous version wasn't so bad. I would only suggest it to people looking to frustrate their employees into resignation. I could blame my employer for choosing to go live with it in it's current state, but this is Netsmart's product, and it's horrible.
> 
> It's made me very jealous of providers that use Epic. It looks nice, it's fast, and it seems to be laid out logically with the user in mind.

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### "Designer clearly never worked in the field" — 2.0/5

> **Randa** | *23 de septiembre de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: ???? Cool name? I can't think of anything this program does that is not better provided by other software.
> 
> **Puntos en contra**: The 72 hour deadline ensures that most people are putting in poorly witten and spelled garbage, because in real life emergencies happen and you can't always plan enough time for documentation on a giver day.  The program is unwieldy to use: there is no way to set defaults to save time or enter multiple notes on one client without have to search the client, and enter all the same information again.  You can't easily correct or add to a note once submitted.  It's not user friendly- the software is sloppy. It is very difficult to find anything once you have put it in unless you know who entered it and the exact date.  For the first time in over 30 years in the field, I almost never check notes , because it is no difficult to find anything.  More than half of the note that comes up is repetitiuos garbage in tiny print, if you do make the effort, so it is hard to find the info that was input.   If you enter anythingincorrectly in the calendar, you lose all the data and have to start over.   In some reports you have to enter your last name and first initial, on others you get an error message if you enter your first initial.  Some  common client names are glitchy and do not come up when you search, so you have to look up their record number.
> 
> I can't imagine why anyone would want to buy it.

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