---
description: ¿Qué piensan los usuarios de Linc? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Linc gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Linc - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de compromiso del cliente](/directory/30906/customer-engagement/software) > [Linc](/software/206780/linc)

# Linc

Canonical: https://www.capterra.com.pa/software/206780/linc

> Software de automatización de Cx que ayuda a aumentar la participación del cliente.
> 
> Veredicto: 2 usuarios lo han valorado con **3.0/5**. De los mejores valorados en **Relación calidad-precio**.

-----

## Vista rápida

### ¿Quién usa Linc?

Linc se dirige a empresas centradas en el cliente, como comercios minoristas y marcas de bienes de consumo envasados.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.0/5** | 2 Opiniones |
| Facilidad de uso | 2.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 1.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.0/5 | Basado en las opiniones generales |
| Funciones | 2.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 20% | (2/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Linc Global
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: USD 25,000.00
- **Público objetivo**: 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe
- **Países disponibles**: Estados Unidos

## Funciones

- Análisis de texto
- Análisis visual
- Chat en vivo
- Chatbot
- Comunicación multicanal
- Creación de informes/análisis
- Gestión de los comentarios negativos
- Panel de actividades
- Panel de comunicaciones
- Third-Party Integrations
- Varios idiomas

## Integraciones (en total: 20)

- BigCommerce
- Campaign Monitor by Marigold
- Experian Email Verification
- GENESYS
- Gladly
- Gorgias
- HubSpot Marketing Hub
- Khoros Marketing
- Klaviyo
- Kustomer
- Listrak
- Mailchimp
- Marketo Engage
- Sailthru
- Salesforce Commerce Cloud

… y 5 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Software de compromiso del cliente](https://www.capterra.com.pa/directory/30906/customer-engagement/software)

## Categorías relacionadas

- [Software de compromiso del cliente](https://www.capterra.com.pa/directory/30906/customer-engagement/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.com.pa/directory/30671/customer-experience/software)
- [Plataformas de IA conversacional](https://www.capterra.com.pa/directory/31596/conversational-ai-platform/software)

## Alternativas

1. [Trustpilot](https://www.capterra.com.pa/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [LiveAgent](https://www.capterra.com.pa/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.com.pa/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Zoho CRM](https://www.capterra.com.pa/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Typeform](https://www.capterra.com.pa/software/137289/typeform) — 4.7/5 (945 reviews)

## Opiniones

### "Implemented Shipping Status and Returns" — 2.0/5

> **Kara** | *22 de septiembre de 2020* | Automoción | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: We have had easier implementations. I don't feel, in the end, that this software was the proper fit for our business processes and size.
> 
> **Puntos en contra**: We frequently have customers telling us that their shipping status is incorrect when viewing the landing page. Linc does not support all of our shipping methods so we also have customers telling us they cannot complete a return because their product doesn't show as delivered. We had issues during implementation trying to work around exceptions for features that were not built out as we needed them. Response times were often slow from our reps. There also seems to be a lack of knowledge surrounding how some of the features actually work. We should have done a much better job of vetting functionality before signing our contract with Linc.

-----

### "Eh" — 4.0/5

> **Shawna** | *2 de noviembre de 2020* | Productos cosméticos | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The chat bot curation tool is easy to use and it's great that it is self-service.
> 
> **Puntos en contra**: It appears that the company is building the plane as they are flying it.  We are constantly being told that things are 'to be deployed soon.'  There is no reporting dashboard.  Any reports you may want to make, you need to mine through bulk data exports.
> 
> Eh. There really isn't a sense of urgency to get things done.  There is also nearly no inter-company communication.  The right hand doesn't know what the left hand is saying or doing.  We were sold on features that the company cannot deliver on.

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/software/206780/linc)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/206780/linc> |
| de-AT | <https://www.capterra.at/software/206780/linc> |
| de-CH | <https://www.capterra.ch/software/206780/linc> |
| en | <https://www.capterra.com/p/206780/Linc/> |
| en-AE | <https://www.capterra.ae/software/206780/linc> |
| en-AU | <https://www.capterra.com.au/software/206780/linc> |
| en-CA | <https://www.capterra.ca/software/206780/linc> |
| en-GB | <https://www.capterra.co.uk/software/206780/linc> |
| en-IE | <https://www.capterra.ie/software/206780/linc> |
| en-IL | <https://www.capterra.co.il/software/206780/linc> |
| en-IN | <https://www.capterra.in/software/206780/linc> |
| en-NZ | <https://www.capterra.co.nz/software/206780/linc> |
| en-SG | <https://www.capterra.com.sg/software/206780/linc> |
| en-ZA | <https://www.capterra.co.za/software/206780/linc> |
| es | <https://www.capterra.es/software/206780/linc> |
| es-AR | <https://www.capterra.com.ar/software/206780/linc> |
| es-CL | <https://www.capterra.cl/software/206780/linc> |
| es-CO | <https://www.capterra.co/software/206780/linc> |
| es-CR | <https://www.capterra.co.cr/software/206780/linc> |
| es-DO | <https://www.capterra.do/software/206780/linc> |
| es-EC | <https://www.capterra.ec/software/206780/linc> |
| es-MX | <https://www.capterra.mx/software/206780/linc> |
| es-PA | <https://www.capterra.com.pa/software/206780/linc> |
| es-PE | <https://www.capterra.pe/software/206780/linc> |
| it | <https://www.capterra.it/software/206780/linc> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Panamá","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Panamá ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.com.pa","url":"https://www.capterra.com.pa/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.pa/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Linc","description":"Software de automatización de Cx que ayuda a aumentar la participación del cliente.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa63ae58-2ca7-4a3e-b14a-136ac20bbd0a.png","url":"https://www.capterra.com.pa/software/206780/linc","@type":"SoftwareApplication","@id":"https://www.capterra.com.pa/software/206780/linc#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.pa/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.pa/software/206780/linc#faqs","mainEntity":[{"name":"¿Qué es Linc?","@type":"Question","acceptedAnswer":{"text":"Software de automatización de Cx que ayuda a aumentar la participación del cliente.","@type":"Answer"}},{"name":"¿Quién usa Linc?","@type":"Question","acceptedAnswer":{"text":"Linc se dirige a empresas centradas en el cliente, como comercios minoristas y marcas de bienes de consumo envasados.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de compromiso del cliente","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Linc","position":3,"item":"/software/206780/linc","@type":"ListItem"}],"@id":"https://www.capterra.com.pa/software/206780/linc#breadcrumblist"}]}
</script>