--- description: ¿Qué piensan los usuarios de Unbabel? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Unbabel gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unbabel - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Programas de traducción](/directory/30934/translation-management/software) > [Unbabel](/software/187811/unbabel) # Unbabel Canonical: https://www.capterra.com.pa/software/187811/unbabel > Software de traducción impulsado por IA que emplea un sofisticado aprendizaje automático para que puedas responder e interactuar como si conocieras el idioma. > > Veredicto: 4 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 4 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.7/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Unbabel ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, húngaro, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, rumano, ruso, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Portugal ## Funciones - Automatización de la localización - CRM - Gestión de proyectos - Third-Party Integrations - Traducción automática ## Integraciones (en total: 1) - Zendesk Suite ## Categoría - [Programas de traducción](https://www.capterra.com.pa/directory/30934/translation-management/software) ## Categorías relacionadas - [Programas de traducción](https://www.capterra.com.pa/directory/30934/translation-management/software) - [Software de inteligencia artificial](https://www.capterra.com.pa/directory/30938/artificial-intelligence/software) - [Software de soporte al cliente](https://www.capterra.com.pa/directory/32315/customer-support/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.com.pa/directory/31002/customer-communications-management/software) - [Software de gestión de experiencia del cliente](https://www.capterra.com.pa/directory/30671/customer-experience/software) ## Alternativas 1. 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[Atera](https://www.capterra.com.pa/software/144309/atera) — 4.5/5 (446 reviews) ## Opiniones ### "Greatly integrated with Zendesk" — 5.0/5 > **Usuario verificado** | *15 de septiembre de 2022* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The integration with Zendesk was so good I thought it actually was part of Zendesk. > > **Puntos en contra**: It sometimes misdetects languages (could say a language is Dutch when it's French or a totally different language) ----- ### "My Personal Unbabel experience" — 4.0/5 > **Usuario verificado** | *10 de junio de 2019* | Internet | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Making money with all the offered tasks. > > **Puntos en contra**: Being closed to assignments too soon and customer support is not good > > Would be a great part time job from home to work with if they don't close you language pair. ----- ### "Buyers Beware..." — 1.0/5 > **Usuario verificado** | *9 de enero de 2020* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Our customer success manager who manages our Knowledge Base said it was easy enough to set up. > > **Puntos en contra**: We were really sold a bill of good with this software, but what's worse is how our negative experience was handled by their team. Our goal was to translate our Knowledge Base into three languages and we were assured our business and jargon would be elegantly translated. We were told the AI would do the heavy lifting, and if we created a library of terms unique to our business they would be properly captured in the translation. Then some one would copy edit from there. This was our first foray into this space so we decided to start with a small pilot. I am so glad we did and didn't waste more money. It was pretty obvious that they just ran our content through their AI resulting in "choppy translations." One customer's feedback was, "if I were a new user, I'll say: "why are these sentences so weird ? 🤔" Another customer said they misused verbs which made for unpleasant reading. When we brought this feedback to Unbabel, there was minimal effort to help us get to a good place. In fact, I had to follow up twice just to get a response to an email with our list of issues. When I finally got a response, I was told that we should look at our overall translation requirements for 2020 and then be provided "a full quote for that work over 2020." Being upsold in the middle of working through documented issues was my impetus for writing this review. The poor product experience was really compounded by the tone deaf support. > > Negative. ----- ### "The Fastest and Most Reliable Translations" — 5.0/5 > **Stephanie** | *1 de octubre de 2021* | Aviación y aeroespacial | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Speed - Quality - Top-notch support - Tracking - Integrations - Any channel compatible - Easy to use natively within your CRM. > > **Puntos en contra**: It is slightly on the pricier end but 100% worth it. > > Excellent support and seamless product anyone can use right away. ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/187811/unbabel) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados