---
description: ¿Qué piensan los usuarios de Refund Retriever? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Refund Retriever gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Refund Retriever - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software para auditoría de pequeños paquetes](/directory/31603/parcel-audit/software) > [Refund Retriever](/software/181112/refund-retriever)

# Refund Retriever

Canonical: https://www.capterra.com.pa/software/181112/refund-retriever

Página: 1 de 4\
Siguiente: [Página siguiente](https://www.capterra.com.pa/software/181112/refund-retriever?page=2)

> Supervisa las cuentas de FedEx y UPS en busca de entregas tardías y errores de facturación.  Ahorra dinero en FedEx y UPS en segundos.
> 
> Veredicto: 57 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Refund Retriever?

Para empresas que realizan envíos con UPS o FedEx.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 57 Opiniones |
| Facilidad de uso | 4.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Refund Retriever
- **Ubicación**: Houston, EE. UU.
- **Constitución**: 2006

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Análisis de paquetes
- Auditoría de facturas de transportistas
- Importación y exportación de datos
- Reclamaciones automatizadas
- Recuperación de costes
- Seguimiento de envíos

## Integraciones (en total: 5)

- Adobe Commerce
- BigCommerce
- Shift4Shop
- Shopify
- SkuVault Core

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Chat

## Categoría

- [Software para auditoría de pequeños paquetes](https://www.capterra.com.pa/directory/31603/parcel-audit/software)

## Categorías relacionadas

- [Software para auditoría de pequeños paquetes](https://www.capterra.com.pa/directory/31603/parcel-audit/software)
- [Software de gestión de la cadena de suministro](https://www.capterra.com.pa/directory/4/supply-chain-management/software)
- [Software de transporte](https://www.capterra.com.pa/directory/30104/shipping/software)

## Alternativas

1. [Freightview](https://www.capterra.com.pa/software/136895/freightview) — 4.7/5 (743 reviews)
2. [FreightPOP](https://www.capterra.com.pa/software/152285/freightpop) — 4.7/5 (46 reviews)
3. [ShipScience Platform](https://www.capterra.com.pa/software/176318/ups-fedex-parcel-audit) — 4.9/5 (43 reviews)
4. [71lbs](https://www.capterra.com.pa/software/181120/71lbs) — 4.1/5 (9 reviews)
5. [Betachon Freight Auditing](https://www.capterra.com.pa/software/197428/freight-auditing) — 4.9/5 (31 reviews)

## Opiniones

### "Absolute must-use" — 5.0/5

> **Daniel** | *18 de septiembre de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Implementation took less than ten minutes. They audit every single one of our shipments, which would be impossible for us to do manually, and I'm confident that we have received every service refund we were eligible for. They only charge a portion of what they recover for us, so I have zero stress about paying for something we're not using. As an added bonus, they have super in-depth reports that allow me to analyze the notoriously unhelpful invoices from our third-party shippers. I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR\!
> 
> **Puntos en contra**: I have literally zero complaints, which may be a first for me.
> 
> RR audits our UPS invoices and makes sure every package was delivered on time, per their guaranteed service levels. If a shipment was late, we are entitled to a credit, but we have to ask for it, and we ship too many packages to monitor every single one. Their software has allowed us to save a non-trivial amount on our annual freight expense.

-----

### "You won't be sorry\!" — 5.0/5

> **Carol** | *20 de agosto de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Refund Retriever gets your refunds with basically no extra work for you\!
> 
> **Puntos en contra**: There isn't anything not to like\! Why can't I leave this blank? This field is becoming the worst thing about the software and it has nothing to do with it\!\!\!\!

-----

### "Great idea" — 1.0/5

> **troy** | *11 de septiembre de 2019* | Internet | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Fantastic concept.  It could have been a great way to get some money back from fed ex without a ton of hassles and runaround from them like they do on every claim, etc...
> 
> **Puntos en contra**: never worked.  the company who did this seemed to "forget" what they were doing.  Never answered any emails or got a single return and we know some of them should have.
> 
> Total waste of time, but the concept was really good.

-----

### "Great Support" — 5.0/5

> **Gabriela** | *23 de julio de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: They have made bill reconciling a lot easier.
> 
> **Puntos en contra**: I cannot think of any at the moment since they have been very helpful anytime something comes up. They are on top of our refunds and claims.

-----

### "Logistics company pleased with Refund Retriever's FedEx / UPS auditing" — 5.0/5

> **Alex** | *28 de marzo de 2024* | Logística y cadena de suministro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Refund Retriever actively monitors my bills with FedEx and UPS and seeks out refunds which I am oftentimes not even aware of. It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted. Their auditing is much appreciated and saves us a lot of money.
> 
> **Puntos en contra**: A better explanation of what the refunds are for would be great but aside from that I love everything about Refund Retriever.

-----

Página: 1 de 4\
Siguiente: [Página siguiente](https://www.capterra.com.pa/software/181112/refund-retriever?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/software/181112/refund-retriever)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/181112/refund-retriever> |
| de-AT | <https://www.capterra.at/software/181112/refund-retriever> |
| de-CH | <https://www.capterra.ch/software/181112/refund-retriever> |
| en | <https://www.capterra.com/p/181112/Refund-Retriever/> |
| en-AE | <https://www.capterra.ae/software/181112/refund-retriever> |
| en-AU | <https://www.capterra.com.au/software/181112/refund-retriever> |
| en-CA | <https://www.capterra.ca/software/181112/refund-retriever> |
| en-GB | <https://www.capterra.co.uk/software/181112/refund-retriever> |
| en-IE | <https://www.capterra.ie/software/181112/refund-retriever> |
| en-IL | <https://www.capterra.co.il/software/181112/refund-retriever> |
| en-IN | <https://www.capterra.in/software/181112/refund-retriever> |
| en-NZ | <https://www.capterra.co.nz/software/181112/refund-retriever> |
| en-SG | <https://www.capterra.com.sg/software/181112/refund-retriever> |
| en-ZA | <https://www.capterra.co.za/software/181112/refund-retriever> |
| es | <https://www.capterra.es/software/181112/refund-retriever> |
| es-AR | <https://www.capterra.com.ar/software/181112/refund-retriever> |
| es-CL | <https://www.capterra.cl/software/181112/refund-retriever> |
| es-CO | <https://www.capterra.co/software/181112/refund-retriever> |
| es-CR | <https://www.capterra.co.cr/software/181112/refund-retriever> |
| es-DO | <https://www.capterra.do/software/181112/refund-retriever> |
| es-EC | <https://www.capterra.ec/software/181112/refund-retriever> |
| es-MX | <https://www.capterra.mx/software/181112/refund-retriever> |
| es-PA | <https://www.capterra.com.pa/software/181112/refund-retriever> |
| es-PE | <https://www.capterra.pe/software/181112/refund-retriever> |
| fr | <https://www.capterra.fr/software/181112/refund-retriever> |
| fr-BE | <https://fr.capterra.be/software/181112/refund-retriever> |
| fr-CA | <https://fr.capterra.ca/software/181112/refund-retriever> |
| fr-LU | <https://www.capterra.lu/software/181112/refund-retriever> |
| it | <https://www.capterra.it/software/181112/refund-retriever> |
| nl | <https://www.capterra.nl/software/181112/refund-retriever> |
| nl-BE | <https://www.capterra.be/software/181112/refund-retriever> |
| pt | <https://www.capterra.com.br/software/181112/refund-retriever> |
| pt-PT | <https://www.capterra.pt/software/181112/refund-retriever> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Panamá","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Panamá ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.com.pa","url":"https://www.capterra.com.pa/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.pa/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Refund Retriever","description":"¿Tu empresa usa FedEx o UPS?  Si algún paquete nacional o exprés (incluso de transporte terrestre) se entrega 60 segundos después de plazo, puedes recibir un reembolso completo.  Refund Retriever proporciona a las empresas visibilidad y ahorro completos de su logística con auditorías, informes y analíticas de sus facturas de FedEx y UPS y las negociaciones de contratos desde 2006.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0326f3e3-920a-487d-a82e-5b687491ebd5.png","url":"https://www.capterra.com.pa/software/181112/refund-retriever","@id":"https://www.capterra.com.pa/software/181112/refund-retriever#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.pa/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":57},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.pa/software/181112/refund-retriever#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es Refund Retriever?","@type":"Question","acceptedAnswer":{"text":"¿Tu empresa usa FedEx o UPS?Si algún paquete nacional o exprés (incluso de transporte terrestre) se entrega 60 segundos después de plazo, puedes recibir un reembolso completo.Refund Retriever proporciona a las empresas visibilidad y ahorro completos de su logística con auditorías, informes y analíticas de sus facturas de FedEx y UPS y las negociaciones de contratos desde 2006.","@type":"Answer"}},{"name":"¿Quién usa Refund Retriever?","@type":"Question","acceptedAnswer":{"text":"Para empresas que realizan envíos con UPS o FedEx.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.pa/software/181112/refund-retriever#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software para auditoría de pequeños paquetes","position":2,"item":"/directory/31603/parcel-audit/software","@type":"ListItem"},{"name":"Refund Retriever","position":3,"item":"/software/181112/refund-retriever","@type":"ListItem"}]}]}
</script>