3.5 / 5 116 reseñas

¿Quién utiliza este software?

The Abacus products & services portfolio is flexible and dynamically scalable to support a legal professionals from solo practitioners to enterprise law firms.

Valoración media

116 reseñas
  • 3.5 / 5
    En general
  • 3.5 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 3.5 / 5
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
  • Versión gratuita
  • Implementación
    Instalado: Mac
    Instalado: Windows
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables

Datos del proveedor

  • Abacus Data Systems
  • https://www.abacusnext.com/
  • Fundada en 1983

Información sobre este software

AbacusLaw will improve your cash flow by invoicing and collecting from clients so you can focus on your business. Founded in 1983, AbacusLaw can handle all billing aspects including time, trust accounting, general ledger, payroll, accounts payable and receivable, check writing, financial statements, court rules, auto-fill court PDF forms, cases, conflicts, contacts, dockets, docs, emails, files and more. Also available in our private cloud for a complete disaster-proof solution.

  • Access Controls
  • Account Tracking
  • Accrual Accounting
  • Activity Tracking
  • Archiving & Retention
  • Asset Gain & Loss Reporting
  • Billing & Invoicing
  • Billing Management
  • Calendar Management
  • Case & Client History
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Check Writing
  • Client Management
  • Client Portal
  • Client Statements
  • Collaboration
  • Communication Tracking
  • Completion Tracking
  • Compliance Management
  • Conflict Management
  • Contact Management
  • Contract Management
  • Corporations
  • Court Management
  • Court Records Search
  • Cross Ledger Posting
  • Customer Statements
  • Discovery Management
  • Docket Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Tagging
  • Email Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Management
  • Full Text Search
  • Government
  • HR Management
  • Law Firms
  • Library Management
  • Multi-Office
  • Patent / Trademark Management
  • Portfolio Management
  • Receipt Management
  • Records Management
  • Reminders
  • Retainer Billing
  • Rules-Based Scheduling
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Tax Management
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Version Control

Últimas reseñas disponibles sobre AbacusLaw

Traducción realizada automáticamente. Mostrar la reseña original

Worst Experience Ever. If I could give zero stars I would!

En general
1 / 5
Facilidad de uso
1 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: Do not make the mistake of believing that this product will do anything for you other than cause you countless hours of grief.

Puntos a favor: Any pros of this software are so far outweighed by the cons that they are not worthy of even mention.

Puntos en contra: This software is absolutely horrible. I had high hopes for this software after having been given rave reviews about Amicus Attorney and calling to get more information. The salesperson convinced me that after describing my firm's needs, we were better suited for Abacus, which was owned by the same company. After purchasing the software, it took more than 8 months for them to figure out how to migrate our data from our existing billing software, a process that they represented they were very familiar with during the sales calls. When we finally made the transition to this software we quickly learned that it is not at all user-friendly, they provide no guidance on how to use the software or how to set it up, large portions of data mysteriously changes by itself (today the originating attorneys on hundreds of our chases mysteriously changed to reflect the names of our support staff members). The calendaring system is supposed to be able to sync seamlessly with Outlook. This is a joke. Items randomly disappear from attorneys' calendars or appear on the wrong attorneys calendars, when entered. Some items sync from Abacus to Outlook and others don't with no rhyme or reason. Their call center is horrible. You cannot get the same person on the phone twice, and you cannot request to speak with a particular person so there is no consistency of service. Each time you call to describe a problem you are having, you have to start from the beginning because they do not keep any records of your past calls. The people who answer the phone have no idea how the software works and always tell you that they have to research your question and get back to you. Oftentimes you never receive a call back and when you do they still don't know how to assist you. I could go on and on...

Traducción realizada automáticamente. Mostrar la reseña original

AbacusLaw is the heart of my practice.

En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: I have been an AbacusLaw customer since 1998. I believe I was the first accountant to try and adapt your matters based program to a client based usage. We spent many hours adapting your improvements every year to insure that I could continue to manage my accounting practice through your program. It was a challenge, but the results are well worth it. I have a data file that has a record of every appointment, every phone call, what IRS agent is assigned to what case, etc., since 1998, for over 5500 tax clients.I have a record of every bill sent to our business clients since we started using Abacus Accounting to manage our receivables. I believe so strongly in this program that, when I joined H&R Block 3 years ago, I demanded a clause allowing me to put this program on their computers. After investigating your program, their tech team recommended that the clause is allowed in my contract, a very rare concession by H&R Block. They have since designed a program for appointments, which is free, and which I am required to use. So we make our appointments in AbacusLaw first then input them into the AM. It takes a little more time but it is worth it. When a client says they have not heard from us, I print out the Abacus record of contact, showing the date and time calls were made and what messages were left. It immediately tames the angry beast and I usually get an apology. This program is the heart of my business. I would be lost without it.

Puntos a favor: Their support is absolutely the best. In the very unusual event that I need support, they always remember me, are friendly and super knowledgeable. Usually I am asking for a workaround to make their program do something it isn't designed to do. They could just impress me off, but they really try to make it work the way I need it, and they usually find a way. Having client info at my fingertips makes me look very efficient and very competent.