--- description: ¿Qué piensan los usuarios de Dentrix Ascend? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dentrix Ascend gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dentrix Ascend - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Programación de pacientes](/directory/33315/patient-scheduling/software) > [Dentrix Ascend](/software/177828/dentrix-ascend) # Dentrix Ascend Canonical: https://www.capterra.com.pa/software/177828/dentrix-ascend Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/177828/dentrix-ascend?page=2) > Software dental en la nube diseñado para ti. > > Veredicto: 234 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Dentrix Ascend? Prácticas independientes, prácticas grupales, dentistas emprendedores, DSO (organizaciones de servicios dentales, por sus siglas en inglés). ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 234 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Henry Schein One - **Ubicación**: American Fork, EE. UU. - **Constitución**: 1982 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Análisis de imágenes - Confirmations/Reminders - Creación de diagramas - Creación de informes y estadísticas - Diagnóstico de imagen y radiografías - Dibujo 2D - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de casos - Gestión de citas - Gestión de clientes - Gestión de clínicas - Gestión de documentos - Gestión de expedientes - Gestión de expedientes de pacientes - Gestión de ingresos - Gestión de pacientes - Gestión de reclamaciones - Importación y exportación de datos - Imágenes en 3D - Notas sobre la evolución - Panel de actividades - Para fines médicos - Planificación del tratamiento - Portal de autoservicio - Programación de citas - Programación de pacientes - Programación en línea - Recetas electrónicas - Recordatorios - Varias ubicaciones - Verificación de elegibilidad para el seguro ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programación de pacientes](https://www.capterra.com.pa/directory/33315/patient-scheduling/software) ## Categorías relacionadas - [Programación de pacientes](https://www.capterra.com.pa/directory/33315/patient-scheduling/software) - [Plataformas de portal del paciente](https://www.capterra.com.pa/directory/30857/patient-portal/software) - [Software de historia clínica electrónica](https://www.capterra.com.pa/directory/20028/electronic-medical-records/software) - [Software de comunicación con el paciente](https://www.capterra.com.pa/directory/31085/patient-engagement/software) - [Software de gestión de pacientes](https://www.capterra.com.pa/directory/30780/patient-management/software) ## Alternativas 1. [BestoSys](https://www.capterra.com.pa/software/144398/bestosys) — 4.8/5 (293 reviews) 2. [Curve Dental](https://www.capterra.com.pa/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) 3. [RXNT](https://www.capterra.com.pa/software/110018/rxnt) — 4.3/5 (495 reviews) 4. [NextGen Office](https://www.capterra.com.pa/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1279 reviews) 5. [Denticon](https://www.capterra.com.pa/software/35009/denticon) — 4.5/5 (112 reviews) ## Opiniones ### "IPE Mgt CEO" — 4.0/5 > **Wesley** | *7 de enero de 2026* | Práctica médica | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help. Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office running smoothly. A special thank you to \[sensitive content hidden\], who truly goes above and beyond. She is patient, professional, and incredibly clear when explaining solutions, making even complex problems feel manageable. \[sensitive content hidden\]’s positive attitude and commitment to customer success reflect the very best of Dentrix Ascend support. We genuinely appreciate the excellent service and highly recommend their team to any practice. > > **Puntos en contra**: Power Reporting in Dentrix Ascend feels unnecessarily clumsy and frustrating to use. The layout isn’t intuitive, and getting meaningful, relevant data often feels like a complex puzzle—honestly, you’d need a PhD in Power Reporting just to make it useful. Even once you understand the process, the system is much too slow, with reports taking longer than they should to generate and refine. It makes simple analysis feel like a time-consuming project instead of a quick workflow step. Unfortunately, the best solution seems to be Jarvis, which is far more efficient—but it comes with an additional cost. That extra price adds insult to injury. > > Dentrix Ascend has been a great addition to our practice, offering a modern, user-friendly platform with strong potential for continued improvement. What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays. Their professionalism and positive attitude make every interaction smooth and reassuring. Ascend’s platform is already a solid foundation, and we’re excited to see it continue to grow and evolve alongside our organization’s needs. We highly recommend Dentrix Ascend to practices seeking dependable support. ----- ### "Good software" — 5.0/5 > **Krista I.** | *1 de abril de 2020* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I first was introduced to dentrix in dental hygiene school. At the time, It was the only dental software I knew of and felt as though it was pretty easy to use. In hygiene school, you do not use the software to its' best ability because we are limited to what we do w the dental charting, etc. I have used dentrix often during temping and do find it a little confusing, but I seem to manage pretty well with help from staff. > > **Puntos en contra**: I am not a big fan of dentrix, I think it can be confusing and non-user friendly at times. > > Good to fair. I use it at offices when I temp ----- ### "Five Stars for Ascend\!" — 5.0/5 > **Susan** | *26 de mayo de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How easy the software is to learn and use. Our staff was very concerned about the transition because we had been using the other software for years and they still had so many problems using it. Ascend is user friendly it’s as easy to use as an app on your phone. I asked the team what they like most and these where their answers: 2 way texting, electronic sending for insurance, reliability, ability to access anywhere, time clock (new), how fast it runs compared to our old system and the amazing reports you can run (daily huddle) > > **Puntos en contra**: In the perio charting it would be awesome if there was a way that implants are marked so both charts don't have to be open at the same time. > > Better communication among staff and between the office and patients over all our office has become much more efficient\! ----- ### "Gutless" — 2.0/5 > **Jesse** | *28 de abril de 2017* | Práctica médica > > **Puntos a favor**: Access from anywhere, line-item accounting, some user-defined reports, everything is backed up in the cloud. There is potential. > > **Puntos en contra**: Just about everything else: confusing ledger, user-unfriendly insurance setup, inability to edit procedure codes, inability to override insurance payments at a group level and on a procedure code level, NEA attachment failures. > > Our office made the switch from Viive, which itself was a very frustrating piece of software as it would constantly drop connection to the server even after several "fixes" and technical support sessions with both Mac and Viive. I was excited for Dentrix Ascend, being a long-time Dentrix veteran, knowing the power of the Dentrix applications. However, in my experience with Dentrix Ascend so far, it is clear that Ascend is a gutless wonder, especially compared with how powerful Dentrix Proper is (and even Eaglesoft, for that matter\!), and as such, is has been an utter disappointment. Full disclosure: I handle the front office/insurance/accounting end of things, so I cannot speak to the clinical end of things. My review is solely of the front office and accounting end of things. Keep in mind it may be delightful for the clinician. I am pleased with the fact that we no longer have to deal with constant server connection fails, so that is nice. But still not enough to make up for Ascend's other shortcomings. My first gripe is that once an insurance carrier is established, you cannot edit the payor ID. And once groups are established under a carrier, you cannot move the groups. This means, if a carrier is set up incorrectly (say, with payor ID 06126 that directs the clearing house to print and mail all claim) with several groups, you have to manually recreate the carrier and each group underneath, which is a cumbersome and time-consuming process. Secondly, with the procedure codes, many of them default to "mouth" for treatment area, even for common codes that virtually every insurance company requires more specific information. If the procedure code is used a single time, you lose the ability to edit even the treatment area. This was a big problem for us, as treatment plans converted over with several codes that are uneditable because they are "in use." We have had to create several "alias" codes, which the clinical side now has to remember to choose. Third, Viive allowed for payment tables under each group (similar to Dentrix Proper and Eaglesoft and several other software options), that would allow any exceptions in payment to be logged for future prediction. This is not the case in Ascend. This was an important Viive feature for us because we participate with an insurance company who calculates payment based on two fee schedules: maximum allowable per provider contract and maximum allowable according to policy contract. With Ascend, you are at the mercy of coverage percentages and cannot account for the two separate yet inseparable fee schedule. I got excited when I saw the "copay" field in the coverage table and spent a large amount of time updating this field for each group, only to find out from technical support that this is not a covered feature. So, ultimately we have had to develop external tools to help us predict patient responsibility. Dentrix Ascend has completely failed us in this area. Finally, we have hit a roadblock with NEA attachments. We are having to continue using Viive because of the inability of ledgers to be transferred over to Ascend (ledgers include open claims). To make a long story short, because we are maintaining a subscription to NEA through Viive in order to be able to keep sending attachments for unresolved claims, we are unable to send attachments through Ascend. Our only options are 1) to terminate our NEA subscription under Viive and print and mail all claims requiring attachments, 2) to manually move treatment over to Ascend and resume claim troubleshooting under Ascend, or 3) print and mail all claims from Ascend requiring attachments. We are probably going to go with option (1), but really, any option is a huge inconvenience. Bottom line, as the numbers and insurance person, I would never recommend this software in its current state. I am a huge Eaglesoft critic, but I would wholeheartedly recommend even that software over Dentrix Ascend. Ascend, you have a long way to go before you will get my vouch. ----- ### "Satisfied from the start" — 5.0/5 > **James** | *7 de agosto de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Intuitive. It has eliminated wasted time and money on training. > > **Puntos en contra**: While being next generation technology and cloud based it has been very slow to publish APIs and become operable with so many other businesses that can enhance dental practice management. > > We have always been happy with Dentrix Ascend. Our IT needs and budget are a fraction of what they otherwise would be. We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/177828/dentrix-ascend?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/177828/dentrix-ascend) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados