--- description: ¿Qué piensan los usuarios de Heymarket? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Heymarket gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Heymarket - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Heymarket](/software/167436/heymarket) # Heymarket Canonical: https://www.capterra.com.pa/software/167436/heymarket Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/167436/heymarket?page=2) > SMS empresarial para asistencia, marketing, ventas y operaciones. Los contactos no tienen que instalar ninguna aplicación; el equipo obtiene funciones de nivel empresarial. > > Veredicto: 47 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Heymarket? Equipos de grandes organizaciones o pequeñas empresas. Heymarket suele usarse en equipos de atención al cliente, operaciones, ventas y marketing. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 47 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Heymarket - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: USD 31.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Alertas y notificaciones - Alerts/Escalation - CRM - Captura de clientes potenciales - Chat y mensajería - Comunicación multicanal - Creación de informes y estadísticas - Creación de informes/análisis - Creador de encuestas - Cupones móviles - Encuestas y comentarios - Envío masivo de mensajes de texto - Gestión de bandeja de entrada - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de flujos de trabajo - Gestión de modelos - Gestión del pipeline de ventas - Importación y exportación de datos - MMS - Mensajería bidireccional - Mensajería planificada - Modelos personalizables - Para el sector de los seguros - Personalización - Personalización de mensajes - Programación de campañas - Respuestas automáticas - SMS Marketing - Segmentación - Segmentación de clientes - Seguimiento de interacciones - Third-Party Integrations ## Integraciones (en total: 21) - Aircall - Clio - Google Ads - Google Docs - Google Drive - Help Scout - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Squarespace - Twilio … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Chat ## Categoría - [Software para envío de SMS](https://www.capterra.com.pa/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.com.pa/directory/30842/sms-marketing/software) - [Software de servicio al cliente](https://www.capterra.com.pa/directory/22/customer-service/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.com.pa/directory/31002/customer-communications-management/software) - [Herramientas de mobile marketing](https://www.capterra.com.pa/directory/31308/mobile-marketing/software) - [Soluciones de comunicación basadas en la nube](https://www.capterra.com.pa/directory/31362/cloud-communication-platform/software) ## Alternativas 1. [SlickText](https://www.capterra.com.pa/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [Text Request](https://www.capterra.com.pa/software/167015/text-request) — 4.6/5 (1193 reviews) 3. [Mailchimp](https://www.capterra.com.pa/software/110228/mailchimp) — 4.5/5 (17580 reviews) 4. [Twilio](https://www.capterra.com.pa/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 5. [EZ Texting](https://www.capterra.com.pa/software/145848/ez-texting) — 4.4/5 (245 reviews) ## Opiniones ### "All around excellent\!" — 5.0/5 > **Holly** | *19 de septiembre de 2018* | Productos cosméticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Before Heymarket, I was paying way more for something with less functionality and it wasn't user friendly. I love how easy Heymarket is to use - I love that it's an app so I can keep my business texts separate from my personal texts, yet it comes right to my cell phone. I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app\! Plus the Customer Service is excellent\! I always receive replies quickly and they are able to help troubleshoot any issues I'm having. Thank you\! > > **Puntos en contra**: I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed. But that doesn't happen often. > > Heymarket allows me to provide personalized customer service in a fraction of the time\! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less\! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service. ----- ### "HEY MARKET REVIEW" — 4.0/5 > **Usuario anónimo** | *16 de junio de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Generally, I appreciated that Heymarket made it very simple and easy for my team to communicate with customers. The benefit of shared inboxes is that everyone in my team was able to stay connected and we weren't getting in one another's way. I liked being able to create message templates and patronizable tools to help us respond quicker without sounding robotic. Additionally, integrating the system with our CRM was advantageous in tracking the communication between our customer and our team. Heymarket made it easier for us to work smarter not harder. > > **Puntos en contra**: What I didn't like about Heymarket was that some of the more advanced automation and integration features were included in the higher-tier plans, plus the message sync between platforms sometimes had lag, especially during high-volume times. In addition, the interface is generally intuitive but at times creating and customizing work flows, or templates felt limited unless you had technical knowledge. > > Heymarket enhanced my customer engagement through collaboration, avoiding duplicate replies. Custom bulk messaging improved client interaction. While some advanced features and pricing had limitations, it was reliable and time-saving overall. ----- ### "Great Product- High Price Tag" — 3.0/5 > **Kelsey** | *31 de agosto de 2018* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I LOVE HeyMarket\! It makes running my business very easy. The way that it tests individuals, makes batching messages easy. I’m able to do more in my personal life because I know that my campaigns are up and running and my customers are being contacted. I also love that I can answer on my computer. > > **Puntos en contra**: The software can be glitchy. It takes a while for the app to sinc with the server. I’ve also had many issues where it kept creating me a new number- who knows what that was. Other than the glitchy stuff, it’s really easy to use and navigate which is great\! (I will say however, there are more and more tools and apps of the same arena that are coming out at a lower price. I recommend HeyMarkey ALL the time, but the price always scares people away. Apps like Project Broadcast are leaving HeyMarket in the dust at 9.99/mo) > > HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it. ----- ### "Great for texting only" — 4.0/5 > **Meredith** | *26 de abril de 2025* | Veterinaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Heymarket ia good for just texting. You are aboe to schedule messages to clients in bulk or just a specific client. You can make templates to manually send out. > > **Puntos en contra**: It is only a texting service and does not integrate with our PMS. Also started censoring our medical terminology and.medication names. > > HM was the first texting app i have ever used. It was easy to use. For the price there are other options that do more. ----- ### "Reliable and efficient SMS platform\!" — 5.0/5 > **Usuario verificado** | *25 de febrero de 2025* | Estudios de mercado | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy-to-use interface with excellent team collaboration. > > **Puntos en contra**: Limited integrations compared to some competitors. > > Great business texting tool with strong automation. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/167436/heymarket?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/167436/heymarket) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados