Time Matters

Time Matters

3 / 5 21 reseñas

¿Quién utiliza este software?

Law firms and legal departments with 5-50 attorneys.

Valoración media

21 reseñas
  • 3 / 5
    En general
  • 3 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 4 / 5
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $1000/una vez
  • Versión gratuita
  • Implementación
    Instalado: Mac
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)

Datos del proveedor

  • LexisNexis
  • http://www.lexisnexis.com/business-of-law
  • Fundada en 1970

Información sobre este software

For Attorneys who need ultimate power and flexibility, Time Matters is tailor practice management software that helps you and your staff bill more, get more done, and take better care of your clients.

  • Access Controls
  • Archiving & Retention
  • Billing & Invoicing
  • Billing Management
  • Calendar Management
  • Case & Client History
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration
  • Communication Tracking
  • Completion Tracking
  • Conflict Management
  • Contact Management
  • Contract Management
  • Corporations
  • Court Management
  • Discovery Management
  • Docket Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Tagging
  • Email Management
  • Expense Tracking
  • Financial Management
  • Full Text Search
  • Government
  • HR Management
  • Law Firms
  • Library Management
  • Multi-Office
  • Records Management
  • Reminders
  • Rules-Based Scheduling
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Time Tracking
  • Trust Accounting
  • Version Control

Últimas reseñas disponibles sobre Time Matters

Traducción realizada automáticamente. Mostrar la reseña original

We have used this software since 2000. Extremely customizable. Could not practice law without it.

En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
2 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Comentarios: Please see my review. This program is at the heart of our practice. We have a significant investment of time and resources in this program and to replace the customization and document creation would cost plus a significant amount of time and energy.
If I were starting out new and picking a case management program for a plaintiffs personal injury practice I would probably pick a different case management program such as Houdini or Needles. However, whatever program I picked would have to allow me to have the program and my data reside on my own server. Online only data would be a deal breaker.

Puntos a favor: Program is better than negative reviews. We are plaintiffs P. I. firm with 8 users. All events, documents, notes, e-mails & contacts can be related to individual cases &/or each other. Since we have had this software since 2000 (Ver. 3) we have been able to customize the Time Matters entry forms for different cases, contacts & events which allows for customized document creation from each form. When event is entered it can create the appointment letter/e-mail to the client or participant, or the Notice of Deposition & subpoena, or the tickler for deadlines related to the event, etc. From the case screen we create all letters and pleadings for the case with the case particulars inserted into the documents. When documents are created they also can create "To-Dos" &/or "Mail" forms to track responses. All documents in a case or contact can be associated with & accessed from the program. All actions &/or contacts with anyone involved in the case can be tracked in the "Notes" forms which are tied to each case & contact. We are currently running Version 13 (even though we pay yearly support fee (AMP) which allows upgrading to the newest version at will). We use about 1/2 of the program features. We do not use the e-mail client or the billing features. The yearly support fee is less than we would have to pay if we went with cloud based solutions. We have called support less than 10 times In the 17 years we have used this program. Use a consultant when 1st installing program.

Puntos en contra: Steep learning curve for most. Once mastered not a problem. Need to use Consultant (C.I.C.) when 1st implementing and installing software, this will save you money down the road. TM Messenger does not work as documented and must be manually started on workstations. We do not use for telephone messaging as it is too cumbersome. Use program called Phoneslips instead. Only 1 attorney needs timekeeping and billing, she has stayed with Timeslips which predated Time Matters use. We do not use Billing Matters. Most of the web based complaints over the year have been about the e-mail client which comes with the program and Outlook integration. We do not use for e-mail, so we have not had these problems. For mobility use with mobile telephones need a hosted exchange server. When working remotely need to use a remote desktop program such as Log-me-in or Windows RDP and remote in to workstation. We have found that when we are having problems with Time Matters on a workstation, we need to exit all software and turn workstation off and let it sit for several minutes. Upon restart of the workstation the problem is usually gone. Do not upgrade to new version of Time Matteers until new version has been out for 6 mos. We will soon be upgrading to Version 16.3, as it now appears stable.

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User since 1998; the merge processing features are the best out there, true relational database

En general
3 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Puntos a favor: As a long time computer user with 10 gig of forms and a general rural practice that covers most areas of law for small firms, the merge into templates is foundational to our practice. The calendar, separate matter and contact database with many to many relationships makes it possible to relate and connect important things. Customization of field names, visual record forms is superb. As a solo, we have huge contact database that allows for searches and organization. The sort select tabs allow you to organize by practice area. While having pre set codes and categories, you have the freedom to tailor the system to work the way you want.
The customer support is beyond incredible, and they will take the time to get it right with you -- even escalating to a 2d level engineer if needed.
The ability to go contact by contact, matter by matter, and then inside find the related data is huge. It also has a teaching and training history and materials that stand far above competitors. I have looked at other programs and find them to be "newbies" without the depth and sophistication of TM, that we rely on. I cannot forsee a transition out of TM to any other program that would work as well as it does TM has become my primary resource of my personal and business life, capturing and storing information that is accessible.

Puntos en contra: There is a learning curve. The sql database and search is slow compared to google. The integration with outlook will crash sometimes, requiring exiting both programs. We also have intermittent document merge crashes in Word Perfect that fix themselves after exiting both programs. Sometimes the conflict search is a bit slow.
These are minor compared to everything else that works well.