¿Qué es CXONCLOUD?
CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:
- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING
All of the above in just simple clicks.
¿Quién usa CXONCLOUD?
Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify
¿Dónde se puede implementar CXONCLOUD?
Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Unloc
- Fundada en 2009
Idiomas
inglés
precios de CXONCLOUD
Precio inicial:
- Sí, ofrece una prueba gratuita
- Sin versión gratuita
CXONCLOUD no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de CXONCLOUD está disponible a partir de GBP 49.00/año.
Sobre el proveedor
- Unloc
- Fundada en 2009
Idiomas
inglés
Imágenes y vídeos de CXONCLOUD
Comparar el precio de CXONCLOUD con productos similares
Funciones de CXONCLOUD
Alternativas a CXONCLOUD
Novus Loyalty
Opinones de CXONCLOUD
Evaluación media
Opiniones por tamaño de empresa (empleados)
- <50
- 51-200
- 201-1,000
- >1,001
Encontrar opiniones por puntuación
Padma G.
A boon for solo entrepreneurs
Comentarios: As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.
Puntos a favor:
- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.
Contras:
None actually. It just fits perfectly for my business.
Sangeetha A.
Cx on cloud
Puntos a favor:
It's ease of use. The fact that you cab reach out to your entire database in one click.
Contras:
Sometimes the updates require a better data connection
Ganga S.
Ideal for service providers
Comentarios: Tracking customers and sending announcements to all parties involved without hm
Puntos a favor:
Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review
Contras:
Most customers ignore the feedback emails or fail to check for prolonged periods..
