--- description: ¿Qué piensan los usuarios de Greenlight CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Greenlight CRM gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Greenlight CRM - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Greenlight CRM](/software/152888/greenlight-crm) # Greenlight CRM Canonical: https://www.capterra.com.pa/software/152888/greenlight-crm Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/152888/greenlight-crm?page=2) > Greenlight CRM resuelve todos los requisitos de tecnología de tu centro de atención telefónica en una solución alojada fácil de usar y con licencias mensuales flexibles. > > Veredicto: 18 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Greenlight CRM? Greenlight CRM es adecuado para implementaciones desde un único usuario hasta cientos de puestos de agentes en docenas de campañas y se ha implementado en todo tipo de sectores empresariales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 18 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Greenlight Innovation - **Ubicación**: Dundee, RU - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: GBP 99.00 - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - CRM - Creación de informes de llamadas - Creación de informes/análisis - Desvío de llamadas - Enrutamiento de llamadas - Gestión de campañas - Gestión de colas de espera - Gestión de contactos - Gestión de listas - Grabación de llamadas - Grabación de texto de llamada - IVR - Marcador predictivo - Registro de llamadas - Seguimiento de interacciones - Supervisión de llamadas ## Integraciones (en total: 11) - AquariumClaims - DealTrack - FLG - HubSpot CRM - Lead Forensics - Mailchimp - Signable - SmartDebit Pulse - Zapier - i-Underwrite - omniSign ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para call center](https://www.capterra.com.pa/directory/30007/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.capterra.com.pa/directory/30007/call-center/software) - [Software de marcador predictivo](https://www.capterra.com.pa/directory/30597/predictive-dialer/software) ## Alternativas 1. [DialedIn CCaaS](https://www.capterra.com.pa/software/29589/callcenternow) — 4.8/5 (314 reviews) 2. [Convoso](https://www.capterra.com.pa/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [Readymode](https://www.capterra.com.pa/software/136728/readymode) — 4.6/5 (136 reviews) 4. [Dialpad](https://www.capterra.com.pa/software/190976/dialpad-sell) — 4.2/5 (562 reviews) 5. [Aircall](https://www.capterra.com.pa/software/144486/aircall) — 4.2/5 (458 reviews) ## Opiniones ### "Greenlight - Our "Go To" CRM Provider" — 5.0/5 > **Gary** | *30 de noviembre de 2018* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software itself is easy to setup, easy to deploy and intuitive to use. The system is well designed and has flexibility to accommodate user requirements. Reporting and analysis functionality is versatile and can be tailored to individual needs. All-in-all, a powerful platform to support business management and development. > > **Puntos en contra**: Not Applicable.... to date, we haven't found any weaknesses of the platform\! > > I can't praise Greenlight CRM highly enough. Working with them has been completely hassle-free\! We have worked with a number of CRM and Dialler companies in the past and have had a number of bad experiences - Greenlight are the exception to that trend\! The Greenlight team have accommodated every request we have made quickly, efficiently and without challenge - their account management and support has been faultless and they're system has been quickly adopted with ease within our business. I would happily recommend them to any company requiring an enterprise class CRM platform. ----- ### "I'd never use any other CRM/dialler solution" — 5.0/5 > **Richard** | *15 de diciembre de 2021* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Its does everything we need in one system > > **Puntos en contra**: To be honest...nothing\! It's never let me down and the support team are always on hand to make changes as and when I need them > > Amazing\! I've removed other dialler \& CRM systems and implemented the Greenlight solution at 4 call centres I've run. I would never use another provider. ----- ### "Greenlight" — 4.0/5 > **Darren** | *14 de julio de 2016* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to use > > **Puntos en contra**: lack on management control over functionality > > The system is good but needs some development work, on the up side the lack of features makes it very easy to use although you will need to ask support to make every change you need, luckily they are pretty good at that side of things and do deal with most of the support tickets I have quickly and efficiently. ----- ### "Will never change dialler provider and recommend Greenlight to anyone that asks me" — 5.0/5 > **Ohiunkunofan** | *14 de septiembre de 2016* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how easy it is to use and that any functions that are really bespoke can be added. They've always looked after me. Even when I'm late on payments which sometimes happens with business they've always allowed me time and the level of customer service has never dropped. I would never change provider and owe them an awful lot as I've had campaigns I simply couldn't have done either due to the time frame it would take to set up things I need on the dialler to make the campaign work or the length of time it would take to have to explain and get it added if that was possible. I think the main difference is that they understand all their systems and can make changes extremely quickly because everything was designed and built by them. > > I've been using Greenlight since 2013. I have to say that they are the best dialler provider I've ever used. There has been nothing I've asked to be added in terms of functionality that has been too big a task. We have done numerous campaigns and each campaign has different things that the dialler needs to be able to do to make the campaign run smothly for me and my partners. I can call Greenlight, explain the campaign and what I need to be system to be able to do and they make it happen. I can't say anything negative about the company or staff and unfortunately I can't say that about many other dialler providers I've used or tested. It feels like they work for my organisation to the point I don't have a dialler guy in house. Anything I need I just call or email and they sort. ----- ### "Your Brand Cover" — 5.0/5 > **Nick** | *18 de octubre de 2023* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The Greenlight team....legends. They work so hard and are excellent at their jobs > > **Puntos en contra**: i would like an option to pay for development (changes) to our system so we could get them done quicker. We understand we are not your only customer and feel bad to keep asking for changes when the guys work so hard, so to be charged to get extra work done would be nice. > > excellent ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/152888/greenlight-crm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/152888/greenlight-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Datos estructurados