---
description: ¿Qué piensan los usuarios de Missive? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Missive gracias a Capterra Panamá.
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title: Missive - Opiniones, precios y características - Capterra Panamá 2026
---

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# Missive

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> Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
> 
> Veredicto: 162 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Missive?

Empresas startup, agencias, empresas de consultoría

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 162 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Missive
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: USD 14.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Detalles de precios**: - Gratis&#10;- 14 $/mes&#10;- 18 $/mes&#10;- 26 $/mes&#10;&#10;Detalles: https://missiveapp.com/pricing
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- @menciones
- Acceso móvil
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Arrastrar y soltar
- Automatización de procesos empresariales
- Autoresponders
- Bandejas de entrada compartidas
- Base de datos de clientes
- Base de datos de empleados
- CRM
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat y mensajería
- Colaboración entre varios usuarios
- Comentarios/notas
- Comunicación multicanal
- Configuración de flujos de trabajo
- Contratación de personal
- Controles o permisos de acceso
- Creación de informes/análisis
- Feed de actividad y noticias
- Fotos de empleados
- Gestión de SLA (Service Level Agreement)
- Gestión de bandeja de entrada
- Gestión de calendarios
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de firmas
- Gestión de la base de conocimiento
- Gestión de la comunicación
- Gestión de modelos
- Gestión de reuniones
- Gestión de tareas
- Herramientas de colaboración
- Historial de cliente
- Historial de transcripciones/chat
- Macros y modelos de respuestas
- Panel de actividades
- Participación del cliente
- Seguimiento de actividades
- Seguimiento de interacciones
- Seguimiento de problemas
- Seguimiento/Análisis de uso
- Uso compartido de archivos
- Videoconferencia

… y 4 características más

## Integraciones (en total: 20)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Google Drive
- HubSpot CRM
- Make
- Pipedrive
- Retool

… y 5 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Chat

## Categoría

- [Herramientas de colaboración](https://www.capterra.com.pa/directory/15/collaboration/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.com.pa/directory/15/collaboration/software)
- [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software)
- [Software de help desk](https://www.capterra.com.pa/directory/30008/help-desk/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.com.pa/directory/31002/customer-communications-management/software)
- [Software de chat en directo](https://www.capterra.com.pa/directory/30797/live-chat/software)

## Alternativas

1. [Google Workspace](https://www.capterra.com.pa/software/168389/google-workspace) — 4.7/5 (17532 reviews)
2. [Microsoft 365](https://www.capterra.com.pa/software/58688/microsoft-365) — 4.6/5 (14057 reviews)
3. [Front](https://www.capterra.com.pa/software/132901/front) — 4.5/5 (286 reviews)
4. [Hiver](https://www.capterra.com.pa/software/142975/hiver) — 4.7/5 (147 reviews)
5. [LiveAgent](https://www.capterra.com.pa/software/102188/liveagent) — 4.7/5 (1758 reviews)

## Opiniones

### "Streamlined our chaotic inbox situation" — 5.0/5

> **PRABHA** | *23 de marzo de 2026* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth.
> 
> **Puntos en contra**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially.
> 
> Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice.

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### "The inbox fix I didn't know I needed" — 5.0/5

> **James** | *10 de abril de 2026* | Animación | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Consolidates multiple Gmail accounts into one clean interface, works entirely in the browser, and the mobile app is genuinely good. Customer support is responsive and helpful.
> 
> **Puntos en contra**: Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client. Not a complaint really, just an adjustment.
> 
> Missive quietly became one of my most-used tools. I run multiple businesses with separate inboxes and it brought everything into one place without fuss. Efficient, well-designed, and it just works.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Usuario anónimo** | *19 de noviembre de 2024* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Puntos en contra**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5

> **Max** | *13 de enero de 2026* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. &#10;&#10;Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. &#10;&#10;I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. &#10;&#10;Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions.
> 
> **Puntos en contra**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms.
> 
> To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams.

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### "transformed how we handle client billing inquiries" — 5.0/5

> **Jai Prakash** | *3 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The comment feature lets me ask our senior accountant questions privately before&#10;responding to clients, which has saved me from giving incorrect information more&#10;than once. Templates for common billing scenarios (payment confirmations, late fee&#10;explanations, payment plan
> 
> **Puntos en contra**: The attachment preview sometimes struggles with certain PDF formats, so I&#10;occasionally need to download files to view them properly.
> 
> We implemented Missive about seven months ago and it's made our billing&#10;operations noticeably smoother. Before, client billing emails were scattered across&#10;individual inboxes and we'd sometimes send contradictory information about the&#10;same invoice. Now everyone sees the same information and our responses are&#10;consistent.

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