--- description: ¿Qué piensan los usuarios de Parrot Cloud Call Center? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Parrot Cloud Call Center gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parrot Cloud Call Center - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Parrot Cloud Call Center](/software/150341/parrot-cloud-call-center) # Parrot Cloud Call Center Canonical: https://www.capterra.com.pa/software/150341/parrot-cloud-call-center Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/150341/parrot-cloud-call-center?page=2) > Un software de centro de atención telefónica en la nube atractivo y moderno con marcación predictiva ilimitada, llamadas combinadas y panel en vivo para la creación de informes. > > Veredicto: 22 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Parrot Cloud Call Center? El mercado objetivo de Parrot son pymes, centros de atención telefónica o grandes corporaciones que buscan un marcador predictivo basado en la nube y un centro de contacto entrante rentable, depurado y potente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 22 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Electronic Voice Services - **Ubicación**: Addison, EE. UU. - **Constitución**: 1993 ## Contexto comercial - **Precio inicial**: USD 129.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - CRM - Gestión de colas de espera - Grabación de llamadas - Grabación de texto de llamada - IVR - Panel de comunicaciones - Registro de llamadas ## Categoría - [Software para call center](https://www.capterra.com.pa/directory/30007/call-center/software) ## Alternativas 1. [Ringover](https://www.capterra.com.pa/software/169627/ringover) — 4.7/5 (858 reviews) 2. [DialedIn CCaaS](https://www.capterra.com.pa/software/29589/callcenternow) — 4.8/5 (314 reviews) 3. [Convoso](https://www.capterra.com.pa/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [Readymode](https://www.capterra.com.pa/software/136728/readymode) — 4.6/5 (136 reviews) 5. [Dialpad](https://www.capterra.com.pa/software/190976/dialpad-sell) — 4.2/5 (562 reviews) ## Opiniones ### "A real time monitoring" — 5.0/5 > **Usuario verificado** | *12 de enero de 2019* | Seguridad e investigaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This no typical call center facility that can do inbound and outbound calls, this is best for starters that wanted to maximize and the same time expand their labor force. Not only that, data analysis is readily available in a given period of time. It is also easy to use and easy to navigate. > > **Puntos en contra**: The tool itself uses the whole page of the browser unlike other related software it can be used as an extension to the browser that sometimes it makes hard to navigate. > > This is a good tool for companies that has call centers, you can fully maximize your labor force and the same time watch them closely in just few clicks away. Also data gathering are accurate. ----- ### "I have had a great experience with Parrot Dialer & Support and It is the BEST\!" — 5.0/5 > **Jeff** | *3 de mayo de 2017* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The reports and the ease at which callers are able to get from call to call. I enjoy being able to leave voice messages with such ease. Because of this I have recommended the Parrot Predictive Dialer to several people in the same field. > > **Puntos en contra**: I would like for he callers screen to be more customizable. Example: I would like for my clients "pay history" to appear in a "field" on the screen along side their names, addresses and other info. Even it had to be on another "page" like the "script is. If while speaking to the "lead" I could simply "scroll down" or "click" to another page and see each campaign they have donated to. They would see the CAMPAIGN NAME - THE DATE THEY WERE SOLD - AND THE $DOLLAR AMOUNT THEY PAID. When we are "tested" and asked, this helps in confirming our legitimacy which translates into more donation dollars. > > More calls, more sales, more collections, more money\! ----- ### "somewhat pleased" — 3.0/5 > **Harold** | *21 de septiembre de 2016* | Telecomunicaciones | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: willingness to do whatever it takes to get what we need > > **Puntos en contra**: IT support is poor on Parrott compared to the support we get on Koala. > > I like the product I just have had issues with IT/Support for Parrott. The Parrott team try's their best to give my company what we need so I give an A for effort but the It team is poor on delivery. ----- ### "Seriously the best solution for increased call volume goals\!" — 5.0/5 > **Angela** | *21 de abril de 2017* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's very user friendly, fully customizable to fit the needs of our company, and priced right. > > **Puntos en contra**: The only con that I can think of is that the reps aren't able to see how many calls are left in a dialing campaign which makes them log in and try to call before they know if the list has calls, or if the list is empty. It would be nice if they could see that calls were available so they didn't waste their time logging in to a campaign to find that there are no calls to be made. > > This system is by far the best for anyone looking to increase call volume. The system is user friendly, and it offers flexibility that would accommodate any size call center; from just a few reps up to hundreds. I've used other dialers, and this is one we will be sticking with. The price is affordable, and they company's customer support if phenomenal. ----- ### "Parrot is the best out there\!" — 5.0/5 > **Jacob** | *1 de diciembre de 2016* | Contabilidad > > **Puntos a favor**: integration. user friendly, reliable > > **Puntos en contra**: missing auto email drip campaign > > Very happy with their service. the staff is always helpful and there to assist. the dialer is very reliable and easy to use. its also easy to work your way around. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/150341/parrot-cloud-call-center?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/150341/parrot-cloud-call-center) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados