--- description: ¿Qué piensan los usuarios de ServiceTitan? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceTitan gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de climatización](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.com.pa/software/150053/servicetitan Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/150053/servicetitan?page=2) > Con la confianza de más de 100 000 contratistas, ServiceTitan es un software ampliamente utilizado para empresas de servicios y reemplazos residenciales. > > Veredicto: 335 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ServiceTitan? Empresas de climatización, fontanería, electricidad, puertas de garaje y limpieza de chimeneas residenciales que buscan aumentar sus ingresos, optimizar su negocio, potenciar a su equipo y deleitar a sus clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 335 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServiceTitan - **Ubicación**: Glendale, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Almacenamiento de documentos - Aplicación móvil - Base de datos de contactos - Base de datos de costes - Budget Tracking - CRM - Citas recurrentes - Creación de informes y estadísticas - Creación de informes/análisis - Estimación de costes - Estudio de materiales - Facturación de proyectos - Firma electrónica - For Carpet Cleaners - GPS - Gestión de calendarios - Gestión de clientes - Gestión de documentos - Gestión de facturas - Gestión de incidentes - Gestión de inspecciones - Gestión de inventarios - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de pedidos de trabajo - Gestión de proyectos - Gestión de riesgos - Gestión de tareas - Gestión de técnicos - Gestión del pipeline de ventas - Historial de servicios - Informes de avance - Mantenimiento preventivo - Mensajería SMS - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Presupuestos y estimaciones - Presupuestos/previsiones - Programación - Programación a tiempo real - Programación del mantenimiento - Real-Time Updates - Reserva en línea - Seguimiento de clientes - Seguimiento de equipos - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Sistema de calendarios o recordatorios - Third-Party Integrations … y 34 características más ## Integraciones (en total: 15) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de climatización](https://www.capterra.com.pa/directory/30107/hvac/software) ## Categorías relacionadas - [Software de climatización](https://www.capterra.com.pa/directory/30107/hvac/software) - [Software de gestión de los Servicios de Campo](https://www.capterra.com.pa/directory/10009/field-service-management/software) - [Herramientas de planificación](https://www.capterra.com.pa/directory/30087/scheduling/software) - [Software para compañías de fontanería](https://www.capterra.com.pa/directory/30673/plumbing/software) - [Programas para electricistas](https://www.capterra.com.pa/directory/31006/electrical-contractor/software) ## Alternativas 1. [FieldPulse](https://www.capterra.com.pa/software/153475/fieldpulse) — 4.6/5 (466 reviews) 2. [Jobber](https://www.capterra.com.pa/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Service Fusion](https://www.capterra.com.pa/software/135788/service-fusion) — 4.3/5 (308 reviews) 4. [Housecall Pro](https://www.capterra.com.pa/software/140363/housecall-pro) — 4.7/5 (2742 reviews) 5. [ServiceBox](https://www.capterra.com.pa/software/136363/servicebox) — 4.3/5 (168 reviews) ## Opiniones ### "ST- Honest review" — 5.0/5 > **Logan** | *1 de octubre de 2025* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Puntos en contra**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "I would highly recommend Service Titan" — 5.0/5 > **Heather** | *5 de marzo de 2026* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The customer service particularly that of \[sensitive content hidden\]- We have had several CSM, but \[sensitive content hidden\] is by far the best of the best. She is there when you need her and continues to support Lakeside thru their journey\! > > **Puntos en contra**: The response time on technical issues, I understand that we are not the only business needing assistance but there are times when errors or issues come up that must be corrected on the back side of things, and the delay in this sometimes outs us at a standstill. > > My overall experience has been good; they have some great people that work at Service Titan, I have been fortunate to work with several of them\! ----- ### "Good experience with ServiceTitan as a product, great experience with our CSM, \[sensitive content hidden\]s\!" — 5.0/5 > **Libby** | *18 de mayo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My CSM \[sensitive content hidden\] for sure\! He is super knowledgeable without being pushy, and if he doesn't know the answer to a question, he will find an answer\! He is by far the best CSM that has had our account since we've been with ServiceTitan. > > **Puntos en contra**: Lots of updates that can leave our small crew behind sometimes. Totally understand ST is trying to constantly improve, but sometimes it catches our guys in the field off guard. > > Good experience with ServiceTitan as a product, great experience with our CSM, \[sensitive content hidden\]\! Minimal issues so far with updates, pesky Pro product contracts at times. ----- ### "Not worth the money and headaches" — 2.0/5 > **Edward** | *10 de marzo de 2026* | Construcción | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist. I appreciate the concept of what the software could achieve, but unfortunately, it’s not there yet. > > **Puntos en contra**: ServiceTitan has numerous bugs and system flaws, making it making it not worth five times the cost of Housecall Pro. We traded some headaches for more complex issues. The support team struggles with minimally complex tasks, often requiring me to troubleshoot and explain the underlying problems. The support team needs untouched system errors, so these issues persist. I can’t wait a week or more for my team to use the system effectively. I’m still facing challenges with records imported from Housecall Pro. The data team leaders contacted me, but I haven’t had the time to review nearly 800 job and invoice records due to other time-consuming errors. I spent 4 months working with your team to implement a simple Clock I/O for technicians, but it proved impossible, so we reverted to flexible timekeeping, which isn’t suitable for many tradespeople. I also dislike how you made simple tasks overly complicated even for a super admin. In the age of remote work, it’s essential to design your system in a way that allows users to set their preferred time zone, similar to any other system. This approach eliminates the necessity of forcing users to set their devices to the time zone of their work location, instead of their actual living location or the need to purchase a new device. > > My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications. However, I must say that working with some of your team members, including \[sensitive content hidden\] was a pleasure. ----- ### "Best Decision We Made\!" — 5.0/5 > **Lucianna** | *23 de marzo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As a call center manager, I’ve had the opportunity to work with ServiceTitan for 8 months now, and I can confidently say it has transformed our operations. User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively. Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time. This data helps in making informed decisions to enhance our service. (You can even generate your own reports) Customer Support: The support from our customer success manager has been fantastic. She's always available to assist with any issues and offer valuable training resources. > > **Puntos en contra**: Learning Curve for New Users: While the platform is generally user-friendly, new team members may require some time to fully understand all features. The system is very extensive. But once you're acclimated, the possibilities are endless. > > ServiceTitan has been a gamechanger for our call center operations. It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line. I highly recommend ServiceTitan to any company looking to enhance their service management capabilities. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/150053/servicetitan?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/150053/servicetitan) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados