--- description: ¿Qué piensan los usuarios de Smart Service? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Smart Service gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smart Service - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para control de plagas](/directory/30592/pest-control/software) > [Smart Service](/software/149343/smart-service) # Smart Service Canonical: https://www.capterra.com.pa/software/149343/smart-service Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/149343/smart-service?page=2) > Agrega programación, distribución, gestión de clientes y más a QuickBooks con Smart Service, uno de los mejores software para trabajos de servicio externo. > > Veredicto: 269 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Smart Service? Smart Service es una de las mejores soluciones de software para cualquier empresa de servicios externos, sin importar el tamaño. Desde las ventas hasta el servicio, este programa se asocia con QuickBooks para facilitar la programación y la facturación. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 269 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: My Service Depot - **Ubicación**: Lewis Center, EE. UU. - **Constitución**: 1992 ## Contexto comercial - **Precio inicial**: USD 1.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Antigua y Barbuda, Bahamas, Barbados, Canadá, Estados Unidos, Jamaica, San Cristóbal y Nieves, San Vicente y las Granadinas, Santa Lucía, Trinidad y Tobago ## Funciones - Acceso móvil - Alertas y notificaciones - Almacenamiento de documentos - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Cobro de pagos en el terreno - Costes de trabajo - Creación de informes y estadísticas - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de calendarios - Gestión de clientes - Gestión de contratos o licencias - Gestión de documentos - Gestión de equipos - Gestión de expediciones - Gestión de facturas - Gestión de flota - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de reservas - Gestión de trabajos - Gestión de técnicos - Historial de cliente - Historial de servicios - Integración de QuickBooks - Mantenimiento preventivo - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Portal de autoservicio - Presupuestos y estimaciones - Procesamiento de pagos - Programación - Programación a tiempo real - Programación de trabajos - Programación del mantenimiento - Real-Time Updates - Recordatorios - Reserva en línea - Seguimiento de actividad de plagas - Seguimiento de equipos - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Sincronización de calendario - Third-Party Integrations ## Integraciones (en total: 7) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para control de plagas](https://www.capterra.com.pa/directory/30592/pest-control/software) ## Categorías relacionadas - [Software para control de plagas](https://www.capterra.com.pa/directory/30592/pest-control/software) - [Software de gestión de los Servicios de Campo](https://www.capterra.com.pa/directory/10009/field-service-management/software) - [Software de asignación de personal](https://www.capterra.com.pa/directory/30059/service-dispatch/software) - [Software de climatización](https://www.capterra.com.pa/directory/30107/hvac/software) - [Software para compañías de fontanería](https://www.capterra.com.pa/directory/30673/plumbing/software) ## Alternativas 1. [Connecteam](https://www.capterra.com.pa/software/153140/connecteam) — 4.6/5 (5092 reviews) 2. [Jobber](https://www.capterra.com.pa/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.pa/software/153475/fieldpulse) — 4.6/5 (417 reviews) 4. [ServiceTitan](https://www.capterra.com.pa/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.capterra.com.pa/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Opiniones ### "I really like Smart Service" — 5.0/5 > **Kendall** | *20 de diciembre de 2017* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We switched to Smart Service and the iFleet app a little over a year ago. It has revolutionized our time tracking, job costing, and billing processes. > > **Puntos en contra**: The software has a learning curve due to the massive functionality that is built in. It took a bit to figure it all out. > > Our time tracking and billing processes were streamlined immensely over our previous methods. Also having the ability to provide job documentation to field workers through the app is very nice. ----- ### "Smart Service" — 4.0/5 > **Usuario verificado** | *12 de diciembre de 2019* | Construcción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It is fairly user friendly. I do like the posting and dispatch screens. Easy to read, easy to post. The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect. > > **Puntos en contra**: It took me longer to get the hang of this software than most softwares I have used. The reporting is not the best. Reporting is difficult to get what we want. It either has too much information or too little. I would like to see the ease of changing accouting information alot harder. It is too easy for the field techs to change. > > It has been a good experience. It handles well with Quickbooks. We are switching to a better software after being on this for 5 years. ----- ### "Scheduling Guru" — 3.0/5 > **Deb** | *21 de septiembre de 2016* | Servicios para el consumidor | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. If a person takes the time to learn it the scheduler can be your new best friend. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever. I love that too. It is very handy. > > **Puntos en contra**: Since Smart Service makes a new, unique job in Quick Books every single time you make a job, it makes more sense to have QB in single user mode all the time so a job can be deleted if necessary but my employer uses QB in his office to do his bids and the invoicing so it can be a pain in the neck. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person (indicates who is doing the job) it automatically spits out one for the office that I don't need, one for the job, and one for the human. Once a person's name is entered as a customer there is no way to change it. It is wrong forever. Once it is used in QB it can only be made inactive not deleted. It might be a Quick Books interface problem which is not really Smart Service's problem but if Quick Books runs into a problem and has to close (but they always apologize for the inconvenience ;) ) then I have to close Smart Service, re open QB, start Smart Service, wait for it to go through it's acrobatics (gathering data) before I can use it. > > My employer was quite hopeful that Smart Service would be the answer to our scheduling \& invoicing headaches as he invested a great deal of money into the software, the iPads, man hours, time away from our regular business days to learn the system, etc. The idea of the system is really good. The implementation in daily business is not so good as it takes real dedication and compliance on everyone's part. He had to rework the inventory on Quick Books so items would be easier for the field guys to find, invent ways to charge mileage as we live in a rural area and Wyoming is huge, rework the labor hours so the men knew how to charge a customer in the field. With all the work we both put into it, the extra training I requested from My Service Depot, you would think that it would run smoothly. Smart Service is only as good as the people's efforts entering the data from a job. If they forget something it can cost the company a lot of money. Since we started Smart Service we have returned to paper as it can be tracked. Having a paper trail is very useful. My employer has returned to invoicing duties as he will know if the men forgot something on the invoice and won't have to eat the cost any more. ----- ### "takes time to get used to but very functional" — 4.0/5 > **Usuario verificado** | *12 de marzo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: That it integrates with quick books; is a good reoccurring database of our client with reoccurring work on semi and annual basis. no need for a separate data base anymore. When use with iFleet all work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired; although some customers complained the guy was still in the parking lot when they got the invoice; LOL the tech also has the ability to make estimates and email to the client right on the spot with our custom made form. Has reduced our paper consumption by 80% in the first year. > > **Puntos en contra**: Sometimes there is a long lapse between windows; generally it is several seconds but at time it can be 15 to 20 seconds. Having to update the customer list almost everyday; it tedious and with over 10K clients can take a long time. > > Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :) ----- ### "Workforce management made that easy\!" — 5.0/5 > **Usuario verificado** | *5 de abril de 2019* | Seguridad e investigaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like about the software is that aside from the fact that this is a scheduler, employees are being notified of the schedule/task update real time. Useful to us that is starting to expand our company that majority of our employees are in the field and no time to get back to the office for schedule check. Another awesome feature of this software is that after the schedule or task is complete management is notified back for the job well done. > > **Puntos en contra**: In my experience I can't see any problem, probably the interface make it a little bit alive. > > Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/149343/smart-service?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/149343/smart-service) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados