--- description: ¿Qué piensan los usuarios de IDEXX Neo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de IDEXX Neo gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDEXX Neo - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para veterinarias](/directory/30617/veterinary/software) > [IDEXX Neo](/software/145988/idexx-neo) # IDEXX Neo Canonical: https://www.capterra.com.pa/software/145988/idexx-neo Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/145988/idexx-neo?page=2) > IDEXX Neo es increíblemente simple y está completamente listo para usar. Es el PIMS asequible y basado en la nube que cualquiera puede usar. > > Veredicto: 117 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa IDEXX Neo? Pequeños veterinarios, clínicas móviles y refugios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 117 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: IDEXX - **Constitución**: 1983 ## Contexto comercial - **Precio inicial**: USD 290.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Almacenamiento de documentos - Asistencia de codificación - Confirmations/Reminders - Creación de diagramas - Creación de informes y estadísticas - Facturación - Gestión de calendarios - Gestión de clientes - Gestión de expedientes de pacientes - Gestión de inventarios - Gestión de la comunicación - Procesamiento de pagos - Programación de citas - Recordatorios - Sistemas de apoyo en la toma de decisiones - Third-Party Integrations - Varias ubicaciones ## Integraciones (en total: 4) - CardConnect - Deputy - SmartFlow - Vetstoria ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para veterinarias](https://www.capterra.com.pa/directory/30617/veterinary/software) ## Categorías relacionadas - [Software para veterinarias](https://www.capterra.com.pa/directory/30617/veterinary/software) - [Software de historia clínica electrónica](https://www.capterra.com.pa/directory/20028/electronic-medical-records/software) - [Software para programación de citas médicas](https://www.capterra.com.pa/directory/30027/medical-scheduling/software) ## Alternativas 1. [DaySmart Vet](https://www.capterra.com.pa/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Covetrus Pulse](https://www.capterra.com.pa/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 3. [ezyVet](https://www.capterra.com.pa/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 4. [Clinicea](https://www.capterra.com.pa/software/131430/clinicea) — 4.9/5 (13 reviews) 5. [Acuity Scheduling](https://www.capterra.com.pa/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) ## Opiniones ### "Great choice for an affordable price." — 5.0/5 > **Dave** | *17 de enero de 2019* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond. > > **Puntos en contra**: I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now. > > Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows. ----- ### "It is constantly improving" — 4.0/5 > **Jessica** | *5 de mayo de 2020* | Veterinaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: -Easy to transfer and set up, Idexx did most of the work for us -Great Service -Bundled with our other Idexx services -Great for remote logins -New Improvements, and updates constantly -Cloud printing -Customizable to your needs > > **Puntos en contra**: -Not ready for hand held devices yet -Reports take some time to get use to -Not an easy way to track, Billed vs Payments -No quick way to itemized invoices when doing statments ----- ### "Needs work" — 3.0/5 > **Jennifer** | *15 de noviembre de 2021* | Veterinaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The cloud based software is user friendly and convenient. Buttons are easily found, and software has a very up to date appearance. Integrates well with Smartflow and Vet Cove. Easy to update inventory. Integrated credit card processing at reasonable rates. Can easily e-mail consultations, receipts and forms to owners. > > **Puntos en contra**: Every part of the accounting needs work. It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are actually paid. Financial tab is confusing as invoices are automatically generated for prepayments and not just a receipt. Records can not be e-mailed directly to veterinarians, and third party access does not allow them to access Smartflow sheets. Can have glitches > > While I am happy there have been improvements, I feel like we were misled about the capabilities of Neo and real concerns have been brushed off. Accounting has been a nightmare, and we spend a lot of time having to print and fax or individually download several parts of a record to e-mail to regular veterinarians which defeats the point of being paper light, nor is it a time savings. ----- ### "Neo Software" — 4.0/5 > **Ashlee** | *22 de julio de 2021* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Neo is very user friendly, easy to set up and the support is awesome. > > **Puntos en contra**: We wish it integrated with Covetrus. We are a mobile clinic and don't carry a lot of product on board. Our clients primarily order through our online pharmacy. It would be nice to have their purchase history show up in their record in Neo. > > We are small one doctor practice and the previous software we were using had a lot of features that we just weren't using and it was expensive. Neo has everything we need and it's very user friendly. ----- ### "Neo Experience" — 5.0/5 > **Tracie** | *26 de octubre de 2020* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic. We also signed up for WebPacs so our imaging would be integrated. The PMS is very user friendly. > > **Puntos en contra**: We would love to see a minimum dispense fee comparable Cornerstone's minimum dispense fee functionality. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/145988/idexx-neo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/145988/idexx-neo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados