---
description: ¿Qué piensan los usuarios de Mews? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mews gracias a Capterra Panamá.
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title: Mews - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander)

# Mews

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> Una plataforma en la nube con una gran visión de futuro para hoteles que desean innovar las experiencias de los huéspedes y automatizar sus procedimientos de back-office.
> 
> Veredicto: 59 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Mews?

La flexibilidad de la plataforma permite a Mews atender a propiedades de todos los tamaños, desde hoteles boutique, apartamentos con servicios de hotel y alojamientos con desayuno hasta grupos hoteleros globales y cadenas de albergues.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 59 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Mews
- **Constitución**: 2012

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés
- **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chequia, Dinamarca, Eslovaquia, España, Estados Unidos, Finlandia, Francia, Grecia, Guernesey, Hungría, Irlanda, Italia, Japón, Letonia, Luxemburgo y 13 más

## Funciones

- Asistencia al cliente
- Automatización de marketing
- CRM
- Creación de informes/análisis
- Gestión de calendarios
- Gestión de empleados
- Gestión de la experiencia del huésped
- Gestión de reservas
- Gestión del mantenimiento
- Integración de GDS y OTA
- Procesamiento de pagos
- Punto de venta (POS)
- Reserva en línea

## Integraciones (en total: 59)

- 4SUITES
- Adyen
- Akia
- Amadeus
- Asksuite
- Atomize
- Book4Time
- Bookboost
- Booking
- Cendyn CRM
- Customer Alliance
- D-EDGE
- Dailypoint
- Duve
- EasyWay

… y 44 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software)

## Categorías relacionadas

- [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software)
- [Sistemas de reservas](https://www.capterra.com.pa/directory/20032/reservations/software)

## Alternativas

1. [Guesty](https://www.capterra.com.pa/software/159377/guesty) — 4.4/5 (480 reviews)
2. [Hostaway](https://www.capterra.com.pa/software/152433/hostaway) — 4.8/5 (1577 reviews)
3. [Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.com.pa/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
4. [Breezeway](https://www.capterra.com.pa/software/186514/breezeway) — 4.6/5 (195 reviews)
5. [Lodgify](https://www.capterra.com.pa/software/131924/lodgify) — 4.5/5 (1311 reviews)

## Opiniones

### "Simply the best" — 5.0/5

> **Christian** | *4 de agosto de 2025* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy of use Hotel PMS. Great Design, helpful selflearning "university". Good value for money, fully integrated payment solution.
> 
> **Puntos en contra**: Report section / Dashboard could be improved. We would like to have more CMS features in the guest profiles.
> 
> Great people at MEWS, very good support, positive future thinking vibe. Safes so much time in the daily operation.

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### "Hotel software" — 4.0/5

> **vicky** | *6 de junio de 2023* | Hostelería | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be.
> 
> **Puntos en contra**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual
> 
> very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful

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### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5

> **Harald** | *15 de enero de 2025* | Hostelería | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Patent solution is working fine, if you have no Business guests or Companies or &#10;Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare.
> 
> **Puntos en contra**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly.&#10;Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time.
> 
> MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable

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### "Overall Easy front desk usage" — 4.0/5

> **Ria** | *6 de junio de 2022* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates.
> 
> **Puntos en contra**: Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch.

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### "Reliable, modern and close to the customer" — 5.0/5

> **Sonja** | *16 de julio de 2025* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We have been working with Mews for some time now and are absolutely delighted - not only with the system itself, but above all with the company's philosophy.&#10;&#10;Mews does not develop its products “bypassing the market”, but together with the users. Feedback is taken seriously, passed on and often even incorporated directly into product development. This gives us as customers the feeling that we are really being heard.&#10;&#10;The system itself is intuitive, modern and well thought-out - it's fun to work with and makes our day-to-day work much easier in many areas.
> 
> **Puntos en contra**: A small wish that is currently still with us: Additional payment methods such as PayPal would make the offering even better from our point of view. As far as we know, however, this is already on the roadmap - and that's exactly what we appreciate: that Mews continues to develop, together with its customers.&#10;&#10;A great tool - and a great team behind it\!
> 
> The system is intuitive, reliable, and modern. What truly stands out is the open communication with the Mews team and their genuine willingness to incorporate user feedback into product development. We feel well supported and truly enjoy working with the system.

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