WellnessLiving
Información general sobre WellnessLiving:
¿Qué es WellnessLiving?
WellnessLiving es una solución todo en uno para tu estudio de fitness. Este software ofrece programación de citas, marketing por correo electrónico, creación de informes sólidos, programas de recompensas, registros de progreso del cliente, gestión de la reputación, procesamiento de comerciantes y nómina, entre otras características. No hay costosas tarifas de complementos para integrar tu agenda en tu sitio, generar reseñas, enviar notificaciones por correo electrónico/mensaje SMS, utilizar un programa de recompensas o automatizar el marketing. WellnessLiving fue diseñado por y para los clientes.
¿Quién usa WellnessLiving?
¿Dónde se puede implementar WellnessLiving?
Calificación general
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Precio inicial
Prueba gratuita
Sobre el proveedor
- WellnessLiving Systems
- Ubicado en Richmond Hill, Canadá
- Fundada en 2012
Asistencia de WellnessLiving
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
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Australia, Canadá, Estados Unidos, Reino Unido, Sudáfrica
Idiomas
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inglés
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Opiniones verificadas por Capterra de WellnessLiving
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"Satisfaction"
Respuesta de WellnessLiving Systems
3 de diciembre de 2025
Hi Pamela, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that WellnessLiving has helped streamline your studio’s operations — from online scheduling and payments to client engagement through your branded app. It’s wonderful to know that both your staff and students are seeing the benefits! We truly appreciate your feedback regarding phone support and pricing. Our call-back system is designed so that you never wait on hold, but we understand how important timely responses are and we are continually optimizing our processes to ensure you get the fastest possible support experience. Your comments on pricing are also very valuable — we always aim to deliver strong return on investment through innovation and continuous improvements, especially compared to other platforms in the industry. Best regards, Marylee B.
"Do Not Recommend Whatsover"
Respuesta de WellnessLiving Systems
22 de mayo de 2025
Hi David, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with WellnessLiving did not meet your expectations, and we sincerely apologize for any frustration caused by our communication or support processes. What you’ve described does not reflect the level of service we strive to provide. Our goal is to deliver a seamless onboarding and support experience for every business, and it’s clear that in your case, we fell short. We take concerns about lack of responsiveness and transparency very seriously. A senior member of our customer success team will to reach out to you shortly to address your concerns. Best regards, Benjamin K.
"A company that listens"
I would rate it 5 star and hopefully can again in the future, however, I’ve recently had a few issues with reaching tech support. I have been assured this is temporary and have to trust that their tech support has always been 5 star. Response a little slower than normal, however my issues have all been answered and resolved to 100% satisfaction.
Respuesta de WellnessLiving Systems
15 de diciembre de 2025
Hi Lisa, Thank you for taking the time to share your honest feedback and for being a loyal WellnessLiving customer for over five years. We truly appreciate your recognition of how the platform has evolved by listening to client input, and we’re especially concerned to hear about your recent experience with customer support. Your feedback regarding the shift toward AI-assisted support is important to us. While AI is designed to help resolve common questions faster and provide immediate guidance, we absolutely recognize that it cannot replace human support for more complex situations. A senior member of our Customer Success team has been made aware of your concerns and will be reaching out to you directly to ensure your outstanding issues are addressed properly and to restore the level of support you’ve come to expect from us. Our 24/7 support team is always here to assist you and reachable at [email protected] ! Best regards, Benjamin K.
"Love this software"
Respuesta de WellnessLiving Systems
15 de octubre de 2025
Hi Kristen, Thank you so much for taking the time to share your experience! We’re thrilled to hear that WellnessLiving has supported your studio’s growth since opening in 2022 and that both you and your students are enjoying the personalized app and flexible booking options. It means a lot that you’ve even recommended us to other studio owners, we truly appreciate your trust and confidence in our platform. We also value your feedback regarding transactions and reports. Our team is always working on making features more intuitive and seamless, so your input helps guide future improvements. We’re so glad to have you as part of the WellnessLiving community and look forward to supporting your studio for many more years to come! Our 24/7 support team is always here to assist you and reachable at [email protected]! Best regards, Marylee B.
"WellnessLiving - Best Fitness Platform"
Respuesta de WellnessLiving Systems
20 de agosto de 2025
Hi Natalie, Thank you so much for your wonderful review! We’re thrilled to hear that you value our customer support, the regular updates, and the innovative features we continue to roll out. It’s also fantastic to know that you find WellnessLiving to be the best value for client management and support, with an interface that’s modern, secure, and easy to use for both scheduling and data management. We appreciate your feedback regarding feature prioritization, and we’ll be sure to share this with our product team as we continue to shape our roadmap based on customer needs. It’s incredibly motivating to hear that you rate WellnessLiving a 10/10 and have no plans to switch, your trust means the world to us. Our 24/7 support team is always here to assist you and can be reached anytime at [email protected] Best regards, Benjamin K.