Fresha

Me encanta

Puntos a favor:

Me encanta!!!! es muy faci de usar. El servicio al cliente es excelente, son muy amables y pacientes.

Contras:

lo que no me gusta es que no puedo enviar notificaciones por whatsapp. Sólo por correo o mensaje de texto, lo cual me dificulta porque en la región en donde me encuentro la gente usa mucho el whatsapp. Me gustaría poder enviar el formulario por ese medio a mis clientes.

Un software que a cumplido todas mis expectativas !!

Comentarios: Mi experiencia es fantástica !!Uso Fresha y espero seguir utilizándolo !!Es una herramienta ahora mismo clave para mi centro !!

Puntos a favor:

En realidad todo !! Me a ayudado mucho a conseguir más organización en mi negocio !!

Contras:

Lo único que no me a venido bien es que han eliminado los descuentos que podemos hacer sobre nuestros productos !!Trabajo para clientes de un hotel que no suelen repetir y no podemos realizar comunicación con ellos otra vez !!Son clientes de paso !! Estaría bien poner una opción para esto !!Gracias

Easy to use

Comentarios: The staff are all really helpful, the system is reliable and it’s really easy to use.

Puntos a favor:

ease of use, online booking features and accessibility.

Contras:

Most of the time the response on email for urgent issues is quick but it is annoying not having a support line to ring.

Fresha - free version review

Comentarios: I use the free version which means little contact with the fresha team. Just the odd email here and there offering assistance if needed. I like it this way

Puntos a favor:

That it has a free version with enough of the capability

Contras:

The new updates that then cost. The thing that would make fresha perform better would be a place where you can store client service chemical history. It would be so helpfull to have this information be able to be noted on the clients file. To print this off or to have a stylist app that could be used for consultations that updates the clients file would be next level!!

Fresha should be protecting business owner of theft of service

Comentarios: Overall is okay, it will be better if you offer loyalty system so we can record clients rewards or beauty bank service to deposit money.

Puntos a favor:

Easy to Use. Didn’t have the option to turn off market place and we have to stick with the 20% referral fees unless we quit using Fresha.

Contras:

Regarding theft of service, we are unable to process the payment without client provide us a security code sent to their phone. The system should provide more protection to us as a business owner. If we require their security code to charge their card, then it didn’t make sense anymore. I wasn’t aware about this issue because normally small amount processing was working fine, until we had a more premium service like hair extensions required payment over $1000 and client did a runner, after that I realised we won’t be able to charge her.