Yext
Por Yext
¿Quién usa Yext?
Empresas nacionales e internacionales de todos los tamaños en todos los niveles. Yext trabaja con pequeñas y medianas empresas, negocios empresariales y revendedores asociados.
¿Qué es Yext?
Ya sea que estén buscando a tu personal, tus lugares o tus productos, los consumidores y los motores de búsqueda consideran que tu sitio web es la fuente autorizada de datos sobre tu marca. Yext Pages facilita agregar y actualizar estos datos en tu sitio web. Yext Pages tiene una función de Localizador de tiendas para dirigir a los consumidores directamente a la puerta de entrada de tu negocio.
Información sobre Yext
Yext
http://www.yext.com
Fundada en 2006
Resumen de precios de Yext
Yext no está disponible en versión gratuita y no ofrece prueba gratis.
Versión gratuita
No
Prueba gratis
No
Implementación
En la nube, SaaS, web
Móvil: nativo de iOS
Móvil: nativo de Android
Formación
En persona
En directo en línea
Seminarios web
Documentación
Asistencia
Horas laborables
Funciones de Yext
Alternative Products
Los productos más populares
Reseñas de Yext
Mostrando 5 de 93 reseñas
Giovanni J.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 07/18/2019
"My Go-To Local Business Listing Software"
Comentarios: Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.
Puntos a favor: We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.
Contras: The cost makes it a bit difficult to sign up some clients that do not have a big budget.
Respuesta de proveedores
por Yext el 07/24/2019
Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.
- Fuente de la reseña
- Publicado el 07/18/2019
Ian R.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 07/19/2019
"Effective and Easy to Use"
Comentarios: Overall I like their service. Price is kind of high, but their service is worth it. Their support is really great and responsive too
Puntos a favor: It is easy to add locations, citations are built VERY quickly, customization abilities for each location are really nice too
Contras: Kind of expensive - and your citations revert back when you stop your subscription (but I get that part)
Respuesta de proveedores
por Yext el 07/24/2019
Thank you for your review, Ian. We're happy to hear that you're satisfied with our products and services and appreciate the feedback on our pricing structure. We are always looking for helpful feedback and will pass it along to our team. Thank you again for being a great customer.
- Fuente de la reseña
- Publicado el 07/19/2019
Rich H.
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Valoración global3/5
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Facilidad de uso2/5
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Características y funcionalidades3/5
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Asistencia técnica1/5
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Relación calidad-precioSin valoración
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 05/19/2020
"Auto renewal and customer service"
Comentarios: Poor customer service, especially during the Covid period.
Puntos a favor: Listing management was very good. Review monitoring also very good. However, their customer service is poor.
Contras: I had been a customer since 2018 with all my customers using the service. I was automatically renewed in late February. I reached out to my rep to discuss and he never responded. I just concluded a three month communication with Yext's ticket system and they will not cancel my auto renewal as they claim i had inform them 30 days before renewal. Had a rep contacted me i would have. These are touch times. All my agency's clients are closed. I had cancelled each individual client account with Yext. I offered to pay one month as a compromise but they will not accept. I just told them to terminate my account completely and will never work with them again. I assume i will see them in court. What a poor way to treat a customer. There are plenty of other services out there.
Respuesta de proveedores
por Yext el 05/29/2020
Hi Rich, thank you for taking the time to leave us a review. We apologize for the experience you had with the team. We strive to give our clients advanced notice of their account renewal and are working on ways to improve the process. We'd love to get in touch to hear more about your experience. We'll reach out to you directly but you can always reach us at [email protected]
- Fuente de la reseña
- Publicado el 05/19/2020
Russ A.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 05/23/2019
"588% Increase in Listings Reach"
Comentarios: With Yext, we saw a 288% increase in Google Search queries, a 320% increase in Google Customer Actions, and a 588% increase in listings reach.
Puntos a favor: Before Yext, our listing distribution software took weeks to update directories. Now with Yext, I can make big changes within hours. Its duplicate suppression is powerful, its analytics tools are extremely useful, and their customer support is second to none.
Contras: There is troubleshooting with every product you use. There have been a few issues in our account with connections and categories, but the Yext team was quick to help us find a solution. It's
Respuesta de proveedores
por Yext el 05/29/2019
Thanks for leaving your review, Russ and for sharing the results you've seen with our products.
- Fuente de la reseña
- Publicado el 05/23/2019
Usuario verificado
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Valoración global4/5
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Facilidad de uso3/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 12/05/2019
"A Powerful (Albeit Expensive) Option for Listings Management"
Comentarios: Unified listings and review management has helped improve efficiency and ensure that all of our client data is correct, up-to-date and on the most important sites.
Puntos a favor: Customer service/support is best-in-class for this type of platform. The platform links up with some relatively important sites and services, and I really like how well the knowledge graph works to unify data across all of them. Duplicate suppression is top-notch, and everything is explained clearly for novices to power users.
Contras: Like any platform of this type, Yext's portfolio of linked sites does include some relatively low-quality options (i.e., some listing sites that aren't applicable to most industries).
Respuesta de proveedores
por Yext el 12/13/2019
Thank you for your feedback! We're glad to hear you found our Listings and Reviews products helpful for your business.
- Fuente de la reseña
- Publicado el 12/05/2019
