--- description: ¿Qué piensan los usuarios de Splunk On-Call? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Splunk On-Call gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Splunk On-Call - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de incidentes](/directory/31332/incident-management/software) > [Splunk On-Call](/software/139957/victorops) # Splunk On-Call Canonical: https://www.capterra.com.pa/software/139957/victorops Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/139957/victorops?page=2) > Este software de gestión de incidentes alinea la administración de registros, la supervisión, las herramientas de chat y más para ofrecer visibilidad total y centralizada del estado del sistema. > > Veredicto: 32 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Splunk On-Call? Brinda servicio principalmente a los equipos de DevOps que necesitan un producto para coordinar turnos de guardia, enviar alertas específicas al equipo de guardia y permitir la comunicación entre los usuarios para resolver incidentes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 32 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Splunk - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 10.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Alerts/Escalation - Creación de informes de incidentes - Creación de informes de uso - Creación de informes/análisis - Gestión de incidentes - Panel de actividades - Registro de auditoría - Seguimiento del comportamiento - Third-Party Integrations ## Integraciones (en total: 16) - AppDynamics - Datadog - Google Voice - Jira - LogicMonitor - Nagios XI - Network Performance Monitor - New Relic - Pingdom - Raygun - Salesforce Sales Cloud - ServiceNow - Site24x7 - Slack - Sumo Logic … y 1 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de incidentes](https://www.capterra.com.pa/directory/31332/incident-management/software) ## Categorías relacionadas - [Software de gestión de incidentes](https://www.capterra.com.pa/directory/31332/incident-management/software) - [Software de monitoreo de redes y servidores](https://www.capterra.com.pa/directory/32713/server-monitoring/software) - [Herramientas para monitorear aplicaciones](https://www.capterra.com.pa/directory/30208/application-performance-management-software/software) - [Software para data center](https://www.capterra.com.pa/directory/10054/data-center-management/software) - [Software para administrar servidores](https://www.capterra.com.pa/directory/10019/server-management/software) ## Alternativas 1. [PagerDuty](https://www.capterra.com.pa/software/125693/pagerduty) — 4.6/5 (219 reviews) 2. [Pulseway](https://www.capterra.com.pa/software/141792/pulseway) — 4.7/5 (310 reviews) 3. [Atera](https://www.capterra.com.pa/software/144309/atera) — 4.5/5 (446 reviews) 4. [SysAid](https://www.capterra.com.pa/software/107225/sysaid) — 4.5/5 (511 reviews) 5. [PRTG](https://www.capterra.com.pa/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews) ## Opiniones ### "VictorOps" — 4.0/5 > **Michael** | *11 de marzo de 2016* | Comercio minorista > > **Puntos a favor**: The transmogrifier has been an extremely useful tool for many of our teams. We've added playbook annotations to most of our alerts which has been a boon for our 24 by 7 support team. The Datadog integration has also shown VictorOps's savviness and people-centric approach to building a product. A Datadog VictorOps incident will send all of the pertinent information and graphs to an on-call users phone. The VictorOps mobile app can also be used as a platform to seamlessly chat with other users. We've also been encouraged by some of VictorOp's new features they have started to roll out. Their Statuspage.io integration has made many in our organization excited about the ability to have a one-stop-shop dashboard to communicate down-time incidents to a diverse group of users within our company. Their brand-new Control Calling feature (a feature that creates a conference call and pages users to join, penned "the new bat signal" by VictorOps) is also an intriguing feature that several of our teams have started to explore. Possibly our favorite aspect of working with VictorOps over PagerDuty is how responsive their team has been to both our support and development requests. > > **Puntos en contra**: VictorOps is still lacking some of PagerDuty's clerical and reporting functionality; for example, we no longer have the ability to easily reference a specific incident in the past. > > Prior to Bluestem Technologies migration to VictorOps, only a few of our squads were using Pagerduty for on-call incident management. Our major goals and justifications for switching to VictorOps was onboarding our entire technology team onto one on-call solution as well increasing our major incident responsiveness. VictorOps was chosen over PagerDuty for it’s people-centric focus, feature capabilities and cost. ----- ### "A really good product supported by a great team" — 4.0/5 > **Abdullah** | *28 de octubre de 2020* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: - Easy to use and setup - Alerting data can be customized (found this feature missing on other competing software) - Ack-back feature (used Zabbix) - Very good mobile app with notifications - Alert snooze option which is a life saver. - Alert routing works perfectly > > **Puntos en contra**: - Duplicate alerts happen when alerts flap. - Alerting data contains too much data (relevant information is usually found after scrolling) > > VictorOps was the default on-call software for a couple of years for various teams in the organization. It works amazingly most of the time. Only issue that was faced was after Zabbix changed their alerting mechanism which somewhat broke the VictorOps. VictorOps team was quick to devise a solution using webhooks, which worked immediately. They however, took some time to figure out the ack-back solution for Zabbix 4.4, and had a bug which delayed the deployment. However, VictorOps support was really good throughout this time, they stayed in contact, and even let developers do live debugging to figure out the bug, and the solution was solved. All in all, I have nice things to say about VictorOps. ----- ### "Cheap, but that's about it" — 3.0/5 > **Justin** | *10 de mayo de 2021* | Software informático | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: VictorOps (now called Splunk On-Call) organizes incidents in a manner similar to a Twitter timeline. It's really convenient being able to browse your history like that. There are a decent number of integrations with third-party services, and the Rule Engine allows you to annotate incoming alerts with additional information such as links to runbooks. In terms of price, you'll pay a lot less than you will for competing products like PagerDuty. > > **Puntos en contra**: Since being acquired by Splunk, VictorOps has been left to rot on the vine. There have been virtually no new features. I was willing to excuse that when VictorOps was operating as a smaller company, but not being able to do an in-depth history of incidents in 2021 is just inexcusable. Splunk's high-pressure sales agents will constantly try to upsell you on other Splunk products. SSO integration is still awkward to set up and use, and there still aren't nearly as many integrations as with PagerDuty. > > IMO, Splunk bought VictorOps to tick a checkbox and nothing more. It's cheap, but unless you're totally strapped for cash, look elsewhere. ----- ### "Victory for on-call and alert escalation" — 4.0/5 > **Usuario verificado** | *23 de septiembre de 2020* | Bienes de consumo | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: VictorOps was easy to deploy, configure teams, and manage on-call rotations. There is a large list of integrations that allow for connections into all our required systems. Included with every integration is a link to their knowledge base. VictorOps is a must have tool for anyone looking to more effectively manage alert escalation and on-call rotations. > > **Puntos en contra**: There are only two things i have come across that are lacking. First, setting up overrides for on call management. VictorOps only allows for overrides to be in 30 minutes time blocks. This has caused issues with emergency on call coverage. Second is no having a location, out side the alerts and incidents, to house knowledge base type documents. > > For years we have had to manually manage our on call rotations throughout the organization. This linked with the wide range of monitoring tools, problem management has been difficult. VictorOps has allowed us to jump into the future of Outage Management\! This has allowed us to reduce our MTTR (mean time to resolution) for outages. I highly recommend this tool\! ----- ### "VictorOps: Now Brought to You By Splunk" — 4.0/5 > **Usuario verificado** | *26 de noviembre de 2019* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Provides all of the necessary functionality for managing multiple teams of on-call professionals across an organization. App and Slack integration provide a feature-rich experience. override existing schedules, acknowledge or snooze alerts, see detailed history, and run reports. > > **Puntos en contra**: Some features are buried in menus, and the calendar is a little hard to use at times. Some options require clicking a specific toggle icon instead of just the text. > > Splunk's purchase of VictorOps gives the opportunity for major improvement and excellent customer support. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/139957/victorops?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/139957/victorops) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados