---
description: ¿Qué piensan los usuarios de Ivy Experience Suite? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Ivy Experience Suite gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivy Experience Suite - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Plataformas de IA conversacional](/directory/31596/conversational-ai-platform/software) > [Ivy Experience Suite](/software/136769/guest-communications-platform)

# Ivy Experience Suite

Canonical: https://www.capterra.com.pa/software/136769/guest-communications-platform

> Faculta a tu personal de recepción para servir a los huéspedes mientras te proporciona información en tiempo real.
> 
> Veredicto: 3 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Ivy Experience Suite?

Ideal para hoteles boutique e independientes con aspiraciones. Directores expertos en marketing que buscan impulsar la ADR (tarifa diaria promedio) a través de un servicio de alta calidad.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 3 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Revinate

## Contexto comercial

- **Precio inicial**: USD 250.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Chat en vivo
- Comunicación multicanal
- Creación de informes/análisis
- Envío masivo de mensajes de texto
- Gestión de contactos
- Mensajería bidireccional
- Mensajería planificada
- Personalización de mensajes
- Respuestas automáticas
- Third-Party Integrations

## Integraciones (en total: 3)

- Front
- Maestro PMS
- Stayntouch  PMS

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Plataformas de IA conversacional](https://www.capterra.com.pa/directory/31596/conversational-ai-platform/software)

## Categorías relacionadas

- [Plataformas de IA conversacional](https://www.capterra.com.pa/directory/31596/conversational-ai-platform/software)
- [Software para envío de SMS](https://www.capterra.com.pa/directory/30842/sms-marketing/software)

## Alternativas

1. [SlickText](https://www.capterra.com.pa/software/155430/slicktext-com) — 4.8/5 (268 reviews)
2. [Text Request](https://www.capterra.com.pa/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Clearstream](https://www.capterra.com.pa/software/158103/clearstream) — 4.8/5 (663 reviews)
4. [Wati](https://www.capterra.com.pa/software/204314/wati) — 4.6/5 (203 reviews)
5. [Birdeye](https://www.capterra.com.pa/software/152997/birdeye) — 4.7/5 (703 reviews)

## Opiniones

### "Ivy is wonderful\!" — 5.0/5

> **Mayur** | *8 de agosto de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: auto responses makes it so you don't need to do 100% of the work
> 
> **Puntos en contra**: None, There were some Cons from a number of years ago, but all good now\!
> 
> I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests.  Definitely deescalates a lot of situations because it is not an in person interaction.

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### "GO IVY..GOMOMENT\!" — 4.0/5

> **PETER** | *23 de junio de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
> 
> **Puntos en contra**: NOTHING, GREAT\!  USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
> 
> EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.

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### "IVY is the best Personal Concierge" — 4.0/5

> **Misty** | *22 de julio de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
> 
> **Puntos en contra**: I have not found a negative yet with IVY
> 
> Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature\!

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/software/136769/guest-communications-platform)

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