AIM

AIM

Por Tri-Technical Systems

¿Quién usa AIM?

AIMsi se puede encontrar en tiendas minoristas en los EE. UU. y Canadá, incluidas tiendas de instrumentos musicales, electrodomésticos, bicicletas y fitness, aspiradoras y costura, licor, pasatiempos, golf, armas, reventa, consignación y más.

¿Qué es AIM?

AIM ofrece a los comercios minoristas no solo una forma de administrar el inventario, los clientes y las ventas, sino que también ofrece módulos complementarios totalmente integrados, como cuentas por pagar y libro mayor general, órdenes de compra, reparación y servicio, programación de clases/citas y facturación, alquileres a corto plazo, alquiler y contratos de ventas, gestión de contactos y capacidades de correo electrónico. Crea tu propia solución personalizada de software para comercio minorista al agregar lo que necesites. AIM se integra con Active-e para ofrecer una solución completa de comercio electrónico para minoristas.

Información sobre AIM

Tri-Technical Systems

http://www.technology4retailers.com

Fundada en 1984

Resumen de precios de AIM

AIM no está disponible en versión gratuita y no ofrece prueba gratis.

Versión gratuita

No

Prueba gratis

No

Implementación

Instalado: Windows

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

Funciones de AIM

Plataformas de comercio electrónico
Acceso móvil
CRM
Equipamiento
Gestión de SEO
Gestión de ingresos
Gestión de inventarios
Gestión de opiniones
Gestión de promociones
Gestión de varias tiendas
Marketing multicanal
Marketing por correo electrónico
Modelos
Seguridad de datos
CRM
Comercio electrónico
Creación de informes/análisis
Gestión de comisiones
Gestión de empleados
Gestión de ingresos
Gestión de mercancías
Gestión de pedidos
Gestión de órdenes de compra
Marketing por correo electrónico
Pedido por correo
Programa de fidelización
Varias ubicaciones
Asistencia del programa de fidelización
Comercio electrónico
Gestión de comisiones
Gestión de descuentos
Gestión de inventarios
Gestión de precios
Gestión de tarjetas de regalo
Lectura de códigos de barras
Pantalla táctil
Seguimiento de ingresos
Seguimiento de ventas
Firma electrónica
Gestión de comisiones
Gestión de descuentos
Gestión de ingresos
Gestión de tarjetas de regalo
Integración de comercio electrónico
Lectura de códigos de barras
Perfil de cuenta de cliente
Programa de fidelización
Punto de venta (POS) al por menor
Punto de venta para restaurantes
Varias ubicaciones
CRM
Gestión de eventos
Gestión de inventarios
Gestión de la contabilidad
Gestión de membresías
Gestión de nóminas
Gestión de tarjetas de regalo
Hojas de salidas electrónicas
Procesamiento de pagos
Programa de fidelización
Programación de lecciones
Punto de venta (POS)

Reseñas de AIM

Mostrando 5 de 154 reseñas

En general
3.9/5
Facilidad de uso
3.5/5
Atención al cliente
4.1/5
Funcionalidades
4.1/5
Relación calidad-precio
3.6/5
Usuario verificado
Founder
Servicios para el consumidor
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 03/13/2018

"Its really easy to make reports which is good for this type of software"

Puntos a favor: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Contras: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

  • Fuente de la reseña 
  • Publicado el 03/13/2018
Georg L.
CFO
Artículos deportivos, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 01/19/2017

"AIMsi Does it All (almost)"

Comentarios: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Puntos a favor: Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Contras: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

  • Fuente de la reseña 
  • Publicado el 01/19/2017
Miles S.
manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    1/10
  • Fuente de la reseña 
  • Publicado el 08/08/2017

"Legacy database that our company is slowly replacing with more modern systems"

Comentarios: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Puntos a favor: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Contras: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

  • Fuente de la reseña 
  • Publicado el 08/08/2017
Carl K.
Manager
Artículos deportivos, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 11/11/2019

"Great Customer Support"

Comentarios: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Puntos a favor: The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Contras: Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

  • Fuente de la reseña 
  • Publicado el 11/11/2019
Megan H.
Comercio minorista
  • Valoración global
    4/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4.5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 09/05/2014

"AIMsi has more and more to recommend it as we learn more about it"

Puntos a favor: This is a great POS for our instrument sale and rental business. There's just enough flexibility in it without having to do everything freeform. The more we use it, the more we learn about new ways that it can help us. And the support option is great. Their staff is very knowledgeable and has been of tremendous help to us on several occasions. We've used AIMsi for years already, yet we're still finding new ways that it can help our business. The designers seem to have anticipated most of the needs of a shop like ours. Whenever we decide we want to do something new, we find there is an option in AIMsi for exactly that. That's a great sign of a well-designed product.

Contras: There are a couple of features that would be nice to have (ability to refund an initial rental payment in the system, reverse an approval return, etc.), but they're just things that would be helpful to us specifically. The only other thing that we really find irritating at all is that the formatting on the straight-to-email option isn't really compatible with Gmail recipients, so the large number of our customers with Gmail get invoices and the like that are very difficult to read and not very professional-looking. We get around that by printing them to PDF instead, but it would be nice to have it work in one step.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 09/05/2014