--- description: ¿Qué piensan los usuarios de Zurmo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zurmo gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zurmo - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Zurmo](/software/129926/zurmo) # Zurmo Canonical: https://www.capterra.com.pa/software/129926/zurmo Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/129926/zurmo?page=2) > La CRM de código abierto que administra los contactos y la actividad, y permite el seguimiento del canal de ventas, la automatización de la fuerza de ventas y la asistencia de dispositivos móviles. > > Veredicto: 6 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Zurmo? Pequeñas y medianas empresas con un modelo de ventas B2B y un modelo de ventas no transaccional (ciclos de ventas más largos). Normalmente de 5 a 50 usuarios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 6 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zurmo - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: USD 35.00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Linux (desktop), Android (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, danés, español, finés, francés, hebreo, húngaro, inglés, italiano, neerlandés, noruego, polaco, portugués, ruso, turco - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Almacenamiento de documentos - Automatización de marketing - Creación de informes/análisis - Gestión de clientes potenciales - Gestión de contactos - Marketing por correo electrónico - Presupuestos y estimaciones - Segmentación - Seguimiento de interacciones ## Integraciones (en total: 5) - Gmail - Google Analytics 360 - Google Workspace - Microsoft Outlook - Tpad PBX ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software) - [Herramientas de gamificación](https://www.capterra.com.pa/directory/30911/gamification/software) - [Software de gestión de contactos](https://www.capterra.com.pa/directory/30016/contact-management/software) - [Herramientas de administración de leads](https://www.capterra.com.pa/directory/30017/lead-management/software) - [Sistemas automatizados de ventas](https://www.capterra.com.pa/directory/12/sales-force-automation/software) ## Alternativas 1. [monday.com](https://www.capterra.com.pa/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [HubSpot CRM](https://www.capterra.com.pa/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 3. [EngageBay CRM](https://www.capterra.com.pa/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Less Annoying CRM](https://www.capterra.com.pa/software/118921/less-annoying-crm) — 4.8/5 (645 reviews) 5. [HubSpot Sales Hub](https://www.capterra.com.pa/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews) ## Opiniones ### "Free CRM that's pretty fun to use" — 5.0/5 > **Usuario verificado** | *8 de marzo de 2019* | Petróleo y energía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I used self-hosted Zurmo to manage my list of clients for a music gig. Not wanting to pay for something as full-featured as SFDC, and wanting something a little nicer than the community version of SugarCRM I found this. It's actually really straightforward to use, the interface is quite nice, and there's a gamification element which I think is really cool, although not useful unless you have more than a few people working in your system. > > **Puntos en contra**: To be honest for what it is I can't think of anything that I didn't like about Zurmo. I had some trouble initially with the setup but that was due to outdated software on my webserver and an update fixed that. I wish that their blog and content on the website was updated more frequently - if you don't look at the date of the latest version release you could easily be led to believe that the project had been abandoned. > > Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs. ----- ### "Excellent Free Open Source CRM" — 5.0/5 > **Ryan** | *25 de enero de 2019* | Diseño | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Feature packed Ease of use Lots of options Makes it easy to keep track of clients, projects, and opportunities > > **Puntos en contra**: Installation and upgrades (at least of the free version) were difficult for someone with minimal linux experience ----- ### "Solid open source CRM" — 3.0/5 > **Usuario verificado** | *6 de octubre de 2018* | Bibliotecas | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs. > > **Puntos en contra**: For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product. > > Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot. ----- ### "Good option for some" — 3.0/5 > **Usuario verificado** | *5 de abril de 2022* | Marketing y publicidad | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: We tried using zurmo for many months and liked the price point ($0). Running on self hosted was relatively easy to setup on cpanel. Many customizations available > > **Puntos en contra**: Ultimately for the configuration and upkeep required to get started, it wasn't worth it for our needs. We ended up going with zoho crm free level to reduce administration time and hosting load. ----- ### Opinión — 3.0/5 > **Med tahar** | *17 de marzo de 2017* | Internet | Valoración de la recomendación: 7.0/10 ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/129926/zurmo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/129926/zurmo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados