VidCruiter

We are very pleased

Comentarios: Our recruiting firm has been using Vidcruiter for six months and it has really added value to our clients and our candidates. The customer support and technical support is awesome.

Vidcruiter Transformed Our Hiring Processes

Comentarios: Overall, the Vidcruiter experience has been very positive, and has been extremely well received by both the HR and Engineering Communities within our organization. I have been approached by several other organizations seeking advice on Vidcruiter, and I have always provided my strongest endorsement. I would recommend the Vidcruiter platform to any organization, large or small, looking for a way to streamline their hiring processes through the exploitation of the latest in online recruitment technology.

Puntos a favor:

The Vidcruiter platform has transformed our hiring processes from paper intensive, manual efforts, to an elegant flow that is now done completely on-line. Besides being a very Green solution, the custom features have been readily adaptable to our very specific needs. For example, we have been able to build multistep processes that encompasses Education, Experience, Knowledge, On-line Written Questions and Live Interviews, every step tailored to our specifications. Regarding innovation, Vidcruiter has enabled our organization to implement the Continuous Pool concept, which empowers applicants to progress through the application steps at their own pace. Our team of volunteer evaluators have found the Vidcruiter platform to be user friendly and convenient. Most importantly, the Vidcruiter client support team is highly professional, and truly motivated to ensure all our requirements are met. They are very responsive, and are keen to explore new ways to exploit the software’s many functionalities to meet our requirements. For example, the Vidcruiter team was able to adapt the software so that the process data could be exported to our specific spreadsheet format.

Contras:

Vidcruiter is a powerful platform, and the Client Satisfaction Team provides top notch support. For most clients, I would expect that the Vidcruiter Team would be able to provide all required support. However, in the situation where the client would like to take greater ownership of the custom application development, then it becomes more of a challenge to become proficient manipulating the design aspects of the software. In this case, some training modules would be greatly appreciated. Note also, that there is a learning curve for Administrators, which will vary with the complexity of the customization - this software requires frequent use to remain proficient. Further, the exploitation of some of the advanced functionality is not immediately obvious, and Vidcruiter support is required. Fortunately, their support team is extremely responsive and helpful.

My experience

Comentarios: I would like to start by saying, I am a user of the software, not the person who set it up.
So my experiences might not be optimal.
Vidcruiter in general works fine.
Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc.
It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes.
I received minimal help in using from customer support when it was first implemented and we had lots of problems.
When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

A great all-inclusive product with a company who provides exceptional customer service

Puntos a favor:

Organized platform that can be tailored to our needs, all-inclusive, excellent customer service. Great for our applicants and clients.

Contras:

We do not have any cons as of right now.

VidCruiter Review

Comentarios: The advantages of VidCruiter are the benefits the program gives to our hiring managers. They can review interviews at any time and any place as long as they have an internet connection. They aren't limited to sitting at their desks in their offices watching video interviews when other work needs to be more of a priority. Also, any number of managers can review the same recruitment by sending individual links to them. Managers can also review the interviews by question which allows them to view how each candidate answers a specific question making it much easier for them to grade. On the candidate side of the program, the interview can be set up to allow them to make a few attempts before they finalize each question. In addition, it allows the candidates to view the questions in advance to be able to prepare their answer. We receive mixed reviews from managers. Some don't want to use the program while others are excited to try it out. Our recruiters sell the concept of using the program and communicate the advantages to managers. We have had greater success when we provide more information. The downside to VidCruiter is that it is moderately challenging to learn. Once the program is understood, it's fairly easy to navigate but it takes using the program several times to become familiar with it. The user interface is pretty straightforward. In addition, VidCruiter does not have a user manual to refer to in the event of a question, though customer service is usually available to answer questions as they arise. A user manual would be a nice addition. Also, many applicants opt out of interviewing if they have to do it on video. This would be the case with any video interview program. The agency could be missing out on great candidates if the candidate chooses not to interview. Another challenge for applicants is the availability of a computer with a web cam. Our agency will assist with providing a place for those candidates to interview, however, it is an inconvenience for the candidate. Overall, I think VidCruiter is a good program. We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate. This program specifically requires the candidate to download a separate software program to their computer or phone to be able to connect to the program to interview.

Puntos a favor:

User interface Ease of use for the candidates Ability to have multiple reviewers Candidates can make more than one attempt at each question Customer service is great

Contras:

Challenging to learn Candidates may not have access to web cam Candidates opt out of interviewing if they are required to do it on video