--- description: ¿Qué piensan los usuarios de RealTime-CTMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RealTime-CTMS gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RealTime-CTMS - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de comunicación con el paciente](/directory/31085/patient-engagement/software) > [RealTime-CTMS](/software/126679/realtime-ctms) # RealTime-CTMS Canonical: https://www.capterra.com.pa/software/126679/realtime-ctms Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/126679/realtime-ctms?page=2) > Centros de investigación y redes que buscan agilizar la información de los estudios y los procesos de la empresa. Guía a los clientes desde el inicio hasta la finalización del estudio. > > Veredicto: 68 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa RealTime-CTMS? RealTime Software Solutions, LLC es adecuado para centros de investigación y redes de centros que buscan aumentar la eficiencia y la rentabilidad agilizando todos los aspectos de sus ensayos clínicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 68 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RealTime eClinical Solutions - **Ubicación**: San Antonio, EE. UU. ## Contexto comercial - **Precio inicial**: USD 500.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Argentina, Australia, Austria, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos y 39 más ## Funciones - Almacenamiento de documentos - Búsqueda de texto completo - Captura de documentos - Captura electrónica de datos - Conforme con HIPAA - Conformidad con 21 CFR Parte 11 - Controles o permisos de acceso - Diseño de pruebas - Gestión de documentos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la conformidad - Gestión de pacientes - Gestión financiera - Historia clínica electrónica/informatizada - Importación y exportación de datos - Programación - Registro de auditoría - Selección de pacientes - Supervisión de pacientes - Third-Party Integrations ## Integraciones (en total: 3) - Mailchimp - Microsoft Outlook - Twilio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de comunicación con el paciente](https://www.capterra.com.pa/directory/31085/patient-engagement/software) ## Categorías relacionadas - [Software de comunicación con el paciente](https://www.capterra.com.pa/directory/31085/patient-engagement/software) - [Software para captura de datos](https://www.capterra.com.pa/directory/30551/electronic-data-capture/software) - [Software de gestión de ensayos clínicos](https://www.capterra.com.pa/directory/10035/clinical-trial-management/software) - [Software de gestión documental](https://www.capterra.com.pa/directory/30063/document-management/software) ## Alternativas 1. [Jotform](https://www.capterra.com.pa/software/158456/jotform-4-0) — 4.7/5 (2922 reviews) 2. [Viedoc](https://www.capterra.com.pa/software/160680/viedoc) — 4.4/5 (95 reviews) 3. [Castor EDC](https://www.capterra.com.pa/software/143532/castor-edc) — 4.7/5 (204 reviews) 4. [ShareCRF](https://www.capterra.com.pa/software/1031214/sharecrf) — 4.8/5 (44 reviews) 5. [ClinCapture](https://www.capterra.com.pa/software/133931/clincapture) — 4.9/5 (21 reviews) ## Opiniones ### "RealTime: It's Far More Than A CTMS" — 5.0/5 > **Gary L.** | *21 de septiembre de 2018* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System. > > **Puntos en contra**: We would like to see more granularity in access privileges. > > Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent. ----- ### "Great Value and Functionality, Hoping Support Bounces Back" — 4.0/5 > **Ricardo** | *20 de agosto de 2026* | Productos farmacéuticos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: RealTime-CTMS is an exceptionally user-friendly platform clearly built from the clinical research site perspective. Having used the system since 2017, I consider it a great value for the money, offering a robust feature set that easily rivals any major competitor in the industry. It comprehensively covers all operational and financial aspects of running a site through its various integrated modules. The platform excels at managing recruitment efforts and tracking enrollment via its CRM capabilities, streamlines study visit logistics through intuitive study templates and clear visit tracking, and provides seamless electronic source data capture through eSOURCE along with clean Investigator Site File organization in eDOCS. Overall, it delivers a complete, site-centric solution that effectively powers daily operations and financial management. > > **Puntos en contra**: Recently, our team has experienced an increase in system bugs alongside a decline in support responsiveness, with open tickets taking much longer to resolve than in the past. Critical issues, such as inaccurate financial report data and an ongoing inability to merge duplicate subject profiles, remained open for weeks, with the duplicate profile issue still unresolved. While direct phone support was previously easy to access, resolving recent issues required escalation through upper management. That said, company leadership has communicated that structural changes are underway to address support timeliness, so these recent setbacks appear to be growing pains rather than a permanent shift. > > My personal experience with RealTime-CTMS since 2017 has been overwhelmingly positive. The platform offers a complete, user-friendly, and cost-effective solution built specifically around the daily operational and financial needs of a clinical research site. While we have encountered a temporary increase in system bugs and slower support ticket resolution times in recent months, upper management stepped in to help address our critical issues, and we have been informed that structural changes are currently being made to improve support responsiveness. Overall, we view these recent challenges as short-term growing pains, and we remain confident in our continued partnership with RealTime given their strong track record and robust system capabilities. ----- ### "There's a learning curve, but they're supportive." — 4.0/5 > **Melonie** | *4 de enero de 2022* | Investigación | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: This software really is quite fully featured, and the things that it does lack are likely in the development pipeline for future releases (as long as you let the support staff know\!). > > **Puntos en contra**: It is HARD to navigate this software. It is NOT intuitive (and I'm a digital native). The labeling of different sections seems rather obtuse (and I think, for example, it's strange to track user accounts for external providers/visiting Monitors in a completely separate location from user accounts for site staff - shouldn't all user accounts be in one place?). ----- ### "This CTMS covers all the bases, gives you solid tracking capabilities, and won't take forever to get the hang of." — 4.0/5 > **Leslie** | *21 de agosto de 2026* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: RealTime-CTMS has made a real difference in how we run clinical research. It pulls together all the key pieces — enrolling participants, scheduling visits, keeping track of studies, sending appointment reminders, and managing the financial side of things. The calendar with automatic visit-window calculations is a big help for staying on top of deadlines, and it's definitely reduced scheduling errors. I also appreciate the recruitment tracking feature, which gives a clear view of where prospective participants are in screening. But what I value most is how it links operational and financial data, giving the team real insight into study performance. > > **Puntos en contra**: There’s no shortage of features here, but that definitely comes with a learning curve when you're just getting started. Some screens feel a bit cluttered, and a few workflows take more clicks than you'd expect. Getting studies, financial rules, reports, and user permissions configured requires time and careful attention. I've also run into the occasional bug or hiccup—mostly with loading times, notifications, and data refreshing. The reports and exported files are useful, though the layout and customization options could be a lot more flexible. And for smaller research sites, the price tag might be tough to justify. > > Honestly, my experience with RealTime-CTMS has been pretty good overall. It gives you one central place to manage recruitment, participant visits, study activities, financials, and reporting — which means we're not juggling a dozen spreadsheets anymore. It's much easier to get a quick sense of where each study stands. For day-to-day stuff, it's pretty intuitive. Scheduling visits, pulling up participant info, tracking recruitment — those all work smoothly. That said, the more advanced stuff like setting up a new study, digging into accounting reports, managing permissions, or handling integrations definitely takes some extra training. Once you've got everything configured the way you want, it does end up saving a lot of administrative time. Feature-wise, this platform has a lot going for it, especially for a research site. The appointment reminders, visit tracking, automatic target-date calculations, recruitment tools, financial reports, and document storage are all genuinely useful. I also like that you can attach files directly to a study and share them easily. But keep in mind, it's not really built to be a general file-management tool — that's just not its main strength. Exporting and file conversion work fine for standard reports and day-to-day operational data. But if you need something for an external presentation, be prepared to do some manual formatting afterward. More flexibility with report layouts and export options would definitely be a nice upgrade. Customer support has been decent for routine questions — they're responsive and helpful. But when you get into trickier configuration problems or financial glitches, you might need to go back and forth a bit. I've also hit a few bugs here and there, though nothing that's ever stopped me from using the system for long. For a busy research site that uses the recruitment, scheduling, financial, and reporting features daily, the cost is pretty reasonable. But if you're a smaller organization with only a handful of studies, the price tag and the time it takes to set everything up might be a tougher sell. All in all, RealTime-CTMS is a solid, comprehensive system. It just has a learning curve, occasional quirks, and some reporting limitations that keep it from being perfect. ----- ### "RealTime has been a big help for our finances\!" — 5.0/5 > **Lindsey** | *27 de agosto de 2019* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments. > > **Puntos en contra**: There is a learning curve, but once you get past that, it really is easy to use\! > > We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/126679/realtime-ctms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/126679/realtime-ctms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados