15 años ayudando a las empresas panameñas
a elegir el mejor software

¿Qué es When I Work?

When I Work ahora es gratis para siempre. Es la forma más fácil para que las empresas puedan programar el trabajo y comunicarse con sus empleados a tiempo parcial. Comunica los horarios y facilita un reloj de tiempo a cada trabajador. Programa sobre la marcha con aplicaciones gratuitas para iPhone y Android. Ahorra tiempo y dinero con herramientas sencillas de planificación de personal.

When I Work ayuda a planificar el trabajo de más de 500 000 personas en todo el mundo. Miles de empresas se registran cada semana en When I Work. Precios desde 1.50 $ mensuales por usuario.

¿Quién usa When I Work?

Desde pequeñas empresas hasta grandes corporaciones empresariales: equipos de gestión de todos los sectores usan el software gratuito When I Work (hasta 75 empleados) para gestionar la planificación de personal y mejorar la comunicación.

When I Work Software - 1
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When I Work Software - 3
When I Work Software - 4
When I Work Software - 5

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When I Work

When I Work

4.5 (1,087)
USD 1.50
mes
Versión gratuita
Prueba gratuita
106
17
4.5 (1,087)
4.4 (1,087)
4.4 (1,087)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
No se han encontrado precios
Versión gratuita
Prueba gratuita
148
17
4.3 (2,839)
4.2 (2,839)
4.2 (2,839)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de When I Work

Evaluación media

En general
4.5
Facilidad de uso
4.5
Atención al cliente
4.4
Funcionalidades
4.3
Relación calidad-precio
4.4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
62%
4
28%
3
7%
2
2%
1
1%
Sarah
Executive Director
Usuario de Linkedin verificado
Museos e instituciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Its saved me a lot of time

4.0 hace 4 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Reseña del software When I Work: Eficiencia en la gestión de horarios laborales

5.0 el año pasado

Comentarios: When I Work es un software de planificación y gestión de horarios diseñado para ayudar a las empresas a planificar y asignar turnos de manera eficiente. El software cuenta con una interfaz intuitiva y fácil de usar, así como con una accesibilidad en tiempo real a través de la aplicación móvil. Además, permite una comunicación en tiempo real entre gerentes y empleados.En general, When I Work parece ser una solución eficaz y popular para la planificación y gestión de horarios, pero es importante evaluar cuidadosamente tus propias necesidades y considerar tanto los aspectos positivos como los negativos antes de elegir un software de este tipo.

Puntos a favor:

Accesibilidad en tiempo real: Con When I Work, los empleados pueden acceder a sus horarios en cualquier momento y lugar a través de la aplicación móvil, lo que les permite mantenerse informados y planificar su tiempo con anticipación.Comunicación en tiempo real: When I Work permite a los gerentes y empleados comunicarse fácilmente y en tiempo real a través de la plataforma, lo que mejora la eficiencia y la transparencia en el lugar de trabajo.

Contras:

Soporte: Creo que soporte técnico de When I Work podría ser mejorado, especialmente en cuanto a la resolución de problemas y la rapidez de respuesta.

Respuesta de When I Work

el año pasado

Hi there! Thanks for the detailed review! It's wonderful to see that the real-time accessibility of accessing your schedules at any time is helping you! Improving both the speed and reliability of our software is one of our team's highest priorities. We are constantly working on releasing updates and enhancements to our software. We appreciate your feedback on our customer service and we are constantly working to improve our response time. We appreciate users like you that provide feedback so we can enhance and improve When I Work! Best, Shanyce

Trish
Trish
Senior Receptionist and Lead Trainer en EE. UU.
Usuario de Linkedin verificado
Veterinaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great software for teams of all sizes

5.0 hace 5 años

Comentarios: I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Puntos a favor:

- Shift templates, makes scheduling a lot easier - The ability to copy and paste any shift, even faster than clicking and choosing - Simple to add and remove employees - App is fairly easy to use - Time clock is awesome, easy to use

Contras:

- Looking at the full staff schedule on a particular day can be tedious. - For those making schedules, it's so much easier to do on a computer - In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Respuesta de When I Work

hace 5 años

Hi Trish, Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work! Best, Amanda

Felicia
Operations Manager en EE. UU.
Entretenimiento, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

LV loves WIW!

5.0 hace 5 meses

Comentarios: WIW is great! I would and have recommended over and over. I've used multiple scheduling software. WIW is hands down the best!

Puntos a favor:

I like the web based system. I love the instant changes are communicated. I love the color coding of roles and the budgeting features on the schedule.

Contras:

Reports are confusing. There should be more premade reports to choose from. I HATE that we can't report an absence without removing the employee from the schedule. When reported absent - the employees shift should be removed from the schedule as well as the labor hours.

Respuesta de When I Work

hace 4 meses

Hi Felicia, Shab here from When I Work. We really appreciate your wonderful review! We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you. Warmly, Shab

Taylor
Construction Engineer en EE. UU.
Ingeniería civil, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to Use!

4.0 hace 2 meses Nuevo

Comentarios: Overall, a very easy & user-friendly app! I am sure some of the "bugs" are phone-related as well.

Puntos a favor:

It is very easy to clock in & out, as well as request time off. A very easy & straightforward app to use.

Contras:

Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything, so I have to reach out to my supervisor to fix my timesheet. But you can't tell that it glitched until you go back to the app to clock in or clock out again.

Respuesta de When I Work

hace 2 meses

Hi Taylor, thank you for leaving us a review! If you experience this behavior please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.

Usuario verificado
Usuario de Linkedin verificado
Ropa y moda, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

1.0 hace 7 años

Puntos a favor:

Looks slick, appears to offer a lot (which it does, at a cost, see below...) Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Contras:

1. Pricing Practices The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it. Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but... ...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up. And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top. But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't. I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived. 2. App Reliability Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary. 3. Limited Integrations A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either. The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time. Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule. So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some. And that, really, is sad. The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Respuesta de When I Work

hace 7 años

Hi there, Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review. As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers. We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner. Have a nice day, Customer Success @ When I Work