--- description: ¿Qué piensan los usuarios de ClickTale? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ClickTale gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClickTale - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de análisis web](/directory/30073/web-analytics/software) > [ClickTale](/software/113270/clicktale) # ClickTale Canonical: https://www.capterra.com.pa/software/113270/clicktale Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/113270/clicktale?page=2) > Mira el comportamiento de navegación real. Optimiza la usabilidad del sitio web. Aumenta las tasas de conversión. Visualiza el comportamiento de los usuarios con mapas térmicos. > > Veredicto: 9 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 9 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ClickTale ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, China, Estados Unidos, India, Reino Unido ## Funciones - Análisis de comportamientos - Análisis de páginas web - Análisis de texto - Creación de informes/análisis - Gestión de encuestas y sondeos - Mapas térmicos - Panel de comunicaciones - Recopilación de datos multicanal - Seguimiento de interacciones entre usuarios ## Integraciones (en total: 2) - Mailchimp - Salesforce Marketing Cloud ## Opciones de asistencia - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Herramientas de análisis web](https://www.capterra.com.pa/directory/30073/web-analytics/software) ## Categorías relacionadas - [Herramientas de análisis web](https://www.capterra.com.pa/directory/30073/web-analytics/software) - [Software de gestión de experiencia del cliente](https://www.capterra.com.pa/directory/30671/customer-experience/software) - [Herramientas de mapas de calor](https://www.capterra.com.pa/directory/30977/heatmap/software) - [Herramientas para pruebas de usabilidad](https://www.capterra.com.pa/directory/32295/user-testing/software) - [Software de monitoreo de sitios web](https://www.capterra.com.pa/directory/10021/website-monitoring/software) ## Alternativas 1. [EngageBay CRM](https://www.capterra.com.pa/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Lucky Orange](https://www.capterra.com.pa/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Freshsales](https://www.capterra.com.pa/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [Pipedrive](https://www.capterra.com.pa/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Hootsuite](https://www.capterra.com.pa/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Opiniones ### "Clicktale Review" — 5.0/5 > **foster** | *14 de diciembre de 2021* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Clicktale records and analyze my prospects in real time and gives me feedback on how they are interacting with my marketing sales funnel. It's easy to install with a unique value proposition with an insane granular data analysis. Clicktale has video recording of my clients entire session on my website > > **Puntos en contra**: Tracking tags slows down my entire website. Watching one recording after the other is time consuming. > > Clicktale has comprehensive page reports and very easy to implement. It pinpoints conversion leakages on my landing pages ----- ### "Expensive, but worth it\!" — 5.0/5 > **Joel** | *25 de febrero de 2019* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers > > **Puntos en contra**: - Can be cost prohibitive for most small businesses > > We used ClickTale to see how our web site users were interacting with our content and all I can say is wow\! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors. ----- ### "Not the greatest" — 3.0/5 > **Erin** | *30 de marzo de 2018* > > **Puntos a favor**: The concept behind the software sounds great\! Being able to see all how people interact with your website from screen recordings, heat maps, etc... but in reality it never really worked that well for my company. The one good thing the company did was provide on-site training for the product. However, even after the training it felt it was super hard to use. > > **Puntos en contra**: We have a large, multinational corporation with users from around the globe in multiple languages and currencies. Our codebase is more than 20 years old and our product is very complex. Because of this, our subscription never really got set up so well that I found any use for the software. It seemed like something was always going wrong, no screen recordings were available, etc... every time I sat down to try to find something it was hard to figure out where to go and what to click on. The usability really needed a serious improvement. In the end, we cancelled our subscription as the money we were paying and the use we got out of it didn't make sense. I would not recommend it unless you have a very simple product with a new codebase. ----- ### "Excellent Web Analytics Tool for Optimizing User Experience" — 4.0/5 > **Usuario verificado** | *16 de marzo de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have been using ClickTale for my business for the past year, and it has proven to be an essential tool in optimizing the user experience on my website, I find ClickTale's interface is easy to navigate, making it simple to access and understand the data provided and it's unique features such as heat maps, session replays, and conversion funnels have helped me gain valuable insights into my customers' behavior and preferences. > > **Puntos en contra**: It does not integrate with as many third-party tools as some other web analytics tools, limiting its overall functionality ----- ### "Mobile experience monitor" — 5.0/5 > **Carine Sylvie** | *28 de noviembre de 2023* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The best software to monitor mobile app experience. Very practice to uderstand users behaviour. > > **Puntos en contra**: The princing can be considered as a litle higher compared to competitors. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/113270/clicktale?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/113270/clicktale) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Datos estructurados