--- description: ¿Qué piensan los usuarios de TRIFFT? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TRIFFT gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TRIFFT - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [TRIFFT](/software/1034776/trifft) # TRIFFT Canonical: https://www.capterra.com.pa/software/1034776/trifft Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/1034776/trifft?page=2) > Plataforma de fidelización del cliente basada en la nube que ayuda a las empresas a gestionar programas de recompensas, tarjetas digitales, concursos online y más. > > Veredicto: 13 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa TRIFFT? Comercios minoristas medianos, centros comerciales, hostelería y marcas de FMCG (bienes de consumo de alta rotación, por sus siglas en inglés) ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 13 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TRIFFT ME ## Contexto comercial - **Precio inicial**: USD 250.00 - **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, checo, eslovaco, inglés, polaco, rumano - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Acceso móvil - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Encuestas y comentarios - Gestión de contactos - Gestión de correo electrónico - Gestión de membresías - Gestión de promociones - Gestión de recompensas - Importación y exportación de datos - Panel de actividades - Programa de fidelización - Segmentación - Seguimiento de actividades de clientes - Seguimiento de la participación - Tarjetas de fidelidad ## Integraciones (en total: 7) - Bloomreach - Firebase - Mailchimp - Mailgun - Microsoft Power BI - Storyous - Twilio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software) - [Software de servicio al cliente](https://www.capterra.com.pa/directory/22/customer-service/software) - [Software de fidelización de clientes](https://www.capterra.com.pa/directory/10031/customer-loyalty/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.com.pa/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.com.pa/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [HubSpot CRM](https://www.capterra.com.pa/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Zoho CRM](https://www.capterra.com.pa/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://www.capterra.com.pa/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "Amazing platform for our loyalty needs\!" — 5.0/5 > **Patrik** | *3 de noviembre de 2022* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great customer service, quick response, fast implementation. > > **Puntos en contra**: Suits perfectly for our needs so I can´t find any cons. > > Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way\! ----- ### "Great loyalty platform" — 5.0/5 > **Sindi** | *8 de octubre de 2024* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies. > > **Puntos en contra**: Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly. > > I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base. The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement. We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business. The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions. Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program. ----- ### "2in1 platform for web and app" — 5.0/5 > **Kristýna** | *11 de enero de 2023* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice. > > **Puntos en contra**: Unable to upload unique codes. But Trifft is already working on this problem. ----- ### "The go-to platform for loyalty\!" — 5.0/5 > **Andrei** | *9 de noviembre de 2022* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company. > > **Puntos en contra**: One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team. > > Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands. ----- ### "A go-to platform for a modern loyalty program with hands-on support" — 5.0/5 > **Katja** | *19 de enero de 2023* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets. > > **Puntos en contra**: There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way. > > We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/1034776/trifft?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/1034776/trifft) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados