---
description: ¿Qué piensan los usuarios de Impero Connect? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Impero Connect gracias a Capterra Panamá.
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title: Impero Connect - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [Impero Connect](/software/1024300/impero-connect)

# Impero Connect

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> Más de 9 millones de usuarios realizan más de 100 millones de conexiones diarias mediante Impero. Conectando personas, datos y dispositivos donde más importa.
> 
> Veredicto: 18 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Impero Connect?

Profesionales de TI y proveedores de servicios gestionados (especialmente en el área de comercio minorista, finanzas, atención médica y otras grandes empresas) que buscan una manera segura, en conformidad con PCI, HIPAA y RGPD, de acceder a los dispositivos y brindar asistencia a los usuarios finales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 18 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Impero Software
- **Constitución**: 2002

## Contexto comercial

- **Precio inicial**: USD 33.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, danés, español, finés, francés, hebreo, inglés, italiano, japonés, neerlandés, ruso, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Canadá y 104 más

## Funciones

- Acceso desatendido
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes/análisis
- Grabación de la sesión
- Herramientas de colaboración
- Herramientas de diagnóstico
- Uso compartido de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 1)

- ServiceNow

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Programas para asistencia remota](https://www.capterra.com.pa/directory/30928/remote-support/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.com.pa/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.com.pa/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.com.pa/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.com.pa/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.capterra.com.pa/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Opiniones

### "Reliable Product For Our Needs" — 5.0/5

> **Gary** | *30 de enero de 2019* | Petróleo y energía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We never have any issues with the software working as intended.  It is imperative to our customers that we have remote access available when needed.  Netop Remote Control software is always reliable and allows us the connectivity we require.
> 
> **Puntos en contra**: We have not encountered any Cons with this product at this time.
> 
> I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations.  Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue.  It is very important that we have this connectivity available when we need it and Netop software has never let us down.&#10;&#10;We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have.

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### "Excellent for certain scopes" — 5.0/5

> **Geoffrey** | *19 de abril de 2022* | Hardware informático | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: It is easy to install and use.  It certainly makes work more efficient.
> 
> **Puntos en contra**: The IP security is not really there for situations like we have.  In a school or small business environment where everyone is a member of the same organization it would be excellent.   Where the users are not from the same organization, the ability to secure IP is very important and is not addressed well in the current versions.

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### "Netop review" — 3.0/5

> **Usuario verificado** | *22 de octubre de 2020* | Servicios financieros | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: The good thing is Netop allows you to make system changes using a remote connection, proving helpful in a lot of business situations. You can install programs, run scripts etc.
> 
> **Puntos en contra**: It works slow a lot of times, the app process can break often and needs the computer to be manually rebooted.&#10;Kicks out from the remote connection often when switching users

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### "Good product overall" — 4.0/5

> **Shaul** | *19 de abril de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Very good for Domain environment.&#10;Unattended access is pretty much why we bought it,&#10;It comes with a lot of extra features
> 
> **Puntos en contra**: Sometimes the host client stops working, and we cant access the host until the host will restart his machine.
> 
> Product does what it supposed to, most of the time.&#10;Support is great with any issue you'll might have with the product.

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### "NetOp remote control - unlocking EPOS automation" — 5.0/5

> **James** | *21 de noviembre de 2018* | Productos farmacéuticos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible.
> 
> **Puntos en contra**: Had a minor issue with licensing and an uplifted version of the software, ultimately this came down to user error and itself lead to a very good experience with customer support. Shout out to those guy for helping out on such a basic problem\!\!\!
> 
> Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come\!

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## Enlaces

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