---
description: ¿Qué piensan los usuarios de DealerPeak CRM Center? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DealerPeak CRM Center gracias a Capterra Panamá.
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title: DealerPeak CRM Center - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [DealerPeak CRM Center](/software/29669/dealerpeak-crm-center)

# DealerPeak CRM Center

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> Ayuda a los concesionarios a prosperar en la era digital brindando la tecnología que necesitan para servir a sus clientes con eficiencia.
> 
> Veredicto: 11 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa DealerPeak CRM Center?

Las soluciones de DealerPeak son exclusivas, ya que proporcionan servicios de CRM y sitios web en una plataforma de tecnología unificada para marcas, sitios web y concesionarios únicos y con múltiples ubicaciones.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 11 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: DealerPeak

## Contexto comercial

- **Precio inicial**: USD 995.00
- **Público objetivo**: 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos, Islas Vírgenes de EE. UU., Puerto Rico

## Funciones

- Acceso móvil
- Almacenamiento de documentos
- Base de datos de clientes
- Base de datos de contactos
- Captura de clientes potenciales
- Creación de informes/análisis
- Departamento de atención al cliente
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de inventarios
- Gestión de tareas
- Gestión de ventas al por menor
- Gestión del pipeline de ventas
- Gestión financiera
- Importación y exportación de datos
- Panel de actividades
- Para concesionarios de automóviles
- Presupuestos y estimaciones
- Seguimiento de arrendamientos
- Seguimiento de interacciones

## Integraciones (en total: 6)

- Autosoft DMS
- CDK Global
- DealerBuilt
- Dealertrack DMS
- VUE DMS
- vAutoStock

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para concesionarios](https://www.capterra.com.pa/directory/20005/auto-dealer/software)

## Categorías relacionadas

- [Software para concesionarios](https://www.capterra.com.pa/directory/20005/auto-dealer/software)
- [Software CRM](https://www.capterra.com.pa/directory/2/customer-relationship-management/software)

## Alternativas

1. [Bigin by Zoho CRM](https://www.capterra.com.pa/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.pa/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [HubSpot CRM](https://www.capterra.com.pa/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Zoho CRM](https://www.capterra.com.pa/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Dynamics 365](https://www.capterra.com.pa/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Opiniones

### "Great Tech Service\!" — 5.0/5

> **Martin** | *31 de agosto de 2021* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to navigate menu for all involved with daily
> 
> **Puntos en contra**: Been pretty solid for us.  Hard to find faults
> 
> Who to spend money with in advertising.....easy to see results

-----

### "Woody's review" — 5.0/5

> **Paul** | *21 de julio de 2021* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: definitely the texting features and the product is not only easy to use but easy to train new employees as well on it
> 
> **Puntos en contra**: it duplicates overdue tasks over and over
> 
> follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless

-----

### "Horrible Support & Behind The Time" — 1.0/5

> **Allison** | *6 de marzo de 2019* | Automoción | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The dashboard is easy to navigate and most employees can learn the back end fairly quickly.
> 
> **Puntos en contra**: The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
> 
> We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches\!

-----

### "Lustine CDJR General Manager Review" — 5.0/5

> **Matthew** | *24 de julio de 2021* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
> 
> **Puntos en contra**: The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time.
> 
> Experience has been great. Training has been solid. Responsiveness stellar.

-----

### "Love it\!" — 5.0/5

> **Amber** | *23 de julio de 2021* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: EASY TO USE AND SUPPORT TEAM IS AMAZING\!
> 
> **Puntos en contra**: There is a lot to learn at first, but once you get the hang of it; it is really easy\!

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## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/software/29669/dealerpeak-crm-center)

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