--- description: ¿Qué piensan los usuarios de Blackbaud CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Blackbaud CRM gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud CRM - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software CRM para ONGs](/directory/31515/nonprofit-crm/software) > [Blackbaud CRM](/software/178085/blackbaud-crm) # Blackbaud CRM Canonical: https://www.capterra.com.pa/software/178085/blackbaud-crm Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/178085/blackbaud-crm?page=2) > Solución CRM dirigida a organizaciones sin ánimo de lucro para ayudarlas a recaudar fondos mediante analíticas integradas, minería de datos, marketing multicanal y otros recursos. > > Veredicto: 51 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Blackbaud CRM? Solución CRM basada en la nube que está desarrollada para organizaciones sin ánimo de lucro de tamaño medio a grande, que les permite recaudar fondos utilizando soluciones de software integradas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 51 Opiniones | | Facilidad de uso | 3.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.9/5 | Basado en las opiniones generales | | Funciones | 3.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Blackbaud - **Ubicación**: Charleston, EE. UU. - **Constitución**: 1981 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Base de datos de miembros - CRM - Creación de informes y estadísticas - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM para ONGs](https://www.capterra.com.pa/directory/31515/nonprofit-crm/software) ## Categorías relacionadas - [Software CRM para ONGs](https://www.capterra.com.pa/directory/31515/nonprofit-crm/software) - [Software de gestión de campañas](https://www.capterra.com.pa/directory/30012/campaign-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.com.pa/directory/30805/nonprofit/software) - [Software de recaudación de fondos](https://www.capterra.com.pa/directory/20047/fundraising/software) ## Alternativas 1. [Givebutter](https://www.capterra.com.pa/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.capterra.com.pa/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.capterra.com.pa/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 4. [Bonterra Network for Good](https://www.capterra.com.pa/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) 5. [Bloomerang](https://www.capterra.com.pa/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Opiniones ### "Review Blackbaud" — 4.0/5 > **Tara** | *14 de agosto de 2023* | Educación superior | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It stores so much data about a constituent. > > **Puntos en contra**: It is sometime tough to locate datathat I need. > > i find it to be a very useful tool. ----- ### "Great CRM for non-profit" — 5.0/5 > **Mike** | *4 de abril de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of use and navigation, payment processor built in, the customization of donation forms, and having multiples, reporting, and the amount of plugins available. > > **Puntos en contra**: Communication with other software such as Constant Contact. ----- ### "BlackBaud is a hard NO" — 1.0/5 > **Jack** | *5 de febrero de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing at all\! One of our board members entered into an agreement without board authorization. When we try to undo this agreement, they came at us with their lawyer. > > **Puntos en contra**: One of our board members signed up and left our board. He was not authorized to enter into disagreement so we tried to cancel it with our attorney. We’re a small nonprofit and never use the platform. BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments. We had numerous request for cancellation ignored, and as of today they’re still trying to collect. > > Our request for a cancellation of agreement went ignored. They seem to have no compassion for a small nonprofit struggling to pay its bills. ----- ### "Great if you put in the work\!" — 4.0/5 > **Usuario verificado** | *19 de julio de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Blackbaud CRM is has a lot of useful tools for fundraising, donor management, and grant writing. We have used this product for several years and it has been great tool for our company for the past 2. We learned after the first year if we didn't really learn the product and spend time watching the online and tutorials from the company then this product was not worth the money. The tutorials and modules are very helpful for making the most of the product. The price is worth it if you commit to learning and using tit to it's full capacity. The customer service is always great and reps are very helpful. > > **Puntos en contra**: You have to put time in on the front end to learn the product or you will most not take advantage of all the software has to offer. It is not hard to use once you learn but the software is not the most intuitive so you have to learn as opposed to just jumping it in and things being easy to figure out naturally. > > This has been a great tool for tracking grants for us. Before we just tracked this information in a multi-tab excel workbook. Taking advantage of this part of Blackbaud has had a huge benefit to us. All of our fundraising and grant data is in one place instead of stored in multiple locations we have a more thorough picture of our fundraising goals and performance. ----- ### "Very Robust CRM" — 4.0/5 > **Usuario verificado** | *14 de marzo de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy flow in adding donors, easy flow in taking donations, pretty UI, intuitive use and workflow. Reporting functions are easy to edit and create. > > **Puntos en contra**: Licensing and customization can be pricey. If you have your own developer to improve functionality, you may not get access to test environments or else you're paying for their developer for customizations. > > One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud. I was able to pull reports on data quickly and easily for other users. Training is pretty seamless as far as getting users acclimated into the system. Though we didn't like the out-of-the-box functionalities, we understood that we wanted some customization, which was a bit pricey for our company. Once when we did get the essential functionalities edited, we were quite happy with the results. Customer support is great at quickly responding in helping us with issues. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/178085/blackbaud-crm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/178085/blackbaud-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados