Opiniones de Square Payroll

Sobre Square Payroll

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Puntos a favor:

It is so easy to use, everything is online, it is inexpensive.

Contras:

For me as a new business owner it kept kicking back my federal tax ID number as the wrong one. I didn't know what that was about and entered it nearly 30 times.

Valoraciones de Square Payroll

Evaluación media

Facilidad de uso
4.6
Atención al cliente
4.4
Funcionalidades
4.5
Relación calidad-precio
4.6

Probabilidad de recomendación

9.0/10

Square Payroll tiene una valoración global de 4.7 estrellas sobre 5 según las 597 opiniones de usuarios de Capterra.

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Kaylie
Kaylie
Chief Human Resources Officer. en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Structured and controlled management.

5.0 el mes pasado Nuevo

Comentarios: Overall it is a very useful and easy to use platform, it helps to speed up administrative processes that should be secure and error free.It streamlines payroll and vacation pay and helps keep compliance under control.The support is fast and responsive.

Puntos a favor:

It allows to organize all employees in a structured way and to control processes and working hours easily.It allows us to control employee time off, identify and manage sick time off and possible replacements.Includes online payments and tax deductions.Allows you to print checks facilitating payment to contractors.

Contras:

I have no negative things to say about this platform.

Shannon
Operator en EE. UU.
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square Payroll is perfect for my small business

5.0 el mes pasado Nuevo

Comentarios: It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality.

Puntos a favor:

We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business.

Contras:

I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides.

Laura
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great in some ways, very expensive in others

3.0 hace 7 meses

Comentarios: I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms.

Puntos a favor:

The ease of paying employees when I want to and knowing all the tax forms are done for me is great!

Contras:

Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end.

Shawn
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Square Payroll is Great

5.0 hace 4 meses

Comentarios: It's accurate, easy and makes Payroll fast.

Puntos a favor:

Square Payroll is fast and easy to use and it works.

Contras:

It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days.

Elisa
President en EE. UU.
Veterinaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

I love Square!

4.0 hace 2 años

Comentarios: Customer service has been great when I have needed it. They create and send out W-2’s and 1099 if you pay contractors. They do all New Lenox hire reporting and taxes.

Puntos a favor:

Easy to use. We use them for payment processing as well. I can do payroll in about 5-10 minutes. On boarding is easy as employees securely submit their own information.

Contras:

For direct deposit you can only have your pay deposited into one bank account. There is no option for splitting.

Joseph
CEO en EE. UU.
Propiedad inmobiliaria, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Essential system to execute payroll payments in an automated way.

5.0 hace 2 meses Nuevo

Comentarios: Square managed to ensure that our employees could receive their salary at the right time and without any kind of delay, in addition, our company is of medium size, so the manual payroll process was quite complex, we had to spend a lot of time to inspect and make payments, plus we had to hire more people to run these payrolls, so Square has replaced all of that, with their automated Payroll system. I'm happy with the results obtained with the help of Square, I have been able to make unlimited payroll payments, I have been able to make deductions from salaries and many other things.

Puntos a favor:

Square made the payroll process so much easier for our entire company. I loved the way this platform allows me to use the trip monitoring function, this function was very important to me since it works in real-time and allows me to monitor all the trips scheduled by our employees, I can see the amount spent on that trip and many more details. I also liked how accurate and without delays the payroll payments are executed, this way fantastic because it allowed our employees to be able to receive their payroll simultaneously, all payments are executed through this system on the same date and same time. I liked the automated service to send payment report to our employees mail, this helped a lot so that our employees could see what debits there were in their payroll, or any added bonus.

Contras:

The only problem with Square is that it is difficult to correctly configure this service to integrate it with the time measurement service, it was so difficult that after a weed trying to do this integration, we were not successful. However, we currently export the time reports and import them into the Square platform to execute the corresponding payments, but it would be great if this integration was easier, so that we can enjoy it in our company.

Matthew
general manager en EE. UU.
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Easy to use and great value

5.0 hace 2 meses Nuevo

Puntos a favor:

It is so easy to use, either on the computer or mobile phoneVery inexpensive compared with Paychex and ADP (both of which I have used in the past)Comprehensive payroll service, I don't need to do anything other than input information

Contras:

This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive service, one of them might be better. For just payroll, Square is fantastic.

Andre
Owner en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Best Payroll Software for the price

5.0 el mes pasado Nuevo

Puntos a favor:

Square Payroll is very easy to use. It takes out my quarterly taxes automatically. It allows me to direct deposit out employees pay into their account. It also takes care of the employee W-2’s automatically.

Contras:

I wish it was just a set price not pay per employee

Patrick
Self en EE. UU.
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Perfect square utilizing Square payroll

5.0 hace 2 meses Nuevo

Comentarios: overall experience with square payroll is good.

Puntos a favor:

The ability to pay manage and keep track of payroll and documents makes square payroll a great tool for any small or large business.

Contras:

it can be a bit confusing but the help feature can make things move a bit more smoothly.

kwandile Mabutho
kwandile Mabutho
Reviewer en Canadá
Usuario de Linkedin verificado
Animación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square review

5.0 hace 3 semanas Nuevo

Comentarios: Minimal damage

Puntos a favor:

Perfect program that is used for small businesses payroll

Contras:

What I liked the least is that it has a bad login reception

Angie
Professional Organizer and Virtual Assistant en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

A key tool for my business to run successfully!

5.0 hace 2 años

Comentarios: Square has taken the scary part out of running a business for me and made it simple and straightforward. I could not run my business without it.

Puntos a favor:

Payroll and pay contractor features are excellent. The invoicing is very good as well. Those are the two things I use most from Square. But I also like the online booking, team management, and how items and services are highly customizable. Overall it's all pretty easy to use with a few things that just have a bit of a learning curve.

Contras:

I feel like the ability to go from one location to the other on the mobile app could be improved. Also, I wish Square would integrate with timekeeping apps such as Clockify. We work per hour but not per shift, the time-keeping abilities in Square seem to be geared more toward retail and restaurant industries.

Chandra
Chandra
Owner en EE. UU.
Usuario de Linkedin verificado
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Payroll Basics Covered

5.0 hace 2 años

Comentarios: Other than the additional Square account, I am/was super happy with the software. Perfect for startups and small businesses. I highly recommend!

Puntos a favor:

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

Contras:

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

Louis
Lead Purchase / Sales en EE. UU.
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Square Payroll has proven a valuable solution to organizing and managing many vital aspects of our financial output system to employees.

5.0 hace 4 años

Comentarios: We were pleasantly surprised by Square Payroll's deep feature set and found that this application can contain just about every aspect
of payroll function to employees. This application offers access for employees to individual accounts in order import hours worked and to create
reports regarding vacation hours or even company benefits to name a just few of many parameters.

Puntos a favor:

We appreciated the inclusion of so many capabilities inside the Square Payroll application such as salary calculators which generate accurate payroll rates individually or by group. This is one of many features Square Payroll offers through an easy to use front line interface. Our team was also impressed with Square Payroll's ability to integrate with our third party operational management software already in place. Synchronization is proven in most cases quite fluid. As Square Payroll supports mobile use on IOS and Android, access is readily available for employees when remote.

Contras:

With such an outstanding and comprehensive application , our team found Square Payroll's customer service difficult to contact and almost as equally difficult to work with during our installation and integration phases. We are happy to report that this level of service improved as we progressed with Square Payroll's application features. There is a rather robust and informed online forum that is available where so many issues can be resolved thus improving client quality control levels.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best Bang for Your Buck, No Headaches

5.0 hace 2 años

Comentarios: I completely set up the system, enrolled all my employees, and processed my first payroll in half the time it normally took me to run a pay period using my old system.

Puntos a favor:

Hands-down is the high compliance standards for very low cost. Close runner-up reasons are ease of use, both from the employer side as well as the employee side. This software is really great, offers a lot of protection, and cuts my payroll processing manhours from tens of hours every week to roughly 45 mins of double-checking things before hitting "PROCESS". Seamless direct depositing, set-up and managed by the employees themselves (though I can go in and make changes if they need help - only had that happen once so far, but still important). Very very VERY intuitive if you have spent even a little time in any other payroll software (yes, including manual spreadsheets).

Contras:

I haven't had a chance yet to test the multi-state or international aspects (assuming international even exists).

Donette
Owner en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Square itself has been easy to use and mostly reliable.

4.0 hace 5 años

Puntos a favor:

The software is simple and pretty easy to use. Customer service is pretty strong and helpful with the exception of the payroll department.

Contras:

The fact that an apple update, in which we couldn't control if the iPad updated EVEN when we had it set to "do not automatically update," completely messed up our system for a couple weeks was very inconvenient and was a total hinderance on our business. We had to wait for that second apple update to fix the issue but in the mean time we could't print receipts, use the reader, or open the drawer. It seems that Square should have made some kind of correction or glitch fix in the mean time to help their users continue using with ease. Also the system has gone down completely in the past, and even though you all apologize... it still puts our business at risk when we can't complete transactions, harming our customers and our reputation. We should have been compensated for all of the trouble that we faced. For payroll, it is extremely frustrating to not be able to talk to a live person when we have questions or issues. The customer service in the payroll department is not good.

Jean
Owner en EE. UU.
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Pretty good, but not quite perfect for me

4.0 hace 3 años

Comentarios: I love that my employees timecards are much more accurate than my previous method of writing it on paper and figuring it out. It has helped me deal with the red tape my state imposes on me, so that's a real plus. I ultimately chose to remain with my current provider because of the lack of blank check printing capabilities. I would like a way for my employees to track their sick time taken on their apps.

Puntos a favor:

I use Square for retail and appointments, so I wanted to try the payroll function. The set up was easy to do, and my employees downloaded the timecards app and didn't seem to have any problems setting it up on their end.

Contras:

It says that there is a check printing function, so the first time I went to run payroll, I discovered that I needed pre-printed checks. My current provider's software prints out complete checks on check blanks that I buy online. So, I'm using the timecards function, but not the actual payroll portion. On the timecards, I still have to calculate sick pay manually. I would like my employees to be able to sign in to sick time on their own.

Danielle
Owner en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Simple and easy to use, great value for the cost!

4.0 hace 5 años

Puntos a favor:

Square payroll is very simple to use and gets payroll done quickly. Our employees clock in through our Square POS so when it's time to do payroll, all I have to do is upload their timecards, enter their tips or sick leave and it's done. I've used other payroll systems that are not as simple or user intuitive and I really can't believe how much time I've wasted. I love having all of my sales information and employee information in one place. It makes it easier to compare your sales VS labor and budget accordingly. I would definitely recommend it!

Contras:

Customer service could be improved, mainly with wait times and resolution of issues. Usually I have to re-tell my problem to multiple customer service reps before they pass it along to someone else who will then get back to me the next day. Relaying information regarding changes employees make to their profiles, like W-4s could also be improved. It would be nice to have a separate column to enter Sick Leave VS PTO when doing payroll.

Carissa
Photographer en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I Love Square's All-In-One Interface

5.0 hace 2 años

Comentarios: Overall I love Square Payroll because it saves me from having to use another service for my payroll needs.

Puntos a favor:

I absolutely love that this makes hiring and paying employee's easy for small business owners. The features are up to day with direct deposit functions which keeps me from having to meet up for payouts. I also like the look of the software because its not complicated. Since I already use Square for my POS system it's only natural that I use that to stream my money to my employees.

Contras:

The time card function doesn't have full visibility of the whole calendar but I manage.

Anjie
Owner en EE. UU.
Veterinaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I have recommended Square Payroll numerous times.

5.0 hace 9 meses

Comentarios: It's been absolutely superb. It's quick and easy to use, and the customer service has been wonderful, especially for someone so out of their depth. I don't understand all the required parts of running payroll, and I need employees, so I rely on them to handle everything for me, and they do.

Puntos a favor:

Like many small businesses, payroll is not something I know how to do. I needed a quick and easy way to handle this and still be in compliance with all the laws. It's a bit daunting, but Square Payroll made it so simple. I don't have to worry about anything because they handle everything with incredible efficiency.

Contras:

I do wish I could have the vacation tracking be done simply by the month, and not by hours worked. My team gets vacation time based on the month they work instead of the hours because we have slow months where they don't work as many hours, but I still want them to have the benefit of that time off.

Dena
Managing Partner en EE. UU.
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Good software at a great price

5.0 hace 5 años

Puntos a favor:

The software is very user friendly, which is a major plus of the software. I like that you can add Memos to the paystubs now. This is a nice feature. Also the software's features are of a great value for the services provided.

Contras:

I do not like that you cannot generate complete timecard spreadsheets which include the date, start and end times for each day for a specified time period. You can download individual timecards for any given day, and you can generate a spreadsheet with the total number of hours worked for a given time period, but you cannot generate a single spreadsheet which includes the date, start and end times for every single date in the time range. I have addressed this with Square support and have asked for this to be something considered in software updates. Employers in CA are required to maintain timecards for their employees so it would be very convenient if Square could add this feature to the software. Having to download each individual day's timecards is rather burdensome. Also, Customer Service has not always been very helpful. Sometimes I just get a cut and paste with the rep which does not address my specific inquiry.

Jason
COO and Co-Founder en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Really enjoy Square Payroll!

5.0 hace 5 años

Puntos a favor:

I love how employees can set up direct deposit OR have a manual check, along with Square withholding the taxes and telling me exactly how much has to written in the check. Very easy to manage employees, adjust hourly rate, overtime, timecards and off-cycle payments.

Contras:

Wish there was a way to bulk add employee timecards. For example, if an employee works 5 days a week from home (I know of Homebase, but from a manual perspective) and the same hours every day. I currently have to submit 5 timecards, instead of one batch one. Employees ask about seeing a breakdown of their hours inside of a pay period.

Justin
Owner en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has some bugs

3.0 hace 5 años

Comentarios: Easy to track sales

Puntos a favor:

Consolidating sales in a user friendly way. Easy to use when system is actually working. Compatible with iPad.

Contras:

Constant updates without any warning, leaving us having to switch over to PayPal here register app to process sales while square is down. Also constant connectivity issues with the chip reader causing a bit of embarrassment when customers watch us have to insert and swipe their cards several times thinking we are double charging them.

Serene
Serene
Professional Residential Cleaning Services en EE. UU.
Usuario de Linkedin verificado
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A surprise, random audit put your services to the test...Passed with flying colors Thank you!

5.0 hace 4 años

Comentarios: I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services.
I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees.
All I have to do is plug in the time cards each week and click the pay
button.
The surprise, random audit put your services to the test...Thank you! Sincerely

Puntos a favor:

Ease of use for sure, navigation, and customer support

Contras:

Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

DAVID
Manager en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Small business owner

4.0 hace 2 años

Comentarios: Easy to use for all small business owners

Puntos a favor:

Price and easy access. Easy to install and best program for small business owners

Contras:

need more time to submit payroll. Overall system is great.

Sterling
Executive Director en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The POS system is easy to use, fairly simple to set up, and does not cost that much.

4.0 hace 5 años

Puntos a favor:

It's ease of use. I do not have anything else to say regarding this topic, it's just easy to use and easy to teach.

Contras:

The only thing I do not like about this software is that the reports for cash drawers are limited. If I want to see my totals for pay-outs throughout a month, I have to click on each individual cash drawer, which is time consuming and annoying. It makes it challenging for me to track cash transactions, especially when it is automatically synced to quickbooks. The cash drawer reports are not synced to quickbooks.