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Opiniones de ClickMeeting

Sobre ClickMeeting

ClickMeeting es un software de webinars que ayuda a expertos de todo el mundo a alcanzar sus objetivos.

Descubre más sobre ClickMeeting

Puntos a favor:

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use.

Contras:

This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Valoraciones de ClickMeeting

Evaluación media

Facilidad de uso
4.5
Atención al cliente
4.4
Funcionalidades
4.4
Relación calidad-precio
4.3

Probabilidad de recomendación

8.3/10

ClickMeeting tiene una valoración global de 4.4 estrellas sobre 5 según las 160 opiniones de usuarios de Capterra.

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Filtrar opiniones (160)

Alfredo
Webinars Planner & Implementer en Argentina
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Por lejos, el mejor soft para la realización de Webinars Profesionales

5.0 hace 4 años

Comentarios: En estos tiempos de aislamiento social por la pandemia de Covid que nos toca vivir, en los que muchos han tenido que salir (obligados) a realizar reuniones virtuales, webinars y afines -en muchos de los cuales me ha tocado participar como asistente-, y en las mas variadas plataformas existentes; cada vez que lo hice me he convencido un poco mas que los seminarios en linea que implemento en mi AuditorioWeb (by ClickMeeting) son incomparables, super-profesionales; y es la plataforma la que marca la diferencia

Puntos a favor:

La estética, la personalización y el grado de automatización que se logra con ClickMeeting no la he visto en muchas otras plataforma, entre las tantas que llevo probando desde que comencé con los Webinars allá por 2012 Fácil, intuitiva, elegante serian algunos de los calificativos que mejor le quedan. El gusto y la satisfacción de speakers y asistentes con los cientos de Webinars que llevo realizados, me reafirma en cada evento esto mismo

Contras:

Realmente no le encuentro puntos débiles

Respuesta de ClickMeeting

hace 4 años

Dear Alfredo, thank you for your multi-threaded feedback and the highest rating. We are glad that ClickMeeting meets your expectations and helps you with your webinars / online meetings. This is the best award for us :)

Daniel
Daniel
OPOVICTOR en España
Usuario de Linkedin verificado
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Buen trabajo

5.0 hace 2 años

Comentarios: satisfecho en general

Puntos a favor:

El buen soporte técnico y el poder tener muchos webinar en linea

Contras:

en primera instancia, el precioal final, por todo lo que ofrecen, entendí que era el justo

Respuesta de ClickMeeting

hace 2 años

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Małgorzata
Profesor en Polonia
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

La mejor plataforma para e-learning

5.0 hace 3 años

Comentarios: ¡Me encanta absolutamente todo! Puedo fácilmente compartir la pantalla y todo funciona rápidamente. Además tienen el equipo de soporte estupendo y siempre que tengo alguna duda les esribo y al cabo de unos segundos tengo la respuesta.

Puntos a favor:

es super rápido, puedo compartir la pantalla en cada momento y acercar el cotenido compartido si resulta demasiado pequeño.

Contras:

Para mi no tiene ningunas desventajas, es la mejor plataforma que había usado. Se necesita Internet bueno y estable, pero es algo obvio para cada plataforma

Respuesta de ClickMeeting

hace 3 años

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Carlos
director en España
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

estafa con la congelación

1.0 hace 3 años

Comentarios: Es un engaño

Puntos a favor:

Si quieres cancelar la cuenta te ofrecen congelarla por 90 días. Y si aceptas estás perdido porque no puedes acceder a ella, no puedes anularla, no puedes ver cuándo se descongela... y claro, te puedes encontrar que, sin previo aviso, te han cobrado 200 o 400€, como me ha pasado.

Contras:

El servicio al cliente es pésimo. No puedes anular la cuenta cuando está congelada.

Respuesta de ClickMeeting

hace 3 años

Hello, We have already advised you to contact our billing department at [email protected]. ClickMeeting Team

Michał
Michał
Senior content marketer en Polonia
Usuario de Linkedin verificado
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A perfect tool for marketing and client onboarding

5.0 hace 8 meses

Puntos a favor:

I value ClickMeeting for its ease of use and clear interface. From the perspective of an event organizer, the system's intuitive operation and extremely competent and swift customer support are also significant. We have been using the ClickMeeting webinar platform for many years and cannot imagine switching.

Contras:

Managing uploaded files and certain limitations regarding formats can be problematic.

Respuesta de ClickMeeting

hace 8 meses

Hello, Thank you for the rating! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

ALESSANDRO
TEACHER en Italia
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Exceptional Tool for Virtual Classroom Management

5.0 hace 7 meses

Comentarios: Generally, the experience with ClickMeeting is positive. It allows all the items that are required to manage a virtual class. The platform is interactive and accommodates polls, Q&A, among other items, to ensure students' active participation. And the customer support has been great, always there to help with any hiccups we've had in our sessions.

Puntos a favor:

I have outstandingly liked their robust features in logging and recording. My kind of virtual class is one that is publicly funded, and therefore the documentation has to be done with pin-point precision. Plivo's simplified planning of all these live sessions, with great audio and video quality, taking care that everything coming from these sessions is recorded and can be easily accessible for compliance.

Contras:

While ClickMeeting beats out in so many areas, one that I found a little bit cumbersome was the setting up of the comprehensive logging and recording options. It worked flawlessly once configured, but I would have preferred an easier setup to start with.

Respuesta de ClickMeeting

hace 7 meses

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Katarzyna
ceo en Polonia
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Unrelaiable features and poor customer support

1.0 hace 4 años

Comentarios: Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional.
Wouldn't risk using clickmeeting while hosting webinars with higher attendance.

Puntos a favor:

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Contras:

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Respuesta de ClickMeeting

hace 4 años

Hello Katarzyna, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. Unfortunately, in your case, we couldn't help further. ClickMeeting Team

Antony
Team Lead en Canadá
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Fantabulous A/V/W Conferencing Program

5.0 hace 4 meses

Comentarios: Audio and video conferencing. Business instant messaging.

Puntos a favor:

ClickMeeting offers robust BIM and video conferencing capabilities. It also enhances quality video calls over the internet.

Contras:

Currently, I am facing zero issues when using ClickMeeting.

Respuesta de ClickMeeting

hace 4 meses

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Geoffrey
Founder en Italia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

When stability is your #1 criteria

5.0 hace 3 años

Comentarios: I like that it's a flexible and easy to use tool.
Support is always here to help.
My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

Puntos a favor:

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Contras:

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Respuesta de ClickMeeting

hace 3 años

Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Cédric
Chef de projet multimédia en Francia
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great tool, easy to use

5.0 hace 7 meses

Puntos a favor:

It's user friendly, beautiful tool. It's easy to use. Support team is very efficient, fast and friendly. No bug. the automation is wonderful, with monitoring and follow-up, fully configurable.

Contras:

white label customization is too expensive. We did not do it. we cannot choose a picture from us for the background of the waiting room, it is paying and too expensive for us but the pics offered by Clickmeeting were finally enough for us.

Respuesta de ClickMeeting

hace 6 meses

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Michał
Owner en Polonia
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great solution for online education

5.0 hace 10 meses

Comentarios: Very good, very good program - I highly recommend it

Puntos a favor:

1. Easy to use 2. Very predictable 3. Great feature for managing the audience

Contras:

It's not possible to have more than one CTA prepared in the same time

Respuesta de ClickMeeting

hace 9 meses

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Jake
Head of Learning en Alemania
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The best platform for webinars

5.0 el año pasado

Comentarios: Very good and getting better all the time.

Puntos a favor:

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Contras:

*Connection in China is patchy *Not enough people use it

Respuesta de ClickMeeting

el año pasado

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Małgorzata
Coordinator od FASD Center en Polonia
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ClickMeeting for NGO's activities

5.0 hace 2 años

Comentarios: having ClickMeeting we can deliver trainings for our clients - paid and free of charge; many events are free of charge so it's important if the platform is cheapbefore we had problems with delivering trainings, with managing trainings etc.

Puntos a favor:

reasonable price, automated functions, easy management

Contras:

I can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms

Respuesta de ClickMeeting

hace 2 años

Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Brendan
Brendan
VP en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Horrible functionality and customer service.

1.0 hace 5 años

Puntos a favor:

It was easy to set up it got increasingly complicated with so many unnecessary options that weren't well explained.

Contras:

EVERYTHING else was horrid. I lost 75% of my attendees due to the terrible functionality and un-user friendly platform.

Respuesta de ClickMeeting

hace 4 años

Hello Brendan, We would like to inform you that the plan you purchased did not allow more attendees. Our Support Team informed you about the situation: "In that case only 25 attendees will be allowed to enter the webinar room. Additional people would be put in the waiting room and displayed a message that the room is full. You can, however, upgrade to a paid plan if that happens - you would see a notification about the room being full on your end as well". We hope this clarifies your query. Best regards, ClickMeeting Team

Ernest
project coordinator en Polonia
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very good communication tool for the Foundation

5.0 el año pasado

Comentarios: Overall, it is a very good tool for our applications, i.e. for webinars and symposia. The ability to serve 3,000 participants or even more in our business is essential, and ClickMeeting provides such an opportunity. The ease of interacting with participants is also what distinguishes this product.

Puntos a favor:

ClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.

Contras:

An option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.

Respuesta de ClickMeeting

el año pasado

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Bartosz
Prezes Zarządu en Polonia
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review

5.0 hace 2 años

Comentarios: I enjoy using the software.
Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

Puntos a favor:

- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players

Contras:

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Respuesta de ClickMeeting

hace 2 años

Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Dariusz
Teacher and couch en Polonia
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Clickmeeting - wow

5.0 el año pasado

Puntos a favor:

Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.

Contras:

No, everything is perfect. Great customer service. I'm very happy.

Respuesta de ClickMeeting

el año pasado

Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team

Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Reliable online meeting room with multimedia options

4.0 hace 6 años

Puntos a favor:

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Contras:

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth. *Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them. *If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room. *You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Respuesta de ClickMeeting

hace 4 años

Hello, Thank you for the review! We are glad you enjoy using our platform. Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com All the best, ClickMeeting Team

Duong
Duong
Marketing & Communications Senior en Vietnam
Usuario de Linkedin verificado
Servicios financieros, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good platform to connect with clients

4.0 hace 2 años

Comentarios: We have been using the platform through the pandemic and it's certainly a great tool.

Puntos a favor:

The platform provides a seamless experience to for both hosts and attendees. Along with various features to help improve the engagement in a webinar, the price for all of them are quite reasonable.

Contras:

Sometimes our attendees cannot join even with good internet connection. There is still no option to change virtual background on the browser, this is difficult for big corporates that have strict rule of installing third-party application on their devices.

Respuesta de ClickMeeting

hace 2 años

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Kamil
Marketing Manager en Polonia
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Clickmeeting is really good for webinars and online meetings!

5.0 hace 2 años

Puntos a favor:

Support, easy to use, simply and clever design!

Contras:

Some technical issues happened. We are also happier when we have highest option than the simply one.

Respuesta de ClickMeeting

hace 2 años

Hello Kamil, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Paweł
Koordynator en Polonia
Práctica médica, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The best

5.0 hace 3 años

Comentarios: Getting better! Other programs may slowly hide behind them!

Puntos a favor:

No failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!

Contras:

No such things! You are the Best! Best! Best!

Respuesta de ClickMeeting

hace 3 años

Hello Pawel, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Usuario verificado
Usuario de Linkedin verificado
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good webinars deserve a good platform like Clickmeeting

5.0 hace 6 años

Comentarios: It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.

Puntos a favor:

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

Contras:

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

Martin
Managing Director en Alemania
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

GDPR-compliant All-in-One Solution for Webinars and Video-Conferences

5.0 hace 2 años

Comentarios: I am using it for Webinars (with 200+ participants from 70+ countries), as a virtual classroom with 15-20 participants and for one-to-one video conferencing. It is always working great.

Puntos a favor:

It's GDPR compliant, programmed in Europe, very good set of features and fast customer service via Chat.

Contras:

It's not as often used as Teams or Zoom, so some of the users are astonished about another platform they have not seen before. But they just need some minutes to be happy.

Respuesta de ClickMeeting

hace 2 años

Hello Martin, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Ernst
Online trainer en Austria
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very good tool for online teachers

5.0 hace 3 años

Comentarios: In addition to teaching, ClickMeeting can be used very well for online meetings or streaming events.

Puntos a favor:

It has everything one needs to teach online and to interact with participants, such as whiteboard, Q&A, polling, automated recording or upload to a YouTube channel. Moreover, the design is elegant.

Contras:

Technically I do not miss anything. Nevertheless, the price is higher compared to other providers.

Respuesta de ClickMeeting

hace 3 años

Hello Ernst, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Martyna
Digital Innovation Lead en Polonia
Consultoría de gestión, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great webinar platform!

5.0 hace 2 años

Puntos a favor:

We are satisfied with using ClickMeeting to plan online events, primarily webinars and workshops. 

ClickMeeting features an intuitive and straightforward user interface that makes it simple for anyone to start a video conversation or join an online event. Tool is very simply to use and doesn't need to be installed. Meetings are usually stable, even in low-bandwidth conditions. ClickMeeting offers a variety of features, including Follow-up emails, Presentation mode, Automatic recording of meetings. The platform provides tools for engaging with attendees, such as chat and Q&A session.

Contras:

We didn't notice any disadvantages of the software.

Respuesta de ClickMeeting

hace 2 años

Hello, Thank you for your rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team