Opiniones de Connecteam

Connecteam te ayuda con el flujo de trabajo

Puntos a favor:

Ha sido un aplicativo muy útil y de fácil uso para nuestra área de workforce.

Contras:

Dependiendo el dispositivo donde se implemente puede tornarse lento

Best plataform

Puntos a favor:

Fácil de usar en el móvil, rápida y sencilla

Contras:

a veces tengo problemas para adjuntar trabajos

Mejor app de evalúa evaluación de tu equipo

Puntos a favor:

Una plataforma que te permite evaluar tu equipo de trabajo

Contras:

Debe mejorar en algunas pequeños detalles, pero en general me gusta mucho

Connecteam: Una Solución Eficaz para la Gestión de Equipos

Comentarios: En general, me parece que es una herramienta completa y eficiente para la gestión de equipos, con una amplia gama de funciones que van desde la comunicación hasta la planificación de proyectos y el seguimiento de tareas. La plataforma es fácil de usar y la integración de mensajería es muy útil. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz para la gestión de su equipo.

Puntos a favor:

Lo que más me ha gustado de Connecteam es su plataforma de mensajería integrada. Permite una comunicación clara y eficiente entre los miembros del equipo, lo que es esencial para una buena gestión de equipos. Además, la asignación y seguimiento de tareas es muy fácil y efectivo, lo que es una gran ventaja para los líderes de equipo. También aprecio la funcionalidad avanzada de planificación de proyectos y la capacidad de monitorear la productividad del equipo, lo que es una herramienta valiosa para cualquier líder de equipo.

Contras:

Es posible que algunos usuarios puedan encontrar que algunas funciones son un poco complicadas de entender al principio, pero con un poco de práctica y tiempo, es fácil aprender a usarlas. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz y completa para la gestión de su equipo.

solucion eficaz para gestionar equipos

Puntos a favor:

llevo muy poquito usando esta aplicación pero lo que mas me ha gustado es ver mediante GPS el fichaje de los empleados en el sitio donde estén, la modificación de turnos y la eficacia para comunicarte con soporte

Contras:

lo que menos me ha gustado es que aun no termino de entender mucha sistemática de la aplicación, me esta costando un poco llevar a cabo varias tareas porque no es fácil de entender.

Simply the best

Comentarios: Just superb.
I have been using and implementing Connecteam for a decade, in organizations as small as 8 employees, and as large as 400 in Hospitality - and cant recommend them enough!

Puntos a favor:

Connecteam product is top notch, very intuitive. Tech support is first class And the continous product improvments are inspiring.

Contras:

New pricing is a bit tricky, and could be more forgiving. However, the free option is good at small scale

Connecteam Review

Comentarios: Overall it's a great app that offers a lot of avenues to communicate with team members.

Puntos a favor:

It's so much more than just a messaging app to communicate with colleagues. I love the knowledge base that allows us to access important documents on a moment's notice. I love the ability to "recognize" staff for achievements for all staff to see. It's great to be able to create courses for educating our staff on important information. Updates are a great way to get information to our team that ensures they see the message directly rather than getting lost in the midst of all the messages. We love that it is HIPAA compliant!

Contras:

Connecteam can be slow and that is frustrating. It's not always slow, but definitely can be. I don't like the way notifications are set up as it makes it look like you have a message when you really don't. I often miss personal messages because of the way the notifications are set up, which is definitely frustrating. The mobile app is convenient for general staff, but it is not great for administrators to use. Our company runs 24 hours a day but administrators are not at their desk to use the desktop version for 24 hours a day.

Doesn't REALLY integrate with Quick Books

Comentarios: Nice and knowledgeable for the most part but don't seem to see any issue with things like this. Making me question my huge investment. Yes - for all of these great things - this is a major drawback and causing wasted admin time.

Puntos a favor:

Amazing product that does so much. Knowledgebases and scheduling work so well. Communications and documentation is top notch.

Contras:

They say they integrate with Quick Books. However, they only "push" payroll totals / regular hours to QBO. Connecteam allows the separation of hours by category per employee. For example: I have staff that work in multiple departments and their schedule and time sheets are broken out by those departments. Even though I pay for the top tier of all of their products, we have to print a spreadsheet and enter time by department/category by hand for all 60 employees. -- this is not integration.

All in one solution that works!

Comentarios: We now couldn’t live without Connecteam. It’s all in one solutions are perfect for the people side of business and the platform is constantly being upgraded which is great.

Puntos a favor:

Connecteam covers all aspects of our HR requirements and allows us to keep rostering, communications and training all in one place.

Contras:

The number of features that you require an expert plan to access. The expert plan is extremely expensive and we cannot justify the upgrade expense.

Fantastic system

Comentarios: Excellent support, fantastic system. So glad i found it 4 years ago

Puntos a favor:

That its so flexible we can build our own reports etc

Contras:

You can't automatically carry over unfinished jobs to the next day in job schedule. It has to be done manually.

Connecteam is the best time tracking and communication platform!

Comentarios: Connecteam has been a gamechanger for us. We have used other communication and time tracking applications in the past, but this is by far the best and most integrated for both aspects. It's also cut down a lot with disagreements and/or questions about time and clock-ins. I would never go back to using another platform.

Puntos a favor:

It's very easy to navigate the app on both the supervisor and employee side. The sign off on shifts and automatic clock-outs have saved us a lot of headaches with time tracking. It's also been great to be able to use the location tracking, when needed. It's easy to pull hours and utilize the reports for payroll. I love it!

Contras:

I really haven't found anything that I don't like.

Great System for Multifaceted Hybrid Teams

Comentarios: We are a new business with a unique blend of remote administrative staff and on site service staff, and appreciate the options and flexibility of this app. The level to which we can customize our teams and communications to our unique industry has been integral into keeping our teams functioning.

Puntos a favor:

The customer service is excellent and provides timely assistance through a variety of communication channels. On the user end, it is intuitive and accessible to my staff. The scheduling capabilities allow for a wide variety of roles and shift hours, and the reporting is easier to access than many other scheduling and payroll apps.

Contras:

The learning curve for managers is a bit steep some times, occasionally requiring a lot of “fiddling” with permissions settings and trial and error. This is offset by aforementioned support service.

Great but needs work

Comentarios: It has everything to be great but the things above bring it down for us

Puntos a favor:

It has everything we need to run our business

Contras:

Unable to view info on the laptop that has been added to the job Unable to put unavailability when existing shifts are there Have to refresh multiple times for it to work Add Job button isn’t on the side where the job schedule is so you have to scroll to the top all the time

Great for communication and scheduling needs, but feels oddly organized.

Comentarios: It's reliable and efficient. Nice design. Although It doesnt feel exactly user friendly. I cant explain it. I think it is "feed" vs "assets". I feel like those are not keywords that signal much of what I will find when I click on them. Maybe there could be a "homepage" instead, which is the feed, and then a few shortcuts at the top. It always takes me a second to find job scheduling. Maybe customizable widgets or shortcuts? That way when I get onto the app, I have me feed, and then I can add "chat" and "job scheduling" etc to the top. That feels more user friendly and organized in a way where I feel like I know where everything lives.

Puntos a favor:

Pricing is good compared to what is out there! It worked with our needs and budget. It is convenient to have scheduling and chat in one app. The admin features are well-designed and thought out. Lots of different features and conveniences when it comes to making schedules. I like being able to send out a blast that all employees must acknowledge in-app. Much better than an email they can just ignore. Love the announcements like anniversaries and birthdays. It feels like a happy community rather than a rigid messenger with no bells and whistles. We have so much information getting sent around and connecteam really helps us streamline and organize everything reliably!

Contras:

I wish I could preview unread messages when my face unlocks my phone (like I can with texts). Messages get lost quickly. Maybe this feature would help. I wish I could message someone without starting a group chat that I have to create and name. Feels unneeded and cumbersome when I just need to get a quick message to a couple people. Then when I want to reach out to the same exact people, I either need to find the old thread with a title that is now irrelevant, or start a new one. If I start a new one every time then it will take longer to look back and find the info I am looking for. Oh I dislike how it goes backwards page by page when I try to leave a message to check another one. Let's say I get a message from my boss, but then want to go over to our company wide chat. It will take me back to each screen I have visited before bringing me back to the "home page". I'd rather just jump around. I do not need to go through each step in reverse. It's like checking email after email and instead of being able to lick "inbox", you have to click through every email you just viewed first. Oh even better: it's like taking an elevator from the top floor to the bottom floor and some kid clicks every single button so you have to stop at each floor before you get to where you're going. I wish there were more emoji reactions, or that we could just react with whatever emojis are on our phones. Oh one more: we share devices among employees. When someone changes their name on there, it takes a while to refresh so I am not always sure who I am talking to that shift.

Very Happy Using This Product.

Comentarios: I love Connecteam. I have three clients who use it now and I love the data that comes from Connecteam. It would be great if I could switch companies without having to log out though. I really appreciate having a live person to talk with and I appreciate their knowledge of Connecteam.

Puntos a favor:

Intuitive, color coded, hover over clock in and out and the address pops up, scalable, can select individual things we need instead of paying for things I don't need.

Contras:

Learning curve for setting up is complicated. I appreciate all the videos and the videos help immensely, however they take time, which is something I don't have.

What didn't work for me, might work for you.

Comentarios: The app platform is user friendly, very easy to figure out even with no training. When I discovered there was no way to GPS track my very wide and spread out sales team, I switched to another service. Printing time sheets was a little glitchy but while annoying it was manageable.

Puntos a favor:

For field canvass management PROS - this app does work great ONLY IF you have immediate supervision over your field team. You can communicate via messaging and do the basic punching in and out right from this app. You can print time sheets.

Contras:

FIELD CANVASS MANAGEMENT CONS -You can NOT GPS track your team, so if you DON'T have supervisors actually out walking with your canvassers you will not know where they are and you'd have to just trust people punching in and out and actually canvassing and doing what they're supposed to be doing. - I didn't care for the time sheets feature on the desktop, you'd have to log out and refresh any time you select the period (dates) that you want to export, which was a huge pain for me. -If you have commission ONLY canvassers, this app would be OK, and its very cost effective, you get a lot out of the free version. Now, if you're like me and have hourly+commission team - you want eyes on them at all times. You can't pay someone hourly without knowing what they're doing - are they at the mall shopping? are they home? Are they working? The lack of real-time tracking was the main reason I stopped using it. Wasn't a good fit for us, but it may be a good fit for someone else.

Connecteam, A Nice Solution

Comentarios: Very positive overall experience. We've been using Connecteam for years as a timeclock, information database, and communication.

Puntos a favor:

Connecteam is always innovating and keeping their clients up to date. They offer great options to delivery information to our teams and keeping everyone on the same page.

Contras:

Sometimes read messages will show as unread when loading. Certain knowledge base formats don't load properly or quickly.

Simplifies work flow and simple to use.

Comentarios: Connecteam is a great platform for our company. We operate multiple venues and things like being able to see who is clocked in is vital for us. Connecteam is easy to use, and provides multiple uses for our company, simplifying our workflow. It makes my job easier, as there is less bouncing around to different software.

Puntos a favor:

Ease of use and versatility. Continued improvement. Ability to use on phone and computer. Being able to do so many different things including schedule, time clocks, training, completing forms and more in one place simplifies my work life.

Contras:

Would like to be able to link easily to a Gusto account that has multiple companies to be able to import timesheets easily

100% worth the investment

Comentarios: I feel like it has evolved over the padr year
I love the ongoing upgrades and the support that comes with it. I have attwnded somw of the webinars when new features come out. It has been a game changer and a vital part of my business

Puntos a favor:

Connect team has been a crucial part of our orginaization. It keeps the team unified in allowingnusnto connect with one another to share everything. Whether we are wishing someone a happy birthday or sharing a raving client review, the impact of Connect has bridged the gap between our staff. The organizational aspect for management has been improved greatly with assigned tasks and private groups. This is exactly what we needed and I contribute our success in the buiness to the communication we have achieved with this platform!

Contras:

I wish the additional cost to some of thr added features could be chared a la cart. The pricing runs in tiers, however I wish you could specifically pay for a particular feature. Ie delayed scheudled messages. I have my best ideas in the middle of the night and I would love to share with my staff . However, i dont feel the need to upgrade to the next tier as I dont need all the other bells and whistles.

Excellent scheduling palatform

Comentarios: Much better system than what we were using to schedule people. Changed our operations for the better!

Puntos a favor:

Easy for our crew to see their schedules in the app, easy for multiple admin users to change or add shifts.

Contras:

A small number of features in upgraded tiers that would be nice to have, but several features also in those tiers that we wouldn't need to utilize, so on the fence if it's worth the extra money but not use everything we're paying for.

GAMECHANGING app for our business!

Comentarios: Connecteam has been a GAMECHANGER for our organization of over 100 employees. It was easy to onboard staff from our last work app to switch over to connecteam and the features have streamlined many of our systems.

Puntos a favor:

Ease of use, great features, quick support team responses.

Contras:

Would like more features included in different tiers.

Happy business owner

Comentarios: Its been a great experience. I have tried many didnt schedule app and this one is the best. Will continue using for many years to come. Thank you

Puntos a favor:

I like being able to current reoccuring bookings so im not having to manual input all of our cleaners jobs. Makes lkfe so much easier

Contras:

The cleaners have complained a few times about not being able to clock in.

Good and not to pricey alternative to WhatsApp, may not have been my first choice again

Comentarios: It is a good alternative to WhatsApp, especially given the GDPR data protection laws around contacting employees within working and non-working hours. You can customize the look by adding you company logo, you can divide users into intuitive groups (e.g. by shop location) and assign managers etc. Some features need to be worked on, like glitching of the app on mobile device, especially the issue with chat not loading (but the main feed loading well).

Puntos a favor:

easy process of adding new users and groups of users, the 'feed' page for all, easy log in i the browser window, possibility to choose the days 'off' so the notifications don't pop up

Contras:

glitching of the app, especially on the mobile devices - 3 out of 10 times the chat wouldn't load on the phone even after force closing the app, but would load in the browser window with no problem; poor and non intuitive UI in terms of displaying the media sent over via chat, notifications not always pop up, sometimes they pop up even though the message was already seen and read

Connecteam Improved Our Staff Communication

Comentarios: The support team is super helpful and I get quick responses to questions/requests. I am able to manage everything on my own and very easy to maintain-which I like. The structure is easy to adapt to a variety of work environments, so you can plug and play right away without needing implementation timelines and such. Considering the overall cost, it is very economical compared to the cost of buying a system, the time to implement a software product, and then paying people to manage it.

Puntos a favor:

The interface is very user friendly and intuitive. I like that is easy to use in both the admin and mobile/user views. I enjoy the many features available for communication with staff, setting up shifts, and managing staff work and payroll.

Contras:

It can be frustrating when you want to use a feature and then find out it is behind a paywall and you need to upgrade to use it. I appreciate that I can manage the cost by deciding what features we use, number of users, etc, but sometimes it feels like features that should be included at a certain level requires another fee in order to access it.

Great features, but delayed messages

Comentarios: Other than the delay in receiving messages, it's a great app. Thus the 3* rating.

Puntos a favor:

I like all of the features and how everything we need to run an online/remote team is in one app.

Contras:

There are major delays in messages and some team members cannot seem to get notified of messages even though everything we can see is turned on.