--- description: ¿Qué piensan los usuarios de Mention? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mention gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mention - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/30781/social-media-marketing/software) > [Mention](/software/149705/mention) # Mention Canonical: https://www.capterra.com.pa/software/149705/mention Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/149705/mention?page=2) > Mention es una solución de supervisión de redes sociales diseñada para brindar alertas basadas en palabras clave acerca de tu marca, tus competidores, entre otros. > > Veredicto: 288 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Mention? Mention es excelente para equipos de marketing, gerentes de relaciones públicas, gerentes sociales, ejecutivos, agencias y escuelas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 288 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Mention - **Ubicación**: Paris, Francia - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 599.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop) - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Creación de informes y estadísticas - Filtrado por palabras clave - Gestión de la experiencia del cliente - Gestión de la reputación - Hashtag Tracking - Métricas de rendimiento - Panel de comunicaciones - Real-Time Notifications - Segmentación de clientes - Segmentación por público - Seguimiento de marcas - Seguimiento de palabras claves - Supervisión de competidores - Visualización de datos ## Integraciones (en total: 3) - Geckoboard - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de marketing en redes sociales](https://www.capterra.com.pa/directory/30781/social-media-marketing/software) ## Categorías relacionadas - [Herramientas de marketing en redes sociales](https://www.capterra.com.pa/directory/30781/social-media-marketing/software) - [Herramientas de monitorización de redes sociales](https://www.capterra.com.pa/directory/31028/social-media-monitoring/software) - [Herramientas para gestionar la reputación](https://www.capterra.com.pa/directory/30750/reputation-management/software) - [Software para análisis de redes sociales](https://www.capterra.com.pa/directory/31655/social-media-analytics-tools/software) - [Herramientas de monitorización de redes sociales](https://www.capterra.com.pa/directory/33397/social-listening-tools/software) ## Alternativas 1. [YouScan](https://www.capterra.com.pa/software/173036/youscan) — 4.9/5 (106 reviews) 2. [Sprout Social](https://www.capterra.com.pa/software/121447/sprout-social) — 4.4/5 (606 reviews) 3. [Blabla](https://www.capterra.com.pa/software/1079603/Blabla) — 5.0/5 (9 reviews) 4. [facelift](https://www.capterra.com.pa/software/150410/facelift) — 4.4/5 (131 reviews) 5. [Sprinklr](https://www.capterra.com.pa/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) ## Opiniones ### "Comprehensive and Advanced Social Monitoring Tool" — 4.0/5 > **Enes** | *14 de enero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: They have the most comprehensive data resources; you can also classify your reports and feeds according to your needs. You can collaborate with the team easily, and automated queries make a difference if you want to go deeper. > > **Puntos en contra**: It's hard to manage the mentions at the first adoption stage. It's hard to set this tool up since it is a more advanced monitoring tool. > > The customer support is good and very comprehensive. Since we want to adopt a medium/basic level monitoring tool, we decided to move forward with another one. If it is very important to listen to social and track branding, you can feel confident. It makes me feel it's a bit too much for the B2B companies if their first time to use that kind of tools. ----- ### "the perfect tool to allow you stay informed on your performance, and stay ahead of looming troubles" — 4.0/5 > **Mohammed** | *6 de julio de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier. > > **Puntos en contra**: Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier. > > Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible. ----- ### "Not the best ratio of value for money" — 3.0/5 > **Usuario verificado** | *20 de febrero de 2023* | Internet | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The scope of channels you can "listen to" is pretty impressive, sometimes even too much with a lot of noise and things you don't really care about. If the filtering options can be better to get rid more easily of this noise, the rest of the tool is pretty easy to use and straightforward, especially when it comes to the additional functionalities that are analytics or social media management. The influencers search tool is quite accurate and useful. > > **Puntos en contra**: The free version is way too limited, only focused on web listening functions, whereas the paid version is quite expansive considering the multiple weaknesses of the different tools. Analytics are good but not that good, social media poster is okay but some other products do it better, and so on. > > Mention is mostly useful as a PR watch and web listening tool, even if we can appreciate the fact that it's not only this. Product direction is obviously trying to take Mention to the next level with a broader usage of the social media management and analytics capacities, and while they are not there yet, it's still full of promise. ----- ### "So far the best tool and it has been with me since 2015\!" — 4.0/5 > **Ashwaq** | *20 de enero de 2023* | Relaciones públicas y comunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is on-spot, easy to use and accessible by the clients as well which spares us lots of reporting time. The alerts is another merit where we're alerted upon any increase in mentions. The customer care team and the account managers are super keen to develop the tool and we're a living example where it has showed amazing development in tracking arabic keywords and constantly working on sentiment analysis. The tool has an influencer identifying function as well which helps most of the times > > **Puntos en contra**: The only thing is modifying reports to a certain hour not date only. > > The most successful tool which has enhanced our offerings as an agency for online news and mentions across all private and public companies and governmental entities who usually use heavy tools like Sprinklr, Lucidiya, meltwater etc. ----- ### "Mention gets all the mentions" — 5.0/5 > **Kristi** | *10 de septiembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It’s a cost-effective, in-depth monitoring solution. > > **Puntos en contra**: I wish more features were available to base plans, even on an a la carte basis. > > Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases. ----- Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/149705/mention?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/149705/mention) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados