--- description: ¿Qué piensan los usuarios de Seekom? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Seekom gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Seekom - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Seekom](/software/148849/seekom-ibex) # Seekom Canonical: https://www.capterra.com.pa/software/148849/seekom-ibex Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/148849/seekom-ibex?page=2) > Sistema de gestión hotelera totalmente basado en la nube con gestor de canales de ventas incorporado y gestión de tarjeta de crédito PCI. > > Veredicto: 23 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Seekom? hoteles, moteles, moteles familiares, parques de vacaciones, alojamiento y desayuno ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 23 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Seekom - **Ubicación**: Wellington, Nueva Zelanda - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: USD 150.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Nueva Zelanda ## Funciones - Automatización de marketing - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de calendarios - Gestión de ingresos - Gestión de propiedades - Gestión de recepción - Gestión de reservas - Gestión de reservas - Gestión de tareas domésticas - Gestión de tasas - Integración de GDS y OTA - Punto de venta (POS) - Reserva en línea - Reservas online - Tarificación dinámica ## Integraciones (en total: 2) - PayPal - Xero ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.com.pa/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.com.pa/directory/20032/reservations/software) - [Software de gestión de canales para hoteles](https://www.capterra.com.pa/directory/31615/hotel-channel-management/software) - [Software de gestión de canales](https://www.capterra.com.pa/directory/30678/channel-management/software) - [Software de gestión de campamentos](https://www.capterra.com.pa/directory/10040/camp-management/software) ## Alternativas 1. [WebRezPro](https://www.capterra.com.pa/software/113348/webrezpro) — 4.6/5 (211 reviews) 2. [eZee Absolute](https://www.capterra.com.pa/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.capterra.com.pa/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [ResNexus](https://www.capterra.com.pa/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Little Hotelier](https://www.capterra.com.pa/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Opiniones ### "Our experience with Seekom" — 5.0/5 > **Deka** | *5 de noviembre de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We really likes how it is easy to learn and operate. Very easy on the eye and straight forward. We switched to another company thinking it was going to be more affordable for us, but switched back to Seekom. Sometimes paying a little bit extra is not worth the stress. \[sensitive content hidden\] was great helping us out with the transition back with Seekom. > > **Puntos en contra**: So far so good. The only thing would be handy to have someone on call when we need it. Sometime it is hard to get someone over the phone. ----- ### "Using Seekom Ibex in the UK for 3 years now - EXCELLENT" — 5.0/5 > **Paul** | *12 de julio de 2016* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Once set-up (by Ibex) the system is straight-forward to understand and use. It does help if you have some computer knowledge as you feel comfortable clicking options BUT the help guides in text and video format are excellent. > > **Puntos en contra**: We'd like to see a couple of minor improvements to Guest Check-In Forms and have suggested these. If more users suggest them it will move up the queue to be implemented. However, it would be handy to have a "cost option" to have something implemented which - if others begin using it - could be refunded at a later date? > > We are a 19 bedroom hotel based in Somerset, UK. As we have developed our online presence during the last 3 years, Ibex has been there and managed our changes very well. Our integration with channels such as Booking.com and Expedia have been excellent and the system saves so much time. We have 3 of our own websites and we can tailor our prices for each one automatically; ensuring we target different markets effectively. ----- ### "Terrible Customer Support" — 3.0/5 > **Bridget** | *18 de febrero de 2026* | Ocio, viajes y turismo | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: The back end is easy to use, practical and reliable. Functionality is great. Can invoice agents easily and track Great flexiblitiy to send out emails to guests: automatic ones, templates, payment links. > > **Puntos en contra**: Since it has been sold to an overseas company the support has gone down hill big time. You can no longer call anyone, you must submit a 'ticket' and if you are lucky someone might get back in a day or two, often one week. The booking calendar that guests use to book on your website is not user friendly. More expensive than lots of other similar companies They charge you extra unless you use their payment gateway > > We have been with Seekom for 9 years. The lack of customer support to answer anything from a quick question to a major problem has really tainted our view of Seekom ----- ### "good company, good team, excellent support" — 4.0/5 > **YUBO** | *4 de agosto de 2017* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: the team is best, prompt support always, patient, knowedgable, full of energy, keep develop the software > > **Puntos en contra**: need offer a trouble trouter brochure, to save time of the team, I believe quite some questioins is frequently been asked by most operaters > > well, more efficient to summary the data/ manage daily booking/even suport the boom gate ----- ### "Never use this - there are far better options on the market" — 1.0/5 > **Alisa** | *28 de agosto de 2024* | Hostelería | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The system is easy to use and we could easily go between our different properties. > > **Puntos en contra**: The support is non existent and the 'important staff' ie account managers ect are awful. > > Was a great product before it was sold to overseas buyer. It is not worth using now. The support is horrific. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/148849/seekom-ibex?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/148849/seekom-ibex) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados