17 años ayudando a las empresas panameñas
a elegir el mejor software
Sobre Kennel Booker
Una solución de software de reservas en línea para la gestión de las perreras basada en la nube y en dispositivos móviles. Ahorra más de 10 horas por semana.
I not only work in a vet clinic, but we also have a groomer that utilizes our kennel space. With kennel saver we have the ability to book and label patients that are visiting with us.
I would like to be able to pick holes in this software but am having trouble thinking of anything. Again, anything that isnt as I need it, I just let to know and will amend the software.
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Alternativas consideradas:
KennelBooker was the best thing I did starting up
Comentarios: I love it. I looked at other booking software and this is the best for the value by far.
Puntos a favor:
It is so easy to use, track vaccinations, organize bookings and see my daily to do
Contras:
I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past)
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your wonderful review! We're thrilled to hear that Kennelbooker has been such a helpful tool for your business, making it easy to track vaccinations, organize bookings, and manage your daily tasks. We appreciate your suggestions about having a dedicated app for clients and adding the ability to include private client notes. These are great ideas, and we’ll definitely consider them as we work to improve the software. Thank you for choosing Kennelbooker and for recognizing its value compared to other alternatives. We’re here to support you as your business grows!
Big fan of KB
Comentarios: We've had an overall great experience.
Puntos a favor:
Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal.
Contras:
I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service.
Respuesta de Shanree Solutions
hace 2 meses
Thank you so much for your detailed review! We’re thrilled to hear that Kennelbooker has been a helpful tool for your team and that our customer service has been a strong point. It's great to know that your entire team can troubleshoot, making management easier for you. We appreciate your feedback regarding subscription pricing updates and the challenges with updating prices through Stripe. We understand how time-consuming that can be, especially during peak periods like December and January. We’ll definitely look into ways we can improve that process to reduce stress and make updates more efficient. Thank you for choosing Kennelbooker, especially for handling multiple locations and integrating with Stripe for subscriptions. We’re committed to making your experience even better as you continue to grow, and we’re here to support you every step of the way!
Lovely and confusing
Comentarios: Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access...
Puntos a favor:
I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several.
Contras:
The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function...
Respuesta de Shanree Solutions
hace 2 meses
We're glad to hear that you appreciate the flexibility of navigating through Kennelbooker and that it meets your needs overall. Regarding the number of day/nights the system lets you charge for an additional day/night if checkout is not before a certain time, eg if the pet is not collected by 5pm an additional nights fee would be added to the booking. Also on set up switching from nightly based bookings to daily based bookings would mean a Mon-Fri booking would be counted as 4 nights or 5 days depending on your preferred pricing. We've already taken some of your suggestions and added them to the system! Thank you for choosing Kennelbooker for its affordability and fit for your business. We’re always here to help if you need further assistance!
Alternativas consideradas:
Good program
Comentarios: it has been an ok program to work with. good for the industry
Puntos a favor:
good at keeping client information, and online bookings
Contras:
the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your detailed review! We're glad to hear that KennelBooker has been a good fit for managing client information and online bookings, and that it seemed like the better option for your business needs. We appreciate your feedback regarding the activity portal and how individual pages can get bogged down. We updated this to add paging for when adding so many activity records, most bookings tend to be 1-2 weeks in duration, in your case they last for months and we hadn't factored this into the design of the activity feature. You can also now quick record feeding and medications from the daily overview screen. Thank you for choosing KennelBooker and for sharing your insights. We're here to help improve your experience and make the system even better for your needs!
Alternativas consideradas:
Best Bang for your Buck
Puntos a favor:
Great customer service -[SENSITIVE CONTENT] and his team are very responsive and take customer feedback into account when making updates! The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like. The built in email capabilities are awesome - that alone has saved us so much time.
Contras:
The overall interface can be a little clunky from time to time, and periodically there are system glitches. They’re always solved quickly, but are frustrating nonetheless. Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're so glad to hear that you find KennelBooker to be a great value, and we're happy that the customer service and built-in email capabilities have been saving you time and enhancing your experience. Customizability is something we prioritize, so it's great to know that features like invoice and run card customizations are working well for your business. The booking calendar is quite complicated to display, and a lot of information needs to be pulled out of the database to display all of the bookings, in order to make the calendar display quickly we have limited it to show bookings on a month to month basis. We hope to allow for scrolling and automatic loading of data in the future. Thank you for choosing KennelBooker for its price and responsiveness, and for trusting us to help streamline your operations. We're here to support you and continue making the platform even better!
Kennel Booker - Excellent for Daycares & Boarders
Comentarios: Kennel Booker keeps our business flowing and we can see ahead and optimize our bookings
Puntos a favor:
Ease of use, good support, you can see quickly the coming weeks business
Contras:
Subscriptions model only available for daycare. We would like see subscriptions extend to dog walking, grooming and any other services offered
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're thrilled to hear that Kennelbooker has been effective for your daycare and boarding operations, and that the ease of use and support have been beneficial to your business. We appreciate your feedback on expanding the subscription model to other services like dog walking and grooming. We’re always looking for ways to enhance the platform and will certainly consider this in future updates. Thank you for choosing Kennelbooker and for highlighting the improvements over your previous system. We're committed to continuing to support your business as you grow!
Alternativas consideradas:
Dog Daycare
Comentarios: Puts the customer in charge but allows the business to control the extent
Puntos a favor:
Easy to use, once set up this software is a dream. Customers have the ability to book in which makes the business run so much more efficiently. With the exception of the con below generally very happy
Contras:
One issue really .... Example Tuesday evening, you have set out customer name boards for all the dogs who are booked in for Wednesday say 45 dogs You arrive Wed morning and you now have 55 dogs now booked in.....there is no way on KB to see who the extra 10 are !!!!
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're glad to hear that once set up, KennelBooker has been a great fit for your dog daycare and has helped make your business run more efficiently, especially with customer self-booking. Thanks for you feedback - it's always great to wake up to a raft of new bookings that come in from the online booking portal, you can quickly see these new bookings from the recent bookings panel or from the daycare report as it shows the created date of the booking. Thank you for choosing KennelBooker, and we're thrilled to support your business in Ireland! If you ever have more suggestions or need assistance, we're here to help.
Kennelbooker was a great tool for our business startup
Comentarios: very happy with KB and do not see myself switching anytime soon
Puntos a favor:
Ease of setup and ease of use. Customer support excellent
Contras:
Online shopping is average. Calendar integration could be more dynamic, but works all the same
Respuesta de Shanree Solutions
hace 2 meses
Thank you so much for your review! We're thrilled to hear that Kennelbooker has been a valuable tool for your business startup and that you found the setup and ease of use to be helpful. We’re also glad that our customer support has met your expectations. We appreciate your feedback about the online shopping and calendar integration. We’re always looking for ways to improve, and your input helps us make the platform even better for our users. We’re excited to continue supporting your business and are grateful for your loyalty to Kennelbooker!
Easy to use, but very powerful.
Comentarios: It makes running my cattery so much easier. I can't say there's anything that I don't like about KennelBooker. There have been a couple of things where I've thought "This could be better", and I've emailed the rep and he's fixed it the very next day!
Puntos a favor:
KennelBooker includes everything I've needed to get my Cattery admin running smoothly - customer and pet records, booking schedule, at-a-glance views of which rooms are in use at any one time... On top of that, it has an excellent, yet simple, online booking tool for customers to use. It's mobile friendly too, so I can easily check the schedule and confirm online bookings when I'm out and about. I've been able to start slowly, making use of only the bits I needed, and then started using more and more of the features as I've settled into the business. First I just used it for bookings, then I started logging vaccination details, then uploading scans of vaccination certificates, pet photos, dietary notes, then I turned on the online booking, and now I'm exploring the online payments integration. One of the customer rep is very responsive to feedback and has made a couple of tweaks that I've asked for very quickly.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your fantastic review! We're so glad to hear that KennelBooker has been a powerful tool for managing your cattery, from customer and pet records to booking schedules and vaccination details. It's great that you’ve been able to gradually explore and use more features as you've grown into your business. We love that you're finding the online booking tool and mobile-friendly interface helpful for managing your business on the go. It's also wonderful to hear that our team has been responsive to your feedback and made quick adjustments based on your needs. We're delighted that KennelBooker has made running your cattery easier, and we're here to continue supporting your business as it grows!
Very Simple Software For Kennel Owners
Comentarios: If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat. It's extremely intuitive and takes only a few minutes to really figure out all of the features. If you're looking for software with a lot of extra features, there are better options out there.
Puntos a favor:
Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy. If you have a kennel that provides other services (daycare, training, etc) you can also manage all of those aspects in the same place- and can even view all appointments varying different services on the same page- which is very nice if you have only one or two employees managing all aspects of your work.
Contras:
I have switched to other boarding software that had a few more features. This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're glad to hear that you find KennelBooker to be one of the simplest interfaces to use for booking, tracking, and managing appointments. It’s great to know that the streamlined layout makes it easy to handle multiple services, even for small teams with just one or two employees managing everything. The system is quite powerful and extensive and does allow you to manage all aspects of your business, if you jump into the settings area you can add additional features to your account, when settings up KB we try to not overwhelm new customers with all of the bells and whistles! Thank you for highlighting KennelBooker’s intuitiveness and ease of use, especially for those who aren’t tech-savvy. We’re here to continue supporting you, and we appreciate your insights as we work to improve!
Great product for a small business that needs lots of information tracking.
Comentarios: Great.
Puntos a favor:
Very easy software to use. Great information database and features (labels, reports, reminders) for the pets in our care.
Contras:
Some features could be improved - but already of a great standard.
Respuesta de Shanree Solutions
hace 2 meses
Thank you so much for your review! We’re delighted to hear that you’ve found Kennelbooker easy to use and that our information tracking features, like labels, reports, and reminders, have been helpful for managing the pets in your care. We appreciate your feedback on areas where we can improve—continuous improvement is key for us, and your input helps guide that process. We're also happy to know that our software's user-friendliness and customization options were a key reason for your switch from Gingr. We’re thrilled to be supporting your business and look forward to continuing to provide the tools you need to succeed!
Best of a bad bunch
Comentarios: This is a good system, to be used as an interim before we create our own. It would be good to buy a license, continue paying to monthy fee and then have our own software team make changes to make it work for our business.
Puntos a favor:
Integration with xero and ability to use on lots of different services
Contras:
Training calandar should be like the grooming calendar, there is no way to prevent double bookings Things don't do what they appear to do, like setting capacities or closed days
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're pleased to hear that the integration with Xero and the ability to use KennelBooker across different services has been helpful for your business. We appreciate your feedback regarding the training calendar and double bookings, as well as issues with setting capacities and closed days. We have added additional calendar options for training bookings, you can also set capacities and add in partial and full closed dates for all or some of your services. It's great that KennelBooker is serving as an interim solution, and we’re happy to hear you'd be interested in continuing with us while customizing the system for your business. If there's anything we can do to make the transition smoother or assist further, we're here to help!
Easy to use all around
Comentarios: Kennel Booker makes doing business easy.
Puntos a favor:
We were growing faster than I could keep track of all my pet vaccines and client information. Kennel Booker was a perfect solution for us. Now it is easy to keep track of all our pet and client information and Kennel Booker alerts me when vaccines are out of date. One less thing to look up when booking return clients. I can schedule for my specific site, runs, and services, sending tailored confirmation emails for all. The support we got when setting up for our site was wonderful. They were super attentive and helpful, walking us through each question we had, even adding new features that addressed specific things we wanted!
Contras:
The only thing I wish I could do on Kennel Booker is to sort my financial/payment information by payment date, rather than just by booking/stay date. Lots of our clients split payments between drop-off and pick-up. When they are in the same month, its not a big deal, but when it crosses two months, my financial data is off.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your detailed review! We're so happy to hear that KennelBooker has been the perfect solution for managing your pet and client information, especially as your business continues to grow. It's great to know that features like vaccine alerts and tailored confirmation emails have made your operations smoother, and we're glad our team was able to assist you during the setup process, even adding features specific to your needs. You can use the Payments report to view all payments made, you can't do this on the booking report as a booking can have several payments which can be made in different months/years. Thank you for choosing KennelBooker, and we're thrilled to know that it's made doing business easier for you! We're here to continue supporting you as your business grows.
Alternativas consideradas:
Great customer service
Comentarios: Overall this is a great program
Puntos a favor:
Fairly easy to use. Favorite part is the customer service
Contras:
Some things we would like are not available yet
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're glad to hear that you find Kennelbooker easy to use and that our customer service has stood out as a favorite part of your experience. We truly value providing top-notch support to all of our users. We appreciate your feedback on features you'd like to see, and we're always working to expand and improve our offerings. Thanks for choosing Kennelbooker over other alternatives like Gingr, and we’re excited to continue supporting your business with a program that’s both cost-effective and user-friendly!
Winding lane kennel booker review
Comentarios: Great
Puntos a favor:
Easy to use, great technical support. Could customize our emails. Easy to change and update pricing
Contras:
Need more time options and red flag options on clients
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We’re delighted to hear that you find Kennelbooker easy to use and that our technical support has been helpful for your business. It’s great to know that customizing emails and updating pricing has been a smooth process for you. We appreciate your feedback on the need for more time options and red flag features for clients. Your suggestions are valuable, and we’ll certainly keep them in mind as we continue to improve the platform. Thank you for choosing Kennelbooker, and we’re here to support you as your business grows!
Kennel Booker Review
Comentarios: I've been a Kennel Booker user for about a year now and I've seen how much more user friendly it has become. Any time I had a question or needed a feature added, the team was always so helpful and responded very quickly.
Puntos a favor:
I love how I can customize nearly everything to fit my business and any feature that I may need, the team helps create it for me!
Contras:
Right now, the struggle I'm having is creating daycare package bookings. Because I have my daycare clients pay during the booking process, I have it set so they are not able to book packages themselves. I have to create them in order to apply credit. I have to keep the packages set as unavailable so they don't see it as an option and turn it on when I'm ready to book. Unfortunately, this last time someone requested it, the package option wasn't available to me so I had to charge the package amount for a regular daycare booking and will have to remember to zero out the remaining days as they get booked.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your thoughtful review! We're glad to hear that you're enjoying the customization options KennelBooker offers and that our team has been helpful in creating features tailored to your business needs. The system has now made the purchasing of packages easier, on the online system when a package is added to a booking the cost of the booking will be covered by the credits and credits will only be added to the customers account once payment is received for the package. Thank you for being a KennelBooker user for the past year, and we’re thrilled to hear that you’ve seen improvements in its user-friendliness. We're always here to assist you and ensure your experience continues to improve!
The best pet biz program!
Comentarios: I honestly have no complaints. Love this program and the people involved in putting it together and servicing our needs.
Puntos a favor:
The customer service is above and beyond! They always respond to my emails right away. We are cats only and I do wish we could customize a little more but they have been amazingly helpful in customizing as much as they could. We used other programs and Kb’s ease of use is sueruoir to what I’ve used and seen. Love this program!
Contras:
I do wish there was more detailed customization to my particular kennel.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your wonderful review! We're thrilled to hear that you're loving KennelBooker and that our customer service has been above and beyond your expectations. We're also glad to know that the ease of use has been superior compared to other programs you've tried, especially for your cats-only business. The settings area now has a plethora of additional customisations so you can configure the system to your heart's content. Thank you for your kind words and for choosing KennelBooker. We're always here to support you and your business!
Best option on the market
Comentarios: The customer service is phenomenal.
Puntos a favor:
Easy to book reservations. The customer online booking platform is very professional looking
Contras:
I have had issues with overbooking that I have requested be addressed
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We’re delighted to hear that you find the reservation booking process easy and that the customer online booking platform looks professional. We take great pride in delivering a sleek, user-friendly experience for both businesses and their clients. We appreciate your feedback regarding overbooking, and we’re actively working on addressing this issue to ensure a smoother experience. It’s also wonderful to hear that our customer service has met your expectations—supporting our clients is our top priority. Thanks again for choosing Kennelbooker, and we’re here to help with anything you need!
Best kennel software out there
Puntos a favor:
- if they don't have an application you need there willing to figure out how to add it for you -super easy to learn -all of our records are now in one place
Contras:
I really wish it could integrate with a processor other than stripe, maybe square other than that it is great
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're thrilled to hear that you find KennelBooker easy to use and that having all your records in one place has been a big help. We're also glad you've had a positive experience with our team's willingness to add features to meet your needs. We appreciate your feedback regarding payment processors, and we understand the desire for options beyond Stripe, like Square. We have customers in 27+ counties' and need to use a provider that operates in as many countries as possible, but we will keep this in mind for future development. Thanks again for your kind words, and we're here to continue supporting you and your business!
Great easy to use software
Puntos a favor:
Best customer service by a far if we’ve ever had an issue or needed something to work differently the staff gets on it instantly
Contras:
I truly can not think of any issues with the software
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your fantastic review! We're delighted to hear that you find KennelBooker easy to use and that our customer service has been exceptional in addressing any issues or needs you've had. We truly appreciate your kind words, and it’s wonderful to know that you’re having such a positive experience. If you ever have any questions or need assistance, we’re always here to help! Thank you for choosing KennelBooker!
Kennel Booker review
Comentarios: makes scheduling easy
Puntos a favor:
Ease of sorting and managing appointments. Ease of financial detail review.
Contras:
Inability to copy and paste regular and repeating reservations
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're glad to hear that KennelBooker has made sorting and managing appointments easier for you, as well as simplifying financial detail reviews. For daycare, training, and walk booking you can add in multi-day and recurring bookings e.g. if a customer wants to make several bookings at once for different days of the week, or wants to booking in for every Mon/Wed for the next two years! Thank you for choosing KennelBooker, and we're here to continue supporting your scheduling needs!
Skip the rest, this program is the best hands down.
Comentarios: I tried several highly rated programs before luckily finding kennelbooker.com. It's the easiest, most efficient program out there. The customer service is superb and they immediately met all my needs tailoring the program to what I needed. And it's half the price of the other less efiecient programs. Plus there was no set up fee. Why? Because it was so easy to learn I don't need any help setting it up. Do yourself a favor and skip all the rest. This program is hands down the best out there!
Puntos a favor:
It's so easy to use. The customer service is prompt and is able to tailor the program to your companies needs.
Contras:
Hmmm honestly I have no complaints.
Respuesta de Shanree Solutions
hace 2 meses
Thank you so much for your incredible review! We're thrilled to hear that KennelBooker has been the easiest and most efficient solution for your business and that our customer service has been able to meet all your needs. It's fantastic to know that you found the setup process straightforward and didn't need extra help, and we're glad the pricing worked out well for you compared to other programs. We truly appreciate your kind words and recommendation. If you ever need anything, we're always here to support you! Thanks again for choosing KennelBooker!
Absolute time saver
Comentarios: When we began using Kennel Booker we were having issues with losing track of care plans and keeping up with what each client needs. Kennel Booker has been great.
Puntos a favor:
The kennel saver has been an amazing asset to our business. I not only work in a vet clinic, but we also have a groomer that utilizes our kennel space. With kennel saver we have the ability to book and label patients that are visiting with us. This helps us keep track of exactly what each patient is being seen for.
Contras:
We have not really found any cons at this time. We really enjoy using this software, and it helps us stay organized and efficient.
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your wonderful review! We're delighted to hear that KennelBooker has been an amazing asset to your business, helping you stay organized and efficient across both your vet clinic and grooming services. It's great to know that the ability to book and label patients has made tracking their care plans much easier for you. We're also thrilled to hear that you haven't found any cons so far, and we're happy that KennelBooker is helping you manage your operations smoothly. Thank you for choosing KennelBooker, and we're here to continue supporting your success!
Kennel Booker
Comentarios: Excellent customer support
Puntos a favor:
Ease to use, and customer support. good tuturials
Contras:
Some functions not needed for NZ market and aren't able to be taken off
Respuesta de Shanree Solutions
hace 2 meses
Thank you for your review! We're glad to hear that you find KennelBooker easy to use and that our customer support and tutorials have been helpful for you. We appreciate your feedback about certain functions that may not be needed for the New Zealand market. You can now show and hide most of the main features of the system from the settings area. Thank you for choosing KennelBooker, and we're here to continue supporting you!
The Best Kennel Software Ever!
Comentarios: We started using this Kennel Booker after trying a few others that claimed that they were easy to use and had great support - which was never the case. We lucked out and purchased this product. The best thing we could ever do for our new and growing business. Customer Service could not be better, and if I think of something, a simple email and normal response is within 15 minutes, if not sooner. Software is easy to use and price is great! I can check for appointments and boarding anywhere at any time on computer/ smartphone or tablet. Records can be scanned in or entered manually. Thank you rep and crew for always being here for us, you make our business your business!!
Respuesta de Shanree Solutions
hace 2 meses
Thank you so much for your amazing review! We're thrilled to hear that KennelBooker has been the best choice for your growing business and that you've found the software easy to use with great customer service. It's wonderful to know that our team has been responsive and that the software’s flexibility, allowing you to check appointments and boarding from any device, has been a big help. We’re grateful for your kind words and happy to be a part of your business journey. Thank you for choosing KennelBooker, and we’re here to continue supporting you every step of the way!
