Opiniones de Foxit eSign

Una alternatiba a Adobe Acrobat Profesional

Comentarios: La experiencia de usuario, navegación por los menús y funcionalidades son más que correctas. Tiene todo lo que se necesita para trabajar en una oficina con documentos pdf sin ningún problema y con garantía de su buen funcionamiento.

Puntos a favor:

Es un software muy completo, y una alternativa a Adobe Acrobat Profesional. Quizá no llegue a tener las mismas funcionalidades pero el precio lo hace muy competente y una alternativa sería al programa de Adobe. Es versátil y funcional.

Contras:

Quizá no llegue al nivel de Adobe, pero realmente es una muy buena alternativa, si hay ciertas funcionalidades que no necesitas y que si se encuentran en Adobe. Con todo esto, es un software muy recomendable como alternativa a Adobe.

No Other Services Fit our Needs until eSign Genie

Puntos a favor:

eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip.

Contras:

I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Customer Support Lacking

Comentarios: Overall, our Sales Representative has neglected to provide the correct package for our organization. The rep is impossible to get ahold of, has added incorrect features to our account (even after multiple confirmations). I am constantly calling the support line (after hours, because that is the only time I can get through).

Puntos a favor:

It is very easy to set up forms for signature.

Contras:

It is difficult to add features (2FA) to the account. We ran out the day before a critical deadline, and there was no one available to assist me. Was promised call-backs, and never heard back from anyone. Foxit let our organization down.

Issue with renewal, customer service and follow up procedures

Comentarios: Customer service is hardly available, phone waits are outrageously long. Every option to being transfer on the recorder prompts back to an initial menu unless you pick specific options. As I am writing this today, I already called thrice for an issue we've been having since October and this is for a renewal already approved, with a set quotation and pricing already agreed upon. We ran out of envelopes because of this and can't work properly. I have been waiting on a chat response for over an hour as well. We receive emails regarding the tickets and we respond, but don't get a follow up back even though we give our approval on the solution to our issue. The experience was definitively better when it was under eSign Genie. I don't know why you offer a renewal if you are not going to comply when we gave a green light months ago.

Puntos a favor:

Hardly anything positive to say about what's to like, given the recent experience.

Contras:

Customer service is disorganised, lacks communication within themselves, follow ups are ambiguous even though we give approval on the solutions of our issues. Agents take forever to respond, don't give a promised callback either and the ticket is still ongoing.

Decent eSign tool for your organization

Comentarios: It is a convenient and secure eSign tool for you organization. My experience with Foxit eSign has been great.

Puntos a favor:

Instead of printing and scanning documents physically, you can directly eSign them using Foxit e-sign which saves your time and money significantly. It provides you detailed information on document signing sequences and progress. You can enable automatic reminders for your documents to speed up the document signing process. It sends another reminder to recipients to sign the document. Even you can set an expiration day for your document.

Contras:

We never faced any issues with Foxit eSign so far.

Authentic eSign Solution

Puntos a favor:

What I like most is the applicability and the many features. It supports multiparty signing, file sharing and signature authentication.

Contras:

When sharing a large file, it's not swift

Foxit eSign - Never disappointed

Puntos a favor:

With Foxit eSign you are able to sign electronically and minimize document lost and also saved businesses time. Integrates well with Foxit reader and it's highly affordable.

Contras:

It have limited features but it worth a trial.

Foxit eSign Easy to use

Comentarios: Overall experience with foxit esign is make your work easy and faster

Puntos a favor:

All for this product i like is all options cause its very useful.

Contras:

Nothing, all about the foxit esign is very nice

Top Notch e-Sign Solution for Manufacturing

Comentarios: Foxit has helped us set up a well-oiled e-sign system for both internal and external use. We use it in HR, Sales, Finance, and even in some areas of production like health and safety. It was relatively easy to set up and hasn't caused me any headache since. If I had to give points for improvement it would be improving the mobile interface and cloud features, but other than that, it's a very handy tool to have around

Puntos a favor:

1. Foxit is very easy to use even for non-technical people. We use it across all kinds of departments and we rarely run into issues or have problems figuring things out. 2. It's got tons of ready-made agreements available. These are good for saving time but they've also given us lots of ideas as to what else we can use Foxit for.

Contras:

It would be good to have the native integrations expanded. We had to set up api syncs for some of our other tools despite them being pretty widely used.

Their Customer Service is non-existent

Comentarios: The system worked well. Right until it stopped.

Puntos a favor:

Ease of setup, simplicity of use, it worked well, right until their team made an error on our account

Contras:

Customer service is horrible. Sales NEVER answers their calls, or is slow to respond to emails. Ordered additional "envelopes" from their sales person, they errored and turned my account to a trial account which turned off our access to the service. Daily attempts at calls, emails, chats, and our services STILL have not been restored a week later. Now they simply ignore all communications.

Solid E-Signature Option

Puntos a favor:

It has a ton of features and feels similar to a Microsoft product.

Contras:

Can be a bit tedious to use at times, especially when adding new signatures

A Great Advance in Productivity and Time Savings

Comentarios: It is now the primary way that I sign up clients and handle settlements.

Puntos a favor:

The ability to take a document and have it executed in a fast, secure & efficient manner and have it distributed to all the parties is far superior to our traditional approach. It really makes life easier in a very hectic world.

Contras:

The thing I like least about the software is the OCR where you have to click each letter or symbol that the software can't read. It can be tedious

Foxit reader far better than Adobe reader

Comentarios: I don’t use eSign

Puntos a favor:

I love foxit reader for PDF. It is far superior and less resource intensive than Adobe. It launches quickly and works every time without any weird error messages.

Contras:

Sometimes after performing a routine update of the foxit reader sometimes happens we’re every document I open, automatically prints. It is irritating but simple enough to fix by uninstalling and reinstalling the program.

Signature function does not work.

Comentarios: Hate the experience. I wish I could convince my company to change to another package. Please do not send me a gift card. I suspect if it comes from your company, the card will not work and the experience will be agonizing.

Puntos a favor:

I do not like much about this product. I wanted to like it, I need to like it, because I am forced to use it every day. This product is hampering our audit procedures and the timeliness of our approval process. I guess the good thing about this product is it forces us to maintain our manual back up systems, i.e. print, physically sign, scan, save, send.

Contras:

The signature function does not work properly. When I try to save, my subscription has expired? The software does not allow me to save a document after signature. When I do apply a signature image, it does not allow me to rotate the document and maintain orientation with the signature. This software is very difficult and time consuming to use. The menu system and toggle switches for options are not intuitive. I miss Adobe.

E-Sign makes life easy

Comentarios: I am an overall fan of foxit if its pdf reader or other services.

Puntos a favor:

the important feature is its tracking feature, you can track who signed it when and from what IP address. Dispatch documents for others to sign, even setting a signing sequence. Available both on cell phone and computer.

Contras:

Sometimes the pricing becomes an issue if you are personal user.

Best Way to Sign the Documents Digitally

Comentarios: Very beneficial for signing and managing documents like contracts and agreements. Makes the documentation process easy internally and externally. It is the most trusted way for documentation.

Puntos a favor:

A great solution to manage the documentation and agreements. Very easy to use and sign the documents. Also, it has apps for Android and iOS platforms, which makes it more handy.

Contras:

Managing some complex documents might be difficult due to limited features.

Great dashboard and easy-to-use platform

Comentarios: After we needed to find an alternative to our previous e-signature program, I researched practically all of the programs out there, and this was the best bang for buck. Now, after using this for several months, I have to say that I find it hard to believe there is a better program out there for less or more money. This was easy to learn and teach others how to use. The customer support is fantastic, and they host live training sessions to ensure that you can make the most out of the everyday features as well as those more customized features such as adding your logo to documents.

Puntos a favor:

First, I really like how easy it is to upload documents straight from the dashboard without having to click on anything. That speaks to how simple and easy the dashboard is to navigate. Even somebody who has never used e-signature software before can figure out how to use the whole system from start to finish in sending documents for electronic signatures.

Contras:

I do not like that I am not able to use this in an add-on for google products as well as Microsoft. That may simply be because it is not a ubiquitous as DocuSign, but this software has all of the same great features for half of the cost. It is still super easy to upload documents from Drive or SharePoint, but add-ons just make it more seamless.

Easy to Use and Does the Job at the Right Price

Comentarios: I'm getting contracts signed 35% faster using Foxit vs. the other application we were using.

Puntos a favor:

Ease of use! Particularly when creating forms from already existing PDF documents.

Contras:

I didn't find anything I didn't like so far (after using it for a couple of years).

Great option for work.

Puntos a favor:

I started using it when I entered the company, it has allowed me to sign, and edit pdf files which is something very important in my position.

Contras:

The upgrading sometimes is not accurate. It takes long time until we get a new one.

Foxit eSign is a MUST if you always deal with important documents.

Puntos a favor:

You can do many things with Foxit eSign, but the thing that I like the most about it is that you can manage the signatures you need for a document. Like when you need a signature you can quickly make one right from your devices or with the use of an electronic signature pad, import it from third-party apps that generate signatures, paste directly the snapshot of the signature, or download the signature online. There are a lot of choices and it depends on the user on what is convenient for them to use.

Contras:

Additional security for the signatures so that no one can access them if you leave your device unattended.

eSign Gene is the name

Puntos a favor:

We found eSign Gene easy to integrate with the business process. World class support was always available.

Contras:

More work with third party automation integration such as Microsoft Flow and Integromat. Other esign products have already been deployed so app / module templates are already in place.

Great way to go digital!

Comentarios: eSign Genie is incredibly affordable compared with other options - this is a big deal for a public library with limited budget. We have gone fully digital and eSign Genie was a big part of that process and its success.

Puntos a favor:

eSign Genie allows me to upload my own custom PDF documents for signature and create templates for specified recipients or as an online form that anyone with the link can access. I love the notifications when a doc has been signed and the ability to send out reminders if they haven't. We have locations across a wide area and being able to get signatures from employees by email is such a time-saver.

Contras:

The site can be a little slow and glitchy sometimes. It doesn't like it if you try to delete templates.

Affordable and indispensible business tool with all the features we need.

Comentarios: Great. When I've needed support, that has been quick and friendly.

Puntos a favor:

As a small business, most pdf software is beyond our budget. Foxit is super easy to use, affordable, and reliable.

Contras:

The only issue is not being able to finalise a document after sufficient (but not all) signees have signed.

Usefulness of Foxit eSign

Comentarios: I've use foxit reader software quite for a long time, but I started to use foxit esign just for about a year. Then I found out that it is very useful for the way I am working with.

Puntos a favor:

E-signature is the most impactful and it is really easy to use. I just have to scan my signature and put it in the software and it is done! I can electronically sign in every form I create in pdf format. What a useful and easy thing!

Contras:

Here I could not suggest the thing in question because I usually don't use some other things and that's why I don't have sufficient knowledge to give my comment on it.

Solid Fully Integrated eSign Produce

Comentarios: I use the product for client signatures on SOW's, contracts and agreements as well as for capturing signatures from non-profit board members and committee leaders.

Puntos a favor:

That it is seamlessly integrated into the main menu of the PDF application, launches and executes in minimal steps with simplicity.

Contras:

Very little, they could make the manual single author signature a bit more distinct and streamlined, but this is a small nit. I find the product meets all my needs for eSigning and more.