15 años ayudando a las empresas panameñas
a elegir el mejor software

Sobre NetSuite

NetSuite ERP te permite gestionar todo tu negocio integrado en una sola plataforma basada en la nube.

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Puntos a favor:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Contras:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valoraciones de NetSuite

Evaluación media

Facilidad de uso
3.8
Atención al cliente
3.7
Funcionalidades
4.1
Relación calidad-precio
3.8

Probabilidad de recomendación

7.5/10

NetSuite tiene una valoración global de 4.1 estrellas sobre 5 según las 1,547 opiniones de usuarios de Capterra.

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Filtrar opiniones (1,547)

Apeksha
Sr Accounting Manager
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best ERP out there

5.0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Elizabeth
Elizabeth
Senior Solutions Consultant
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has bugs for such a powerful, expensive program

3.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Grandes posibilidades de personalización!

5.0 el año pasado

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Contras:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Gestión de recursos empresariales con en la nube

4.0 el año pasado

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Contras:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Miguel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muchas caracteristicas pero muy lento

3.0 hace 9 meses

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Contras:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Respuesta de Oracle

hace 7 meses

Thanks for taking the time to leave a review, Yosue. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.

Katalina
Ing. Sistemas en Colombia
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es esencial

4.0 el año pasado

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Contras:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Katalina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Osvaldo
Ing. Electrico en Colombia
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

NetSuite Es lo que buscaba

5.0 el año pasado

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Contras:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Osvaldo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuite, agil y efectivo.

5.0 hace 2 años

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jordi
Jordi
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un muy buen ERP para grandes Industrias y clientes

4.0 hace 2 años

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Erika
Analista en México
Banca, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

El mejor ERP en nube

5.0 hace 3 años

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Jerson
Tecnico de Campo en Ecuador
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Estrategia d mano

4.0 hace 2 años

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Víctor
Víctor
CS Lead en España
Usuario de Linkedin verificado
Recursos Humanos, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

It is a great ERP but it is not for everyone

5.0 hace 2 años

Comentarios: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Puntos a favor:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Contras:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
Ecommerce and IT management en RU
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Netsuite for Ecommerce

5.0 el mes pasado Nuevo

Comentarios: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Puntos a favor:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Contras:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Respuesta de Oracle

el mes pasado

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
Director of Operations en EE. UU.
Energías renovables y medio ambiente, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Better than the alternatives, but only slightly

3.0 hace 2 meses

Comentarios: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

Puntos a favor:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

Contras:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

Respuesta de Oracle

el mes pasado

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gary
Netsuite consultant en RU
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 hace 3 meses

Comentarios: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Puntos a favor:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Contras:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mohamed
I T Director en EE. UU.
Comercio mayorista, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

IT Director

5.0 hace 3 semanas Nuevo

Comentarios: its was a roller coaster ride, throughout the implementation at Netsuite side and our company side , facing lots of user resistance but at the end I am sure I did the right decision choosing Netsuite as ERP system for our company and automating many things to free up the end user mind to deal with more complex issues and able to monitor the flow much more efficient.
I am happy to see the end results exactly as I was expecting i learned a lot though the process from all faces and modules ,
it was great experience overall.,

Puntos a favor:

Clean interface and easy to create save searches Etc..

Contras:

still not well used for huge order volume

Wes
Wes
Principal Software Engineer en EE. UU.
Usuario de Linkedin verificado
Software informático, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite is great for Worker Task Scheduling

4.0 hace 2 meses Nuevo

Comentarios: NetSuite was the easiest ERP Software to learn and use.

Puntos a favor:

It is highly intuitive, easy to learn how to accomplish your objectives in minimal time.

Contras:

It is expensive, pricing and packaging should be more flexible so as not having to pay for functions you don't require.

Respuesta de Oracle

el mes pasado

Thanks for taking the time to leave a review, Wes! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Shraddha
Accounting and Finance Manager en EE. UU.
Biotecnología, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great tool once setup properly

3.0 hace 3 meses

Puntos a favor:

There are several cool features which would make daily, routine tasks efficient.

Contras:

Initial setup was quite difficult, we had a hardtime get setup and running live.

Kim
AP AR Supervisor en EE. UU.
Petróleo y energía, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Netsuite Review

5.0 hace 2 meses

Comentarios: Its pretty easy to use once you know where to go

Puntos a favor:

how you have to open and edit and users can't accidently change things without knowing what they are doing

Contras:

the search bar will not find totals when searching for an invoice amount

Respuesta de Oracle

el mes pasado

Thanks for taking the time to leave a review, Kim! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yackzel
Accounting Support en EE. UU.
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Getting to know NetSuite

4.0 el mes pasado Nuevo

Comentarios: I am still getting to know NetSuite since we have not gone live.

Puntos a favor:

It's user capability able to see everything from dashboard.

Contras:

Onboarding has been a difficult process that has been all on us.

Jennifer
Billing dept en EE. UU.
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Net suite not so sweet

3.0 hace 4 semanas Nuevo

Comentarios: It was neither great or horrible . It did what it was supposed to .

Puntos a favor:

It’s easy for accounting to see the total amount of project

Contras:

It doesn’t always update with sales force . Some met not have correct amount owed in sale force

Adeoye
CFO en EE. UU.
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great Cloud Based System

5.0 hace 5 años

Comentarios: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Puntos a favor:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Contras:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Vadim
eCommerce Director en EE. UU.
Maquinaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great eCommerce system highly integrated with backend ERP and CRM

4.0 hace 3 años

Comentarios: We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

Puntos a favor:

Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

Contras:

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

Jon
Vice President/CFO en EE. UU.
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

100% Cloud Based Solution from the start

5.0 hace 2 años

Comentarios: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Puntos a favor:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Contras:

Owned by Oracle now. Cost keeps increasing.

Seth
Sr. Dir. Operations & Logistics en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Good ERP for Medium-sized Businesses

4.0 hace 2 años

Comentarios: Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.

Puntos a favor:

NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.

Contras:

There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Seth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.

Andrea
Director of Accounting en EE. UU.
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New to Netsuite 4 years ago - recommend over SAP alternative

5.0 el año pasado

Comentarios: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

Puntos a favor:

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

Contras:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Andrea! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dominic
Senior Manager, Finance, Systems, and Analysis en EE. UU.
Salud, bienestar y deporte, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

NetSuite Review

5.0 el año pasado

Comentarios: It was been a good experieance.

Puntos a favor:

Ability to customize scripts. Also to use Javascript in the browser.

Contras:

Maybe the FX ability? CTA is a complicated topic for many of accounting users.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Dominic! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite