Opiniones de EZRentOut

Fits Our Business Like A Glove

Comentarios: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Puntos a favor:

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.

Contras:

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

Video Production Rentals

Comentarios: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.

Puntos a favor:

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Contras:

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

Glitchy

Comentarios: It helps us to easily track our assets.

Puntos a favor:

Ease of tracking our assets. This is literally all I like about this software.

Contras:

I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.

Equipment rental software

Comentarios: Neutral to good so far

Puntos a favor:

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

Contras:

The onboarding process could be streamlined so much easier

Short term review

Comentarios: -very customizable with additional metadata per item
-lots of setup which can be overwhelming for a new user
-a bit of a learning curve

Puntos a favor:

-excel import data -quickbooks integration -whats in use calendar

Contras:

-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.

AmeriTex Rentals

Comentarios: So far so good, very convenient and user family.

Puntos a favor:

I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.

Contras:

I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.

Perfect fit for our rental department.

Comentarios: So far....excellent. It does what we need and then some.

Puntos a favor:

We were looking for a rental inventory software that better fit our company needs while understanding our budget. EZRentOut fell within the right price point while offering more than enough features for use. A program that was designed with common sense and awesome customer service.

Contras:

There are so many features, that it takes a bit of time to familiarize oneself with. Not really a Con.

EZRentOut Review

Comentarios: Very good experience!

Puntos a favor:

The ability to be able to customize any report or form. Support is great!

Contras:

That you are not able to search orders through the PO Numbers.

EZ Rentout Review

Comentarios: Overall this program has helped pick our rental business off the ground and functions as we wish it would.

Puntos a favor:

This software makes is easy to implement our new rental program and is quite user friendly.

Contras:

There are some learning curves with the software and some placement/editing options that seem to be counter-intuitive.

Powerful Platform for Stress-Free Rentals

Comentarios: I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!

Puntos a favor:

Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!

Contras:

The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Great software and support.

Comentarios: Rocky to start, but they fixed issues and going very well now.

Puntos a favor:

Scheduling and customer management. All in one software.

Contras:

Customizeable invoicing and payment options in the software.

EZRentout works well for our bins business

Comentarios: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Puntos a favor:

This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Contras:

I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Thank you EZRentOut!

Puntos a favor:

Product is easy to use and navigate! Perfect for us as we grow!

Contras:

None so far! All features are easy to learn and use!

Easily Track your rental inventory

Comentarios: We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.

Puntos a favor:

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Contras:

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

EZRentOut is awesome for rentals!

Comentarios: Very good, and even when there is issues, customer service is awesome.

Puntos a favor:

The software keeps us organized and on schedule

Contras:

The mobile version is terrible and the new design was glitchy for a while...most issues worked out already.

Excelent option

Comentarios: We´ve been pleased with the overall experience. we like it

Puntos a favor:

Inteface, user experience, easy to use, constant improvement

Contras:

menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Customer support is unrepsonsive

Comentarios: the premise of the software seems solid, but dont count on tech support to solve anything for you

Puntos a favor:

helped us out with most billing and rental issues

Contras:

tech support fell flat on their face when it came to solving a very minor issue that was preventing us from full implementation. We gave them four months, no solution, so we terminated our account.

Great inventory software

Comentarios: Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!

Puntos a favor:

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

Contras:

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

EZRentOut is exactly that. Easy.

Comentarios: EZ Rent is a match for our business. Simple yet effective.

Puntos a favor:

Very easy to use and teach to employees.

Contras:

Certain functions will not allow me to add multiples to rental agreements.

Great Program

Puntos a favor:

Very easy to manage and rent out equipment to our customers. The process is very simple with a simple few clicks to rent out, charge a payment, or return a rental

Contras:

integration with our system took a little work but nothing too serious

Excellent Product

Comentarios: It's excellent, and I think is a perfect system for the construction industry.

Puntos a favor:

The inventory management, accounting, customer portal, and product website are excellent. EZ to use, customize, and the customer service is great.

Contras:

Haven't found anything I don't like. Any changes I've requested, the product team quickly makes adjustments.

Great program and user friendly

Comentarios: Overall experience has been great, smooth and easy.

Puntos a favor:

I like how easy and simple this program is to use.

Contras:

I've only had it where twice now the program has not allowed me to attach a piece of equipment to a rental order. It was frustrating as I had a customer waiting on me to complete the order and it wouldn't cooperate so I had to restart my computer and reboot the program.

EZRentOut Review

Comentarios: Picked it up in a single day. Very intuitive and easy to use. Hasn't failed me yet.

Puntos a favor:

Navigating the menus and finding assets is a breeze.

Contras:

Wish that there was a some sort of mobile app for when i'm not at my desk.

New Rental Business

Comentarios: Pretty Good so far.

Puntos a favor:

First it's Cloud based. We started out using another rental software that was way to complexed for our newly formed rental business. Soon found out we were only using about 10% of its features. We paid $950 for onboarding ($O with EZRentOut) The monthly fee is about 1/2 of the other. But most of all we can access the system from multiple devices, no so with the other company.

Contras:

No way to set up weekend rates. No way to just print orders directly to the printer without first creating a PDF File then printing it.

Its true to label

Comentarios: Advanced bookings and everything in one place rather then on multiple spreadsheets and white boards

Puntos a favor:

EZRentOut lives up to it's name. It is easy to use and all the functions and selections make sense to the tech savvy and the not so tech savvy user. The mobile app is great. Speed is better then normal for online software. Set-up is straight forward and flexible. There are plenty of options for customization. Integration with Xero accounting system is a big positive for us.

Contras:

The charge out rate structure is different to what were we using, ie weeks/days rather than weeks/part weeks, but we just altered our system to match, not a major.