Opiniones de Acuity Scheduling

Una agenda que me hace la vida mas facil

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

muy util para tener muchos calendarios

Puntos a favor:

muy util para tener muchos calendarios, y eso nos permite reducir costos

Contras:

es poco intuitivo y eso hace que muchas citas se queden en el camino

Facilidad de uso y muchas opciones

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Alternativas consideradas: Zoom Meetings y Stripe

Razones para cambiar a Acuity Scheduling: Por que reunía todas las opciones que quería de un modo fácil

Facil de utilizar cuando ya te asimilas

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Alternativas consideradas: YouCanBook.me, Doodle, Calendly, Engageware, OnceHub, Square Appointments y Sign In Scheduling

Razones para cambiar a Acuity Scheduling: Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.

Mi app favorita

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Excelente aplicación 👌🏻

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Fácil de usar y de integrar

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Servicio muy funcional

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Checks all my boxes

Comentarios: I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Puntos a favor:

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Contras:

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Alternativas consideradas: Calendly

Razones para elegir Acuity Scheduling: The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.

Excellent reliability and adaptability in scheduling

Comentarios: It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.

Puntos a favor:

Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.

Contras:

Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.

Acuity Review

Comentarios: Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

Puntos a favor:

I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

Contras:

It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

Alternativas consideradas: Calendly

Razones para elegir Acuity Scheduling: At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Acuity Saves the Day

Comentarios: I am excited to refer Acuity Scheduling to more clients!

Puntos a favor:

Acuity allows easy 2-way calendar syncing to multiple calendars including Office 365. This was a client requirement and most other competitive platforms only provided 1-Way Sync to Office 365. Setting up Acuity is easy and super customizable!

Contras:

Honestly, after playing around with other platforms, Acuity was EASY! Because I wanted to create opportunities for renters to select multiple time frames for their check-out, I had to duplicate a lot of appointment types, but honestly, not a deterrent in any way.

Alternativas consideradas: Wix y Rentle

Razones para cambiar a Acuity Scheduling: Acuity had the right features we needed: 2 Way Calendar Sync for multiple Office 365 calendars, Checkout but opportunity to invoice, email capabilities, flexibility with hours selection, and more!The other platforms were more expensive and did not have as robust of features.

The Bee's Knees in Scheduling!

Comentarios: Acuity truly exceeded my expectations. Its ease of use, quality, features, functionality, customer service, and ease of deployment are all superb. This platform is a game-changer for any scheduling needs. I highly recommend Acuity for anyone seeking a reliable and efficient scheduling solution.

Puntos a favor:

Acuity's ease of use is simply unparalleled! The intuitive interface makes scheduling a breeze, while its top-notch quality ensures a seamless experience. The array of features and functionality available is mind-blowing, allowing me to tailor the platform to fit my needs perfectly. The exceptional customer service team always goes the extra mile.

Contras:

Although Acuity is worth every penny, I would have appreciated a slightly better value for money. However, considering the stellar overall experience, this is a minor concern.

Appointment Scheduling Suite

Puntos a favor:

Ease of scheduling and assigning tasks to team members, ensuring everyone is on the same page and aware of their responsibilities. The ability to set up both individual and group appointments with just a few clicks saves us time and effort, streamlining our project planning process. Acuity effortlessly integrates with our existing calendars, like Google Calendar and Outlook, enabling us to avoid scheduling conflicts and stay organized. This synchronization ensures that we never miss important meetings or appointments, even when dealing with tight deadlines and multiple projects simultaneously. For instance, when setting up client meetings, I can quickly check my team's availability and propose suitable time slots without any back-and-forth email exchanges.

Contras:

Since implementation we haven't encountered any difficulties with this tool. It has never failed us.

my favorite platform for managing appointments

Comentarios: It has helped me manage all my appointments in one place without forgetting any and also manage time effeciently

Puntos a favor:

Acuity scheduling helps me plan and manage all my activities in one one place and supports intergrations with our google calendar ,video conferencing platform like zoom, google meet,and goto meeting, also shows booking from our clients, meeting dates and other activities and it sends automatic reminders through email and text notifications

Contras:

acuity scheduling only provides support through emails only of which sometimes they take long to reply to and also has limited team functionality

Easy way for clients to schedule appointments

Comentarios: Overall positive

Puntos a favor:

Ease of use, ability to set schedules. Links are easy for clients to use and navigate.

Contras:

I would like the ability to open xx amount of spots for different call types; for example, xx amount of calls per day for consults and also for regular calls, as they have different call durations. I also would like the ability to set different amount of calls available on specific days vs a blanket limit per day.

Great functionality and Outlook sync

Puntos a favor:

Easy to use, can set up multiple email confirmations and reminders, sync with Outlook to avoid double booking.

Contras:

Could add a signature block (like in Outlook) to be applied to all emails and updated once when business details change.

Alternativas consideradas: Calendly

This is it...........the one scheduling app your waiting for!

Comentarios: Love it and would recommend.

Puntos a favor:

Simple and easy and affordable to maintain.

Contras:

None to be honest it's a straightforward program.

Alternativas consideradas: ScheduFlow

Razones para cambiar a Acuity Scheduling: Simple and Easy

Great software to use especially for new businesses

Comentarios: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Puntos a favor:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Contras:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternativas consideradas: Squarespace

Razones para elegir Acuity Scheduling: Acuity offered better options and is much easier to navigate.

Software anterior: Timely

Razones para cambiar a Acuity Scheduling: Acuity offered the best features at a great price for my business.

I can run my coaching business on it

Comentarios: Overall, I love Acuity and I think the added features, such as products, recurring payments (memberships) and packages are great. I also love their layout, and I recommend it to each of my clients. Once they set it up, they save hours every week because they don't need to schedule or reschedule manually.

Puntos a favor:

As a coach, I used to spend a lot of time booking appointments, sending manual reminders and followups. This software changed everything. I set up my availability and the frequency of sessions and then let people book their own appointments. There are group sessions available as well and you can even create and upsell different sessions and products. It's pretty easy to use, and I recommend it to all teachers I work with since it saves them so much time.

Contras:

One of the things I'd like for them to change is how they track my availability. For instance, I set my availability as 2 sessions per day, several days a week. The software counts only private sessions as "sessions," and if I have a 2-hour group training (for instance), it doesn't pay attention to it and allows booking anyway, which is frustrating because I want the group sessions to count towards my daily availability and don't want people to book 2 private sessions and then having to do a group session. I've written to them about it twice and they said they would work on it. The temporary solution is to mark myself "unavailable" on the days when I do a group training, which isn't the most convenient thing. Another thing is their affiliate program is now not working in the State where I am. This is disappointing because I always refer my clients to use Acuity and I used to get nice coffee money from it. Now I don't.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Before they became a Squarespace company, I fell in love with their story. The company felt more personable and had a character, unlike others. I enjoyed reading personal stories by the guy who started the company, and I loved their sense of humor that came through the copy. Right now it doesn't feel that way because they have been bought by Squarespace, but I hope they can still hire amazing copywriters that can keep that vibe.

Pleasantly surprised

Comentarios: So far i'm quite happy with Acuity Scheduling. Even though there is the annoyance of the menu system, the features & level of customisation available outweigh this.

Puntos a favor:

So far there's quite a lot to like about Acuity Scheduling. I like that I can have different appointment groups & types which I can customise with photos & text (inc T&C's etc.) as well as customise the calendar settings to only allow bookings at times that are convenient to me. I also like that I can hide certain appointment types so they are only visible to people I share the link with, this is especially useful for one off or promotional sessions. The integration with my external google calendar is also a great feature & something which was lacking from other scheduling tools I've tried. The option to take online payments is also a good feature, and something which i'm sure will really help to streamline my booking process. There are also many options for integrating with external apps such as quick books, facebook, active campaign etc. which i'm yet to fully explore but I'm sure will be useful to me and improve the efficiency of my booking process.

Contras:

The only issue I have is that the user interface could be improved. As i'm still fairly new to this software, I find when i click on a link to make changes (for example 'Availability') and it's not actually the menu I want, I have to go all the way back to the home screen to then search through the respective menus to find what I want. This becomes annoying if you go through this process several times to find what you'r after, and it could be improved by either adding drop down menus, or at least leaving the entire navigation menu visible in each section.

Alternativas consideradas: Google Forms, Facebook Apps and Tabs, Microsoft 365 y Fresha

Razones para cambiar a Acuity Scheduling: I've been looking at ways to improve & streamline my booking process & started off looking at the free tool within facebook. It didn't take long to become very very annoyed with the facebook tool as it would not properly integrate with my google calendar (so it was essentially pointless). The functionality & ability to customise was also poor. I also looked at other free tools, such as google forms but again they lacked the level of functionality tor really give me any kind of improvement. As the free tools didn't really cut it for me, i started looking elsewhere and compared Acuity with a couple of other paid options (such as office 365). What swung it for me was the level of customisation & available features when compared to others.

My’Lah’s Acuity Review

Comentarios: I haven’t had a bad overall experience with Acuity Scheduling. The app is very handy, it is efficient, it is customizable and made by me for me, and it is very confident for my clients.

Puntos a favor:

Acuity Scheduling is a great app! It is very convenient and has everything I need to make booking less complicated for my clients and easy for me to keep up with clients, dates, and prices. My favorite part of the app is that it gives me the space to customize my booking information. I can pick my choice of font, background colors, font colors, I can bullet point, and have all types of fun to make my booking app feel like my own and stand out from others. I love that the app sends confirmation emails with EVERYTHING my clients need to know which saves me time from having to send out messages and emails and constantly changing things.

Contras:

What I don’t like about the app is that clients are only allowed to book (via Instagram or the link) using a paid plan. I feel that clients should be able to book through all social media platforms using the Acuity link whether the business owner has a paid plan or not, and that some app functions should be limited and only accessed by those who pay for it.

Alternativas consideradas: Square Appointments

Razones para elegir Acuity Scheduling: Square Appointments was a little difficult for me, it didn’t give me the option to accept deposits from my clients, it only allowed them to pay full price or to hold their card. I also didn’t like that I couldn’t customize my booking information and I had a limited amount of space to type. Though I did like that the Square Appointments software was 100% free, and you did not have to pay for your clients to book online/on social media.

Software anterior: Square Appointments

Razones para cambiar a Acuity Scheduling: It gave me more freedom and a better space to be me. It offered more services and a better booking space.

Best alternative to Mindbody

Comentarios: I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!

Puntos a favor:

What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.

Contras:

I wish there was a way that clients could carry positive and negative balances on their accounts.

Alternativas consideradas: The Studio Director y WellnessLiving

Razones para elegir Acuity Scheduling: More mobile friendly user experience, more features included in the base pricing option. More intuitive booking system for appointments on the client end. Felt like Mindbody were constantly trying to get me to upgrade my plan for very minor needs that I felt should be included in my expensive plan (like using promo codes and editing class categories).

Software anterior: Mindbody

Acuity simplified my life in a BIG way!

Comentarios: I have solved setting up appointments, group class sign ups, managing wait lists, performance sign ups, volunteer sign ups, accurate meeting confirmation emails, collecting data from my customers when they sign up and so much more!

Puntos a favor:

Once we started using this platform for booking appointments and classes for our music conference, I quickly realized that I could use it for the other music school I worked at as well as for myself for my podcast bookings. The more I use it, the more I realize how much time it has truly saved me from going back and forth emailing people, sending erroneous information out and my favourite part is that the people signing up for things have control of their bookings to change and modify without my help. It's taken so much administrative time off my plate. Honestly, it's been a huge win for a small business owner with a small team. The 1-1 meeting scheduler is by far the best and easiest I've seen.

Contras:

The only thing I wish Acuity had, is a group class attendance list that isn't just a file download that I can share with others like my class assistants and interns in real time without sharing a login with them. This feature would make my life even better. But the way it is now, is still functional and totally useful for small businesses. The other feature I wish there was is Payment plans for large program packages.

Alternativas consideradas: WellnessLiving

Razones para elegir Acuity Scheduling: Acuity was easier to set up, nicer to look at and just all around a better deal!

Software anterior: Schedulicity

Razones para cambiar a Acuity Scheduling: Wellnessliving does not allow you to collect user information on intake forms which is really silly for a program that robust otherwise. We do use both in one of my businesses because they have different strengths like payment plans.

An Excellent Appointment Scheduling Solution

Comentarios: I have been using Acuity Scheduling for a few years now and it has been a great experience. It is easy to use and has all the features I need for my business. The customer service and support is excellent, so any problems I have can be quickly taken care of. The only downside is the cost, but it is worth it for the convenience and reliability.

Puntos a favor:

Acuity Scheduling is an excellent appointment scheduling solution that is easy to use, intuitive, and reliable. It has a great range of features and integrations, making it perfect for businesses of all sizes. It also has excellent customer service and support, so any problems or questions can quickly be taken care of.

Contras:

The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations. However, the cost is worth it for the convenience and reliability of the service.