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Sobre New Relic

Solución de gestión del rendimiento de aplicaciones basada en la nube que permite a las empresas analizar y visualizar el entorno de desarrollo de software.

Descubre más sobre New Relic

Puntos a favor:

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

Contras:

The designers and developers are clearly bad or mediocre.

Valoraciones de New Relic

Evaluación media

Facilidad de uso
4.2
Atención al cliente
4.2
Funcionalidades
4.5
Relación calidad-precio
4.0

Probabilidad de recomendación

8.2/ 10

New Relic tiene una valoración global de 4.5 estrellas sobre 5 según las 187 opiniones de usuarios de Capterra.

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Filtrar opiniones (187)

Pedro
Pedro
Consultant en España
Usuario de Linkedin verificado
Software informático, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Monitorizar aplicaciones en tiempo real

4.0 el mes pasado Nuevo

Comentarios: New Relic es una herramienta imprescindible para cualquier compañía que quiera tener monitorizados todos sus sistemas informáticos, para poder así garantizar una buena experiencia de usuario.

Puntos a favor:

Lo que más destacaría de New Relic es su capacidad para poder monitorizar en tiempo real todos los componentes de una aplicación. Es muy fácil de configurar los agentes para diferentes lenguajes y plataformas, además de la posibilidad de poder crear dashboards personalizados.

Contras:

El único punto débil que podría reseñar es el alto coste cuando se mueven grandes cantidades de datos.

Arjun
Arjun
Founder en EE. UU.
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Seamless APM Setup and Heroku Integration

5.0 hace 2 años

Comentarios: I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency.

Puntos a favor:

Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache.

Contras:

let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive.

Daniel
Daniel
Technical Lead en RU
Usuario de Linkedin verificado
Seguros, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

A Great Observability platform

4.0 hace 2 años

Puntos a favor:

We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices.

Contras:

Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself.

Usuario verificado
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

UI/UX and Pricing models have improved but deployment is a nightmare

3.0 hace 2 años

Comentarios: We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay. We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though). However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL + Node), it became a nightmare. The agent installation was buggy, multiple services were not discovered properly. We had to install the MySQL agent manually, and the step-by-step guide was outdated. After a successful installation, we still did not receive any MySQL-related data. After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online. Instead, you have to go through a knowledge-base, and kindly ask assistance from a moderator (e.g. you don't even have access to a Support ticket system). Our understanding is that NewRelic did their best to revamp their product but they are suffering from 10 years of product additions/modifications and most likely the only way to resolve that would be for them to start a brand new product from scratch or acquire a smaller player in the space who gets it.

Puntos a favor:

- Clearer and unified pricing, easier to understand than other platforms - "Clean" UI if you use their new design

Contras:

- Deployment was a total nightmare - Documentation is not up-to-date - Can't close your Account nor reach out to Support to do so - Uninstall guide is incomplete and actually messed up with our systems

Javier
Project Manager en España
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great tool for systems monitoring

4.0 hace 4 meses

Comentarios: Overall, our experience once set-up is good. Some services were difficult to set-up, but now everything works as intended. New relic is a powerful observability tool.

Puntos a favor:

Ths software has tons of features to monitor almost any possible tech stack. It has been improved overt time, as previously it had an overcomplicated UX/UI.

Contras:

Set-up can be tricky sometimes for determined services, and also, it can become quickly expensive if you need more than the free tier, which can make it difficult for SMB's to adopt it.

Leon
Managing Director en Países Bajos
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great tool for tracking the performance and health of our platform

5.0 hace 4 años

Comentarios: I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

Puntos a favor:

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Contras:

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.

Jonathan
Jonathan
Designer en EE. UU.
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

New Relic Offers Simple-to-Set-Up Server Monitoring

5.0 hace 5 años

Comentarios: New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk.

Puntos a favor:

I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard.

Contras:

Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

One of the Best monitoring tool

5.0 el año pasado

Comentarios: It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc...

Puntos a favor:

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

Contras:

I have not found anything to dislike about New Relic

Keith
Project Manager en EE. UU.
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good tool for project management

5.0 hace 9 meses

Comentarios: I have been able to manage my company's projects with ease.

Puntos a favor:

What a great tool! I love the user interface as it is so friendly. The pricing is also cheap. It requires so less training.

Contras:

It is working great. I have no issues using this tool.

Allyson
Senior staff engineer en Alemania
Software informático, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Performance Monitoring Paradigm

5.0 hace 9 meses

Puntos a favor:

I noticed a sudden increase in response times for one of my application endpoints. With New Relic, I was able to drill down into the root cause, discovering that it was due to a database query that needed optimization.

Contras:

I least liked about New Relic is its pricing structure, which can be complex to understand and may become expensive as my monitoring needs grow.

Ryan
Developer en Indonesia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Stack Monitoring Made Easy

5.0 hace 10 meses

Puntos a favor:

New Relic provides me an easy way to monitor my entire stack from the backend to the frontend websites. This way, I can know if there are any bugs or services which can be optimized.

Contras:

The setup deployment was quite confusing at start, since I have to use a lot of custom configurations and try around a bit.

Happy
Software Engineer en India
Tecnología y servicios de la información, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Best full stack observability tool

5.0 hace 2 años

Comentarios: One of the best tool I have came across.

Puntos a favor:

Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration

Contras:

Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations

Ankita
Software Engineer en India
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

New Relic An Observability Tool

5.0 el año pasado

Puntos a favor:

Some services like APM, Browser Monitoring ,Alerts and AI are some services which I really like about the New Relic.

Contras:

That it is costly and New Relic's documentation is not up to date.

Mahipal Singh
Software Engineer en India
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New Relic One Review

5.0 hace 3 años

Comentarios: With the help of the Real-Time Monitoring feature, we keep our business application online.

Puntos a favor:

Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online. Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable.

Contras:

As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best Application monitoring tool around !!

5.0 hace 4 años

Puntos a favor:

Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

Contras:

The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future.

Evert
Manager Product Development en Países Bajos
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Nice monitoring tool with extensive analysis options.

5.0 hace 3 años

Puntos a favor:

It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works.

Contras:

Pretty steap pricing model if you want your developers to use most of the features.

Usuario verificado
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

An Admins Dream

5.0 hace 6 años

Puntos a favor:

The easy to use interface is one of my favorite parts, especially from administrators point of view. -From the user page, you can quickly see who has or has not accepted an invitation (those who haven't have their email *starred-out*). -On that same screen, you can see when someone was last active and understand who is/isn't utilizing the tool regularly. -Creating "teams"/"projects" in incredibly simple. -When adding new users, you see a capabilities preview which is AWESOME (and keeps me from making mistakes).

Contras:

When looking at the definitions for ad-on roles, I wish they had a hover feature instead of having to click on a link that opens a new window. Not a huge complaint but it would be nice if it was all on one screen to keep from switching back and forth.

Usuario verificado
Usuario de Linkedin verificado
Entretenimiento, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New Relic Review

5.0 hace 6 años

Puntos a favor:

Perfect for staying on top of your software and monitoring everything going on with your application and code. Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

Contras:

User permissions were a bit of an issue for us for a little while but we ended up resolving. Setup was easy for the most part, but it still took a little more time than expected.

Niraj
Product Specialist en India
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simple and intuitive tool with necessary insights for any application

4.0 hace 7 años

Puntos a favor:

Gives simple and detailed performance insights for each part of your application or environment and that too in real-time! Great that it highlights errors and issues down to the line number in the code. Makes the job really simple to troubleshoot and fix issues. Setting up timely email to get updates about the performance is a good feature for managers to have.

Contras:

The paid version is too expensive for a medium scale startup like us. It may be worthwhile when looking to scale things up to a great extent. Also the tool may be overwhelming for a new user since it provides loads of information at once. For the free user there's no one to give an onboarding tour or a demo, so that may turn off some new joinees.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A great product

5.0 hace 4 años

Comentarios: My experience with this product is amazing and I would definitely recommend it.

Puntos a favor:

This product is very easy to integrate with your application and is very easily customizable as well. You can monitor the application health, latency, memory used and so much more and also customize the dashboard according to your needs.

Contras:

It is a bit confusing to learn and adapt to it in the starting but once you get the hang of it, it's an amazing product.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Profile your app in production

5.0 hace 6 años

Puntos a favor:

NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance.

Contras:

Too pricey for small teams and startups.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Devops Tool

4.0 hace 3 años

Puntos a favor:

Best Incident Management, regular enhancement in optimizing of tools and good server monitoring facility.

Contras:

Higher cost, log management is not efficient and less user friendly.

kalaiselvan
Integration Engineer en EE. UU.
Software informático, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

New Relic Review

4.0 hace 5 años

Comentarios: Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Puntos a favor:

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts. It helps to have the centralized monitoring systems for all the servers, processors and API's. we can set up a prompt alert for the SLA failure on the performance of any API's or Processors. Data visualization on the success and error rate shows the clear picture on the performance.

Contras:

Licensing is too expensive. Some time page hangs up and we need to reload the page. It focus only on the software's. would like to have hardware performance monitoring.

Michael
Michael
Lead Desk Technician en EE. UU.
Usuario de Linkedin verificado
Automoción, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

New Relic for Monitoring

5.0 hace 6 años

Puntos a favor:

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

Contras:

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

Arpit
Arpit
SDET en Singapur
Usuario de Linkedin verificado
Software informático
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Powerful application monitoring tool

5.0 hace 7 años

Comentarios: I have used this application to track my application status on production. It gives us a deep insight as to what is happening around with the application.

Puntos a favor:

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production. You can deep dive in to the sluggish SQL queries and find out the culprit. You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers. It is very powerful and helps you in keeping the application in production up and running smoothly.

Contras:

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.