--- description: ¿Qué piensan los usuarios de trainline? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de trainline gracias a Capterra Panamá. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: trainline - Opiniones, precios y características - Capterra Panamá 2026 --- Breadcrumb: [Inicio](/) > [Software de viajes](/directory/31057/travel-management/software) > [trainline](/software/1016881/trainline) # trainline Canonical: https://www.capterra.com.pa/software/1016881/trainline Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/1016881/trainline?page=2) > Es una solución de gestión de viajes que ayuda a los empleados a gestionar reservas, gastos, pagos y más. > > Veredicto: 21 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 21 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Trainline Group ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Reino Unido ## Funciones - Creación de informes/análisis - Gestión de reservas - Panel de comunicaciones - Reserva en línea - Seguimiento de gastos ## Categoría - [Software de viajes](https://www.capterra.com.pa/directory/31057/travel-management/software) ## Alternativas 1. [SAP Concur](https://www.capterra.com.pa/software/380/concur-expense) — 4.3/5 (2240 reviews) 2. [Perk](https://www.capterra.com.pa/software/171040/travelperk) — 4.7/5 (421 reviews) 3. [webexpenses](https://www.capterra.com.pa/software/140646/webexpenses) — 4.5/5 (1105 reviews) 4. [Expensify](https://www.capterra.com.pa/software/97594/expensify) — 4.5/5 (1316 reviews) 5. [WeTravel](https://www.capterra.com.pa/software/163474/wetravel) — 4.8/5 (524 reviews) ## Opiniones ### "Súper UX friendly, diseño estético y muchos filtros muy útiles." — 5.0/5 > **Alex** | *4 de noviembre de 2024* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Es súper amigable con el usuario y el diseño es bastante actual y estético. > > **Puntos en contra**: Que solo sea para trenes de Europa, no incluye trenes del continente americano. > > Me encanta esta plataforma, es mucho mejor que reservar en los sitios web individuales de cada compañía de tren. Así lo puedes tener todo reservado en un solo lugar. ----- ### "Easy to navigate app and thats your up to date throughout your trip" — 4.0/5 > **Caroline** | *2 de noviembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Its relatively easy to navigate and offers suggestions on travel options. Keeps you up to date on any delays. > > **Puntos en contra**: The different prices of fares for same journey not being explained. It would be good if it saved your searches > > Generally its been very good and is my go to app when i need to book a train. I like that it keeps you up to date of any isses and your tickets are easy to access ----- ### "Trainline - great app for all train users" — 5.0/5 > **Alisha** | *11 de marzo de 2025* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is so easy to use and navigate through the booking process. > > **Puntos en contra**: It doesn’t always display the type of ticket, ie: advance single etc. > > Trainline is great, it displays all prices accurately, can hold your railcard, and you can proceed to booking within minutes. ----- ### "Not a bad option to have in your armoury" — 4.0/5 > **Bruce** | *24 de febrero de 2026* | Administración educativa | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Good value for money and really simple to book travel arrangements. There are generally quite good options and prices often cheaper than other providers. > > **Puntos en contra**: In some more rural areas there are less travel options available that other sites such as hotels.com or expedia so it really depends what you are looking for. > > I use them on a semi-regular basis although they are not my first choice of provider. Good back up option if struggling with other sites ----- ### "Title: Poor Customer Support and No Flexibility in Correcting Mistakes" — 1.0/5 > **defne** | *5 de septiembre de 2025* | Arte y artesanía | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: What I liked most about Trainline was the user-friendly interface and how easy it was to search, compare, and book tickets quickly. > > **Puntos en contra**: What I disliked was the poor customer service. Even though I noticed my mistake quickly and emailed them within half an hour, they only replied the next day at noon and refused to help. As a result, I had to pay for a service I could not use. > > I recently purchased train tickets through Trainline and accidentally selected the wrong travel month (September instead of December). I realized the mistake within 15 minutes and immediately contacted their customer service to correct the dates. Unfortunately, they refused to make any changes or offer a solution, even though the request was made almost instantly after booking. This shows a complete lack of flexibility and customer care. Mistakes can happen, and I expected at least the option to change or pay a fee to correct the ticket. Instead, I was told that nothing could be done. I am very disappointed with this experience. Trainline acts only as a reseller but takes no responsibility in assisting customers when issues arise. I strongly recommend double-checking every detail before booking, as even the smallest mistake cannot be fixed. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.com.pa/software/1016881/trainline?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.pa/software/1016881/trainline) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados