Customer Communications Management Software

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Bria

Bria

Por CounterPath

(3 reseñas)

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Learn more about Bria

Five9

Five9

Por Five9

(215 reseñas)

Five9 Customer Service Software empowers agents to provide a great multichannel service experience. Intelligent Routing gets inquiries to the right agent. Screen pops put customer information at their fingertips. And everything is automatically logged to your CRM. Service customers by phone, web, chat, email, mobile, or social. Use the supervisor app to monitor/coach agents and report performance metrics. Compatible with all leading CRMs. See why 2000+ customers trust Five9. Learn more about Five9

UJET

UJET

Por UJET

(3 reseñas)

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. Learn more about UJET

freshMerge

freshMerge

Por Fresh Finance

(0 reseñas)

freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Learn more about freshMerge

Demandforce

Demandforce

Por Demandforce

(6 reseñas)

Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.

Xpertdoc

Xpertdoc

Por Xpertdoc Technologies

(3 reseñas)

The Xpertdoc Customer Communications Management (CCM) Solution gives business users the ability to create, manage and deliver highly personalized, Omni Channel communications across the entire customer lifecycle. Our platform provides award-winning technologies for large-scale automation, forms conversion, centralized management, and collaboration workflows. Coupled with our Connector for Dynamics CRM, the Solution enables easier merging of CRM data with business documents in a single click.

EOS

EOS

Por Ecrion Software

(0 reseñas)

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Oversee the entire document production and distribution flow in a company, empower collaboration and reduce errors.

Inspire

Inspire

Por Quadient

(0 reseñas)

CCM solution that helps companies manage and deliver personalized communications from one platform.

Preferred Patron Loyalty

Preferred Patron Loyalty

Por Preferred Market Solutions

(45 reseñas)

Preferred Patron Customer Loyalty is the industry leading solution for Loyalty and Rewards Programs. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Rewards, Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back and more. Fully automated Omni-Channel marketing. Simply the best solution, backed by over 40 five star customer reviews!

ActiveDocs Opus

ActiveDocs Opus

Por ActiveDocs

(0 reseñas)

ActiveDocs is a global provider of template management and document automation solutions. Based on Microsoft technologies, ActiveDocs solutions are intuitive and easy to use. Whether your organization creates one document a day or 200,000 documents an hour, ActiveDocs makes it possible to do so effortlessly and accurately.

WebDocs Generation

WebDocs Generation

Por DocPath

(1 reseña)

Web-based on-demand document generation tool with version control and template interpreting functionality.

Napersoft CCM

Napersoft CCM

Por Napersoft

(0 reseñas)

Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience.

OpenText CCE

OpenText CCE

Por OpenText

(1 reseña)

OpenText Communications Center Enterprise helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Striata

Striata

Por Striata

(0 reseñas)

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app).

Customer Communications Manager

Customer Communications Manager

Por Kofax

(0 reseñas)

Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels.

Cincom Eloquence

Cincom Eloquence

Por Cincom Systems

(0 reseñas)

Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools.

OmniOMS

OmniOMS

Por Newgen Software

(0 reseñas)

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

EngageOne Server

EngageOne Server

Por Pitney Bowes

(0 reseñas)

Print and digital document production solution designed to manage engaging customer communications.

OMS-200

OMS-200

Por Neopost

(0 reseñas)

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

Messagepoint

Messagepoint

Por Messagepoint

(0 reseñas)

CCM platform that allows organizations to manage business rules and customer communications content in the cloud.

SmartCOMM

SmartCOMM

Por SmartComms

(0 reseñas)

Customer and business communications software for non-tech users. Deliver personalized pre-approved content to any channel.

CCM Gateway

CCM Gateway

Por Crawford Technologies

(0 reseñas)

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

HARMONIE COMMUNICATION SUITE

HARMONIE COMMUNICATION SUITE

Por Sefas

(0 reseñas)

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat

Smartz Chat

Por Azuka

(0 reseñas)

Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view.

Groupnote

Groupnote

Por Groupnote

(0 reseñas)

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Altvia Correspond Premium Edition

Altvia Correspond Premium Edition

Por Altvia Solutions

(0 reseñas)

Take your relationships to the next level with Altvia Correspond Premium Edition, an end-to-end solution to communicate with your entire network, from prospects to investors

Exstream

Exstream

Por OpenText CEM

(0 reseñas)

Customer communications management