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Solución de centro de atención telefónica integral para empresas (IP PBX, grabación, OmniCanal, marcación predictiva, informes) para pequeñas y medianas empresas
Producto de centro de contacto personalizable a nivel empresarial ahora disponible a través del modelo de pago por uso
Salesforce como debe ser. Aumenta tu capacidad de ventas en un 15 % o más al automatizar completamente las tareas repetitivas de ingreso de datos.
Integra tu correo electrónico y calendario con Salesforce y nunca tendrás que volver a pensar en ellas. ¿Sabías que más de la mitad de tus clientes potenciales nunca se registran en el CRM? Es por eso que Thrive detecta automáticamente nuevos clientes potenciales en las comunicaciones de tus representantes de ventas y puede agregarlos a Salesforce, incluidos los detalles de contacto de la firma. ¡Pruébalo hoy, es gratis!
Salesforce como debe ser. Aumenta tu capacidad de ventas en un 15 % o más al automatizar completamente las tareas repetitivas de ingreso de datos.
WorldCard Team provides a secure contact management system for the enterprise. With the WorldCard Team client software, users can easily save business cards via a smartphone or laptop and utilize contact information in the system anytime anywhere. The contacts of WorldCard Team server can be shared among groups of colleagues in a managed way. WorldCard Team helps companies to create a sustainable network of contacts by the data connection and team collaboration.
WorldCard Team provides a secure contact management system for the enterprise. The contacts can be shared and managed among colleagues.
Businesses today need a web-based CRM solution that is simple, powerful, and customizable. HydraNet CRM-gx delivers all the features you expect, with an interface so fast and simple you'll soon appreciate why we're the world's only 5 minute a day CRM solution. It includes the only web-based account management tool that offers a fully customizable window into your customer data and a remarkable set of reporting tools that takes the pain out of report generation.
Web-based CRM solution that is simple, powerful, and customizable. Remarkable set of reporting tools included.
Real estate contact management system, used to store the responders to sales and marketing efforts.
Real estate contact management system, used to store the responders to sales and marketing efforts.
Intuitive interface with contact search engine, one-button phone dialing and emailing, personal reporting.
Intuitive interface with contact search engine, one-button phone dialing and emailing, personal reporting.
BitFaster is a powerful Email Marketing and Automation Software. It's designed to help you grow your business. Whether you are a small business or an enterprise organization, BitFaster can help you achieve your goals with minimal effort and investment. It's got everything you need to create, manage, send, track and analyze your email Campaigns.
Version 16 supports Automation. It enables you to connect to any Database or Excel file within your network and send messages based on your SQL Query.
Everything you need to create, manage, send, track and analyze your email campaigns.
Manage client information in one location; easily perform searches, create, store and track notes and create and store attachments.
Manage client information in one location; easily perform searches, create, store and track notes and create and store attachments.
With HyperOffice, give employees the right contact information, when they need it. Employees & teams can easily access and manage their contact information from any PC, Mac or mobile device, including iPhone. Maintain unlimited individual & group contact lists, and easily share them with others. Customize contact records & easily import/export contacts. Supercharge productivity with integrated email, calendar, document and task management. Start your free trial now!
Go beyond contact lists: connect to calendars, intranets, projects, filters and workflows.
El software de base de datos desarrollado en el Reino Unido CONTACTfile es la solución informática integral para la gestión de contactos. ¡Nunca escribas nada dos veces! CONTACTfile simplifica la tarea de organizar tus contactos y comunicaciones y tiene un sistema de recordatorio excelente para mantenerte trabajando con eficacia. CONTACTfile es relacional, lo que lo hace diferente a otro software de CRM. Precios asequibles, sin tarifa de licencia anual.
Gestión de contactos y sistema de recordatorio.
MasterSales is a CRM (Customer Relationship Management) system that is designed specifically for small businesses. Much more than just a Contact Management tool, MasterSales provides a platform for Sales Force Automation.
CRM system that is designed specifically for small businesses, including contact management and sales force automation.
Web-based CRM service that enables you to organize, manage, and nurture your customer contacts in the office or on the go.
Web-based CRM service that enables you to organize, manage, and nurture your customer contacts in the office or on the go.
Sales Contacts Software to track salesrep contacts and productivity.
Sales Contacts Software to track salesrep contacts and productivity.
Duplicate entry search and elimination application for cleaning out contact databases.
Duplicate entry search and elimination application for cleaning out contact databases.
ACE Contact Manager CRM is on premise CRM and is used in the US for last 41 years for its flexibility, customer support, affordability and user friendly properties.
It is most suitable for Sales and Marketing executives or small business directors for product or service sales and marketing, campaigning, survey execution and business process workflow implementation.
Document Management is an integral part, expense management (customer income and expense portfolio) is a part of the tool.
Flexible and customizable desktop-based single or multi-user CRM tool.
We help companies of all sizes who are overwhelmed with the daily responsibilities of marketing, communications, contact management, and are concerned about customer/shareholder responsiveness and worried about their regulatory requirements for investor relations. We accomplish this by providing a patented, cloud-based solution, called B2i CRM, that helps automate contact management, gives you total control over your website and a fully compliant corporate governance solution.
A web-based contact management system designed for the unique needs of investor relations and corporate communications.
Online repository for all of your business contacts, be it a supplier or a customer. Additional functionality includes task tracking.
Online repository for all of your business contacts, be it a supplier or a customer. Additional functionality includes task tracking.
Inboundio is the worlds simplest digital marketing platform targeted towards individuals and small businesses looking to organize their Internet Marketing efforts as well as Marketing or Design Agencies looking to offer an easy to use white label / reseller service to their clients.
Inboundio is a simple marketing software that could provide an easy way to accomplish basic online marketing activities (Social Media Posting, Landing Pages, Lead Generation, CRM, Email Marketing).
Inboundio is the worlds simplest digital marketing platform for small businesses and agencies to earn recurring revenue reselling
Ahorra tiempo copiando y pegando información de contacto. Agrega un nuevo contacto a tu libreta de direcciones con un solo clic. Copy2Contact te permite seleccionar y mover toda la información de contactos de cualquier fuente digital al campo adecuado de tu sistema de gestión de contactos. Funciona con Outlook, Gmail, Salesforce CRM y iPhone. Esta solución acelera y simplifica la creación de nuevos contactos y la actualización de los existentes. Mejora la productividad y elimina las tareas repetitivas de agregar la información en cada campo. Copy2Contact lo hace automáticamente.
Copy2Contact te permite transferir toda la información de contactos desde cualquier fuente digital a tu libreta de direcciones en un solo clic.
Con la aplicación de gestión de tarjetas de presentación Sansan, puedes cambiar las tarjetas de presentación que guardas en los cajones de tu escritorio y las tarjetas de presentación que todo el personal tu empresa ha administrado por separado en una base de datos precisa y, por lo tanto, contribuir a aumentar tus ganancias.
El personal de ingreso de datos transcribirá las tarjetas de presentación que escanees, con el 99 % de precisión.
Digitaliza y comparte rápidamente y con precisión tus tarjetas de presentación en tu empresa.
Contact followup management - stay in touch with prospects, clients and everyone important to you and your business.
Contact followup management - stay in touch with prospects, clients and everyone important to you and your business.
Combine information management for everyone with a powerful CRM for the sales team to connect your entire small business.
Combine information management for everyone with a powerful CRM for the sales team to connect your entire small business.
Lets Verify understands better than anyone that accurate and valid lead data is crucial for marketing campaign success. Thats why, were committed to helping you improve lead quality to minimize your cost per lead. Using cutting-edge verification techniques, we filter out the irrelevant leads and deliver ONLY the highest quality lead data with 100% accuracy guaranteed. With Lets Verify, you can stop wasting valuable resources on inaccurate leads, and instead, generate valid data and qualified
Cloud based solution created to help verify the quality of lead data and maximize the success of your marketing efforts.
Transfiere la información de contacto directamente a tu base de datos de gestión de relaciones con los clientes (CRM) con esta aplicación.
Transfiere la información de contacto directamente a tu base de datos de gestión de relaciones con los clientes (CRM) con esta aplicación.
Manage your personal and business related contacts, with sem.ADDRESSBOOK, effectively, centralized and safely. Access your contact data comfortably, wherever you are and keep it always up-to-date. Sem.Addressbook is not just an easy-to-use contact-manager, instead, besides the contact-management, it offers its own task-management, which you can combine with your contacts. The status-log makes it possible to save contact activities, like calls, visits, or the like.
SEM.ADDRESSBOOK is a SEMYOU Cloud-Application, which manages contacts and clients. With the Cloud-Contact-Manager you have direct acces
We provide businesses with novel tools to rapidly turn visitors into registered users, eliminate customer information decay and capture related insights. Users on the other hand are given web and mobile apps that act as their single-point-of-contact, let them search and connect to their favorite companies and share their information. Our user-centric approach to personal data sharing helps businesses reduce data management and collection cost and improve Customer Experience (CX).
Intouch is an all-in-one customer onboarding and retention infrastructure.
90% of data of an organization does not reach the CRM on time. The data of tradeshow attendees, business cards, warranty cards, business cards etc is rarely captured in time. Contactous adds this contact data to Dynamics 365 with accuracy. With a feature-rich platform to capture images of physical documents, it is complemented with a service to manually enter accurate data from these documents into a system for analysis and transferred to popular CRMs like Salesforce, Dynamics 265 and Zoho.
Get accurate data from business cards, tradeshows, events and channel partners into CRM without manual data entry.
A simple but effective contact management and address book solution for teams, allowing you to import, manage and share contacts.
For Small to Medium Sized Businesses and Freelancers who need a collaborative way to manage contact information among a team without in
Extensión de Chrome para extraer contactos de LinkedIn con el correo electrónico con el fin de automatizar el proceso de prospección.
Extensión de Chrome para extraer contactos de LinkedIn con el correo electrónico con el fin de automatizar el proceso de prospección.
InfoCDB is a contact management software that helps companies to store customers, suppliers and vendors details at one central place
InfoCDB is a contact management software that helps companies to store customers, suppliers and vendors details at one central place
Una solución de gestión de contactos que conecta a los usuarios presentes en la misma ubicación y facilita el proceso de intercambio de contactos.
Una solución de gestión de contactos que conecta a los usuarios presentes en la misma ubicación y facilita el proceso de intercambio de contactos.
The sophisticated technology of inConcert 6 - Omnichannel Contact Center makes it possible to organize contacts according to the different channels so that they can be viewed on a single interface. This applies to all channels, all interactions and user roles. You can respond, monitor, and configure any channel from a single point of operation: i6 OmniDeskTop.
Omnichannel Contact Center makes it possible to organize contacts according to the different channels and viewed on a single interface.
Contact management software with integrated multi-channel contact capabilities, contact allocation, and advanced IVR voicemail.
Contact management software with integrated multi-channel contact capabilities, contact allocation, and advanced IVR voicemail.
Ya sabes cómo funciona: entrada de basura, salida de basura. ReachForces SmartManage proporciona verificación y enriquecimiento de datos de primer nivel para mejorar los datos de clientes potenciales y de las cuentas, lo que genera mejores resultados.
Esta tecnología proporciona una administración inteligente continua al verificar, corregir, estandarizar y marcar o eliminar datos B2B duplicados. SmartManage hace que tu empresa ahorre tiempo y recursos valiosos al permitir que tu equipo omita la limpieza manual de datos.
ReachForces SmartManage proporciona verificación y enriquecimiento de datos de primer nivel para mejorar los datos de clientes potenciales y de las cuentas, lo que genera mejores resultados.
A contact management solution with features for importing existing contacts, integrated call tool, custom user rules, and more.
A contact management solution with features for importing existing contacts, integrated call tool, custom user rules, and more.
Scout is a sales and prospecting tool that delivers current, verified direct contact information for your ideal prospects. In addition to offering email addresses, phone numbers, and postal data, Scout also delivers detailed company firmographic information. It also comes with a fully-featured email platform and an account-based social listening service.
Scout helps sales and marketing professionals reach key decision makers by delivering verified contact and business information.
Cloud-based mobile application that provides management of digital visiting cards through separate repositories.
Cloud-based mobile application that provides management of digital visiting cards through separate repositories.
Make your sales teams life easier with Capture, a simple tool for gathering and sharing sales leads with your team. Free for 14 days.
Make your sales teams life easier with Capture, a simple tool for gathering and sharing sales leads with your team. Free for 14 days.
Bric APP helps scan business cards accurately with just the click of a picture. The cards are transcribed accurately and updated back to the mobile & web APP. The scanned cards can be exported to popular CRM like Salesforce, MS Outlook, Zoho, Hubspot as well as an Excel sheet.
The bulk scan service helps convert large volumes of cards which can be scanned in bulk and sent as a PDF file. The cards will get cropped, transcribed and updated as individual records.
Scans business cards accurately through human transcription and exports to Excel, Salesforce, Outlook, Zoho and Hubspot.
Network relationship management application that helps manage business card and social media sharing, relationships and more.
Network relationship management application that helps manage business card and social media sharing, relationships and more.
OpenPro Customer Relationship Management (CRM) solution streamlines back-office processes for growing and midsize businesses. It accelerates business work flows, improves data reliability, and offers higher levels of service to customers, suppliers and partners.
It provides real-time visibility into key Performance Indicators (KPI) for better, faster decision-making. OpenPro ties together accounting/ERP/CRM/ecommerce applications allowing you to support your entire business with one system.
OpenPro CRM software is a great way to keep track of contacts, leads, follow-ups, sending out quotes and more. Real-time KPI reporting
Keep reminders, events, tasks, notes, contacts, files, calendars and more easily accessible to get more done.
Keep reminders, events, tasks, notes, contacts, files, calendars and more easily accessible to get more done.
Organize everything under one location, no need to use 4-5 apps to manage your workflow. Just signup with us, We provide you Project Management, Contacts Management, Online Files and Documents Storage, Unlimited Members, Live (Real-Time) Chat, Member Reporting with their activities, Time-Tracking, Sticky Notes & Reminders, and Many more..!!
We solve your real life Business problems & Get the help you to achieve your Goal Faster.
PAY AS YOU GO
Organize your team and clients with project management and time tracking functionality.
The first contacts management and mailing platform designed for Fashion, Luxury and Cosmetics brands. Organize all contact details and photos along with mailing history, event attendance and sample send-outs in a centralized location.
The first contacts management and mailing platform designed for Fashion, Luxury and Cosmetics brands.
Benchpoint is a CRM and pipeline management software that enables you manage contacts, mange your pipeline, organize events and more.
Benchpoint is a CRM and pipeline management software that enables you manage contacts, mange your pipeline, organize events and more.
Get the best out of your tradeshow! Share documents and save your qualified leads. Be more efficient during your B2B event!
Get the best out of your tradeshow! Share documents and save your qualified leads. Be more efficient during your B2B event!
upRing helps you to effortlessly keep your contact list and that of your contacts
up to date, clear and organized
upRing helps you to effortlessly keep your contact list and that of your contacts
up to date, clear and organized
Helps build better relationships with the people that matter.
Helps build better relationships with the people that matter.
PC Based CRM with Apps for Android and iPhone. Traditional On-Premise CRM database to track your customer history and schedule. Contacts, Calendar, Tasks, Notes, History, Expenses. Multi-user scheduling calendar. Everything you do on your PC can be shared real-time in your office and also synchronized to other offices, mobile phones and tablets. Includes Outlook Add-In. Pro version features multiple user scheduling.
Tradiitional PC based CRM Contact Manager with matching real Mobile CRM Apps.Two-week free trial.One time price.
SAVE TIME, MONEY. Buy/integrate/learn 4+ apps? How they work/work together? Not easy. Using 4+ products daily? Harder still. Syncing, cutting/pasting to email/ web conf/ webinar? Multiple reports/app? FBP has everything - in a single login & great usability. Get/ nurture/ manage contacts/ leads/ customers. No Team? Small Team? FBP is for you. See our profile categories & website for details (way too much to list here). 30 day Free trail/setup help to start fresh or move data from? We're here 4u
BEST VALUE <ALL included for one low price> You don't need 4+ products to Market/ Sell/ Support just FBP & it's easier to use ! !
This contact management system covers smart search, advanced contact scoring, auto populate missing data, card scanning and reminders.
This contact management system covers smart search, advanced contact scoring, auto populate missing data, card scanning and reminders.
CRM solution that enables businesses to manage customer information through event calendars, emails, marketing campaigns, and more.
CRM solution that enables businesses to manage customer information through event calendars, emails, marketing campaigns, and more.
Automates the process of sharing and co-editing your Gmail contacts with other G Suite team members.
Automates the process of sharing and co-editing your Gmail contacts with other G Suite team members.
Manage is an all-in-one simple-to-use contact management and billing tool for entrepreneurs and freelance workers.
Manage is an all-in-one simple-to-use contact management and billing tool for entrepreneurs and freelance workers.
Compartir contactos de correo electrónico para Gmail te permite compartir fácilmente listas de contactos comunes de Gmail o grupos comunes de contactos de Google. Si tú o tu organización usáis Contactos de Google para compartir los datos de contacto con los usuarios dentro y fuera de tu organización, esta herramienta es para ti.
— Permisos de nivel de usuario (ver, compartir, editar, eliminar)
— Sincronización instantánea en múltiples dispositivos, como teléfono, tablet, Microsoft Outlook y ordenador de escritorio
— Intercambio de dominios fuera de tu dominio
Permite que cualquier usuario de Gmail, GSuite o Google comparta sus etiquetas de contacto compartidas de Google con otros.
EssentialPIM is the award-winning personal information manager. It handles all your appointments, contacts, tasks, notes, password entries and email messages with easy-to-use, intuitive tools. In addition, EssentialPIM offers speed, intuitive interface, and the ability to synchronize all your information with EPIM Cloud, Android and iOS devices and practically any online service available. Supported by a large community of users, EssentialPIM has been widely acknowledged as the best PIM system.
Manage your appointments, tasks, notes, contacts, password entries and email messages across multiple platforms and cloud applications.
Guía de Compra de Software de gestión de contactos
Tabla de contenido
¿Qué es el software de gestión de contactos?
El software de gestión de contactos permite almacenar, supervisar y gestionar la información de los contactos de una organización. Los sistemas de gestión de contactos ayudan a las organizaciones a funcionar de manera más eficaz distribuyendo la información de contacto más actualizada a clientes, contratistas, vendedores y demás en todos los niveles y ubicaciones. Con estos sistemas, las empresas pueden gestionar e impulsar a los clientes potenciales, archivar las interacciones con sus clientes, registrar las tareas de los empleados, crear informes analíticos de participación y programar eventos y tareas.
Ventajas del software de gestión de contactos
- Distribuir la información de contacto. El sistema de gestión de contactos supervisa y almacena la información de contacto en una base de datos en la nube con acceso universal. Estas soluciones permiten clasificar a personas y empresas en distintos grupos, como clientes potenciales, clientes, proveedores, empleados, etc. Los usuarios también pueden otorgar permisos a empleados específicos para acceder a ciertos grupos. Con estas funciones, las pequeñas empresas pueden acceder a datos de contacto esenciales en cualquier momento y mejorar su eficiencia, precisión y flexibilidad.
- Obtener inteligencia comercial enriquecida. Para realizar un trabajo de ventas y marketing bien fundamentado, es necesaria la supervisión de los contactos. Los sistemas de gestión de contactos pueden realizar un seguimiento de los clientes a lo largo del ciclo de ventas y compilar información valiosa sobre lo que funciona y lo que no. Las pequeñas empresas pueden emplear esta inteligencia comercial para tomar decisiones inteligentes y basadas en hechos.
- Brindar atención al cliente. Un sistema de gestión de contactos adecuado puede mejorar la atención al cliente de muchas maneras. El historial de interacción ayuda a los empleados a ofrecer una asistencia relevante y personalizada a los clientes ofreciendo datos sobre su anterior experiencia con la empresa. Algunas aplicaciones de gestión de contactos pueden recopilar solicitudes de soporte, asignarlas a agentes e incluso programar devoluciones de llamadas para que los clientes no tengan que esperar. Todas estas funciones ayudan a aumentar la satisfacción y la retención de clientes.
Funciones comunes del software de gestión de contactos
- Supervisar las interacciones: seguir las actividades diarias como transferencia de contactos, correos electrónicos y programación de tareas.
- Importar y exportar contactos: transferir contactos entre múltiples fuentes de datos.
- Buscar y filtrar contactos: buscar y filtrar contactos en toda la base de datos.
- Base de datos de contactos: mantener una base de datos con un registro de todos los contactos e información como última interacción, seguimiento y actividades.
- Sistemas de calendario y recordatorio: añadir notas a contactos individuales y fijar recordatorios para los seguimientos programados.
- Campos personalizables: añadir, eliminar y renombrar campos de almacenamiento de datos de los contactos. La personalización ayuda a registrar distintos conjuntos de datos de contacto para diferentes campañas.
- Compartir contactos: compartir contactos con otras aplicaciones, como Gmail o soluciones de software CRM.
La categoría de software de gestión de contactos te ayuda a preseleccionar las opciones que mejor se adapten a tu negocio filtrando las funciones que deseas.
Consideraciones a la hora de comprar software de gestión de contactos
- Obtén las funciones que necesitas a la primera. Según un estudio de Capterra, el 66 % de las empresas que cambiaron su sistema de gestión de contactos lo hicieron porque la solución elegida inicialmente carecía de las funciones que necesitaban. Puede que las soluciones asequibles o de moda no ofrezcan las herramientas que realmente necesita tu empresa; por lo tanto, asegúrate de invertir en un sistema que resuelva las necesidades únicas de tu negocio.
- Infórmate de cuánto durará la transición. El paso a un nuevo sistema de gestión de contactos puede ser un proceso largo. Desde que la dirección toma una decisión hasta la implementación del software y la formación de los empleados pueden pasar meses (o incluso años). Un estudio de Capterra indica que el 80 % de las empresas tardaron 18 meses en implementar su software de gestión de contactos. Algunas soluciones son de adopción más rápida que otras, así que es importante equilibrar el tiempo de implementación con tus objetivos a largo plazo.
- Busca integraciones estratégicas con otros sistemas. Es posible que la solución de gestión de contactos más adecuada para tu empresa sea aquella que puede integrarse a la perfección con tu software actual. El software de gestión de contactos es, por muchos motivos, el centro crítico que conecta tus sistemas. Puedes integrar tu solución con redes sociales, correo electrónico, inventario, gestión de proyectos, creación de informes y mucho más. Crea un ecosistema con el que poder maximizar todas tus herramientas de software.
Tendencias relevantes en software de gestión de contactos
- Las interfaces de usuario conversacionales ofrecerán una mejor atención al cliente. Los chatbots inteligentes en el software de gestión de contactos ofrecerán una mejor asistencia inicial a los clientes. Las interfaces de usuario conversacionales llevan un tiempo en el mercado, pero su tecnología es cada vez más sofisticada y permite reducir el volumen de tickets de los empleados, dando como resultado soluciones más rápidas y ahorro en costes. Según una investigación de Capterra, el 68 % de las pequeñas y medianas empresas usan ya o planean usar interfaces de usuario conversacionales en un plazo de uno o dos años.
- Las analíticas en tiempo real mejoran la interacción entre clientes y agentes. Los agentes de los centros de contacto suelen mantener cientos de interacciones con los clientes. A partir de los miles de datos que generan estas interacciones, es posible crear perfiles detallados de los clientes que ayuden a los agentes a comunicarse de la mejor manera posible en sus interacciones futuras. Las analíticas ayudan a capturar estos puntos de datos en tiempo real durante las llamadas. Además, la inteligencia de sentimientos impulsada por analíticas es capaz de medir las características del cliente calculando distintos parámetros, como nivel de estrés, estado de ánimo y volumen de la conversación. Con estas funciones, los agentes pueden interactuar con los clientes de manera más eficaz.